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Arise Craig Ranch Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 451 Google reviews · How we rank ›

4.5(451) 81 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Arise Craig Ranch Apartments
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Townhome & Garden-Style Communities
Reviews
451
Ranking
#30 in Luxury High-Rise Living
Best for
New residents, families seeking safe communities, pet owners with dogs.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Life at Arise Craig Ranch centers on staff that consistently go the extra mile. Maintenance supervisor Valentin Amaya earns frequent praise for quick repairs and genuine care, while leasing team members including Fernanda, Jacqueline, and Angelica make the tour and move-in process welcoming. Apartments stay clean, pools are maintained daily, and most requests get resolved within hours. Two serious caveats emerge from longer-term residents: persistent clicking pipe noises that management calls "normal" but disrupt sleep and social comfort, and renewal practices where similar units rent cheaper to new tenants while existing residents face $500 transfer fees and no discount parity.

The community appeals most to new movers and families drawn by the location, amenities (saltwater pool, dog park, fitness center), and staff warmth. Renewing residents encounter a jarring shift in tone and pricing leverage, which shapes the overall experience from "hassle-free" to something closer to "trapped."

Praised for
  • responsive maintenance staff
  • friendly and professional leasing team
  • clean and well-maintained units
  • quick issue resolution
  • family-friendly and safe community
Watch-outs
  • pipe clicking noises in walls
  • renewal pricing disadvantages vs. new tenants
  • unit transfer fees and restrictions
  • inconsistent staff attitudes
responsive-managementwell-maintainedclean-groundsfriendly-staffquiet-communitygood-amenitiessecure-parking
Best for: New residents, families seeking safe communities, pet owners with dogs.
Think twice if: You plan to renew your lease or transfer units; pricing drops sharply for new tenants and internal moves carry steep fees.

What's working here

  • Valentin Amaya and leasing staff earn consistent praise for responsiveness
  • Saltwater pool and dog park
  • Clean units and maintained grounds
  • Quick maintenance response times

Read this before you tour

  • Valentin Amaya, maintenance supervisor, praised repeatedly for rapid repairs and tenant relationships
  • Leasing staff Fernanda, Jacqueline, Angelica noted by name for professionalism
  • Air filters replaced regularly as part of maintenance routine
  • Pipe clicking noises in walls reported as recurring, unresolved issue by long-term resident
  • $500 transfer fee for moving to another unit within community
  • New tenant promotions not extended to renewing residents

What residents say

Luxury High-Rise Living
High-quality finishes and professional staff create premium first impression, but renewal practices and noise issues diminish long-term value perception.
Pet-Friendly Communities
Leash-free dog park and dog grooming services praised; no complaints about pet policies mentioned.
Corporate & Furnished Housing
Smooth move-in process and responsive staff suit corporate relocations; in-unit washer/dryer is asset.
Affordable & Budget-Friendly
Described as having 'reasonable prices' by one reviewer, but new-tenant bias and renewal pricing gaps undermine value proposition for existing residents.

Side by side with nearby options

  • Rated 4.5 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

Why this score

How We Rank
Star rating 65
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
387
4
10
3
5
2
5
1
44

Contact the property

Address
7201 Custer Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentsSaltwater poolFitness centerGroup fitness classesLeash-free dog parkCoffee bar

Credentials claimed:Corp. License No. 357134, License No. 329879

As published by the business on its own website; not independently verified.

Questions we get asked

How fast do maintenance requests get resolved?
Most repairs happen within hours; residents report Valentin Amaya and his team responding within 5 minutes to critical issues like lock-outs.
What happens when I renew my lease?
Similar units often rent cheaper to new tenants; management does not discount renewal rates to match. Internal transfers cost $500 and may be restricted by floor plan.
Are there dog-friendly amenities?
Yes. The community has a leash-free dog park and on-site dog grooming services.

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Staff stand out for responsiveness and kindness; management, leasing, and maintenance teams routinely get named praise for handling move-ins, maintenance calls, and resident requests. Amenities like the pool and gym are cleaned daily, and the Craig Ranch location offers walkable access to shops and restaurants. Noise from neighbors remains the main friction point, though staff acknowledge the limits of enforcement in apartment living.

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Staff like Mari, Nabaa, Nicole, and Collin turn the leasing and move-in process into a positive experience, with reviewers consistently noting personal attention and professionalism. The property itself earns praise for cleanliness, maintenance, location in Craig Ranch, and a mix of amenities from the pool to the fitness center, making it feel like a functioning community rather than just a place to rent.

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Last updated 2026-08-22