Best Apartments in Dallas
Picks are ranked by score and relevance to apartment complex, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | The Drakestone Apartments | 84 | 4.5 (273) | — | Historic downtown character |
| 2 | The Herschel | 81 | 4.8 (92) | — | Highland Park polish |
| 3 | Windsor Addison Apartments | 80 | 4.5 (489) | — | Personalized service at scale |
| 4 | CenterPoint Apartments | 78 | 4.3 (710) | — | Budget-friendly, locally managed |
| 5 | The Willow | 77 | 4.4 (154) | — | Deep Ellum modern living |
| 6 | The Trinity Apartments | 77 | 4.5 (238) | — | Hospitality-driven leasing experience |
| 7 | TRELLIS NORTH DALLAS Apartments | 77 | 4.4 (128) | — | All-bills-paid convenience |
| 8 | 555 Ross Apartments | 75 | 4.2 (245) | — | Walkable West End urban living |
| 9 | The Statler Residences | 73 | 4.4 (323) | — | Downtown high-rise views (if infrastructure risk is acceptable) |
| 10 | Remi Downtown | 73 | 4.5 (58) | — | Renovated luxury with community events |
| 11 | Berkshire Amber Apartments | 73 | 4.3 (353) | — | Straightforward amenities with patient staff |
| 12 | VV&M Apartments | 72 | 3.9 (364) | — | Walkable retail access on a budget |
| 13 | Luxia Gallery House Apartments | 72 | 3.8 (661) | — | Long-term residents who value continuity |
| 14 | The Arches at Park Cities | 71 | 4 (176) | — | Quiet, tucked-away setting near Love Field |
| 15 | Stone Ridge | 71 | 3.9 (171) | — | Fast maintenance in North Dallas |
Ranked picks
The Drakestone Apartments
Why it ranks first
A 100-year-old downtown loft building that residents describe as a genuine community rather than a transient complex, with the highest composite score in Dallas on the back of consistently fast maintenance and an engaged staff. It trades some new-construction polish for real architectural character and a walkable downtown location.
Pros
- Fast, professional maintenance team
- Tight-knit community with regular resident events
- Historic loft architecture with authentic character
- Prime walkable downtown location
Watch out: Being a century-old building, expect the occasional quirk that newer construction wouldn't have.
Services: luxury high rise
The Herschel
Why it ranks second
Scores near the top on a high-confidence base of reviews, with tour visitors and residents describing a smooth leasing process and a clean, modern building in one of Dallas's most desirable pockets. A single recent review flagged a rough patch after a management transition, including a failed fire inspection, which is worth reading up on before signing.
Pros
- Professional, low-pressure leasing team
- Clean, well-maintained building
- Responsive maintenance and housekeeping (staffer Bobby singled out)
- Prime Highland Park location
Watch out: One recent review cites a failed fire safety inspection and slipping pool/landscaping upkeep after a staffing change.
Services: luxury high rise
Windsor Addison Apartments
Why it ranks third
With close to 500 reviews feeding a high-confidence score, Windsor Addison stands out for named staff (Zeuma, Karime, Ruben) who handle work orders same-day and add personal touches like welcome kits. The luxury pitch is undercut by real infrastructure age, so weigh the service quality against the building quirks below.
Pros
- Same-day maintenance response on most work orders
- Staff known for going beyond standard service
- Quiet, well-kept grounds and community events
- Near restaurants and parks in Addison
Watch out: Recurring complaints about loud, outdated laundry machines, frequent elevator outages, and false fire alarms at night.
Services: luxury high rise, pet friendly
CenterPoint Apartments
Why it ranks fourth
With 710 reviews behind it, CenterPoint earns its score from fast, hands-on staff (Sabika, Freddy, Kendra get called out by name) and studio rents starting under $700, appealing to residents starting out rather than luxury seekers. One serious recent complaint about staff conduct and a disputed move-out charge stands apart from an otherwise clean track record.
Pros
- Maintenance typically responds within hours
- Studios starting under $700
- Locally managed with accessible on-site leadership
- Clean, quiet, friendly community feel
Watch out: One recent resident reported package loss, disputed move-out charges, and unprofessional staff conduct.
Services: student housing, corporate furnished
The Willow
Why it ranks fifth
The Willow pairs a polished move-in experience with quartz counters, 10-foot ceilings, and a rooftop pool in Deep Ellum, backed by a solid review base for a medium-confidence score. It's a strong pick for anyone prioritizing amenities and modern finishes over quiet.
Pros
- Responsive staff through leasing and maintenance
- Modern finishes: quartz, stainless appliances, 10-ft ceilings
- Rooftop pool with 360-degree views
- Co-working lounge for remote work
Watch out: Rail noise and vibration bother some residents, and a few report a broken gate system and slow management response to it.
Services: luxury high rise
The Trinity Apartments
Why it ranks sixth
Trinity draws consistent praise for leasing agent Jordan and a fast-responding maintenance crew, with a clean, professionally run property backing up its score. A handful of serious lapses, including a 100-day delayed military refund and an unresolved centipede infestation, keep this from ranking higher despite the strong day-to-day service.
Pros
- Attentive leasing staff, especially Jordan
- Fast maintenance turnaround
- Clean, well-kept community
- Co-working space, fitness, pool, and dog spa on site
Watch out: One reviewer reported a car theft from the garage and a multi-month pest infestation left unresolved.
Services: luxury high rise
TRELLIS NORTH DALLAS Apartments
Why it ranks seventh
Trellis North Dallas earns a high-confidence score for its all-inclusive rent model and staff (Lou, Khadijah, Carolina) who keep maintenance requests moving quickly. An older, serious complaint about a broken heater and a withheld deposit was reportedly addressed after a management change, and recent reviews reflect that improvement.
Pros
- All utilities bundled into one fixed bill
- Maintenance requests handled quickly
- Walkable to Silver Line transit and restaurants
- In-unit washer/dryer included
Watch out: Package pickup is limited to office hours, and larger units can be hard to find available.
Services: luxury high rise, corporate furnished
555 Ross Apartments
Why it ranks eighth
555 Ross scores well on the strength of a leasing and maintenance team (Marie, Adrian, Melissa) that residents call out by name, plus a rooftop pool and West End location that suits downtown workers. The complaints cluster around move-out billing and security gaps rather than day-to-day living, which is worth factoring into a lease-end plan.
Pros
- Responsive leasing and maintenance staff
- Rooftop pool with city views
- Walkable to downtown dining and offices
- Modern, tech-equipped units
Watch out: No hallway security cameras contributes to package theft, and move-out charge disputes come up repeatedly.
Services: luxury high rise
The Statler Residences
Why it ranks ninth
The Statler's leasing team, led by Tacoby, delivers a tour experience residents rave about, and the historic downtown views and rooftop bar are real draws. But the sentiment here is genuinely mixed: chronic elevator outages, multi-day AC failures, and slow-moving work orders are recurring enough themes that this is more of a calculated tradeoff than a safe bet.
Pros
- Tacoby's leasing service singled out repeatedly
- Downtown historic building with skyline views
- Rooftop bar and on-site dining
- Front-desk staff like Tahj and Luis praised
Watch out: Chronic elevator outages, AC failures lasting days, and slow maintenance response are recurring themes, plus little resident programming.
Services: luxury high rise
Remi Downtown
Why it ranks tenth
Remi Downtown's smaller review base (58 reviews) still supports a solid score, driven by staff (Kanesha, Aaliyah, Genesis, Brian) who residents describe as personally invested and by renovated finishes paired with amenities like a Sky Lounge and golf simulator. A vocal minority reports recurring false fire alarms over a year and unannounced staff entries, so read the fine print before treating this purely as a luxury upgrade.
Pros
- Renovated finishes and modern design
- Staff known by name for personal attention
- Regular resident events (free breakfasts, yoga, raffles)
- Premium amenities: Sky Lounge, golf simulator, fitness center
Watch out: Recurring fire alarm false triggers over more than a year and reports of unannounced apartment entries.
Services: luxury high rise
Berkshire Amber Apartments
Why it ranks #11
Berkshire Amber's medium-confidence score reflects solid basics: friendly, patient staff during move-in, a clean property, and a full fitness center and resort-style pool. Follow-through on repairs is the sticking point, with at least one garage door issue reportedly ignored for weeks despite resident follow-up.
Pros
- Friendly, patient leasing staff
- Clean grounds and units
- Full fitness center and resort-style pool
- Convenient location
Watch out: Maintenance follow-through is inconsistent, and some residents report car break-ins and weak noise enforcement.
Services: luxury high rise, pet friendly, corporate furnished
VV&M Apartments
Why it ranks #12
VV&M's high review volume (364) backs a solid score built on leasing associate Jazmyn, who residents credit with making apartment hunting smooth, plus a location near Whole Foods and walkable shopping. The lower star average traces mostly to two serious pest infestation reports and a week-long AC outage in extreme heat, both worth asking about directly before signing.
Pros
- Leasing staff (Jazmyn) praised for patience and follow-through
- Prime location near Whole Foods and dining
- Clean units and well-kept pool
- Quick property management response on most issues
Watch out: Two reviewers report flea and roach infestations that persisted despite claimed professional treatment.
Services: luxury high rise, townhome style
Luxia Gallery House Apartments
Why it ranks #13
Luxia Gallery House has the largest review base on this list (661) and a staff roster, Pam, Wilfred, Veronica, Jasmine, Nohemi, that residents recognize by name across multiple reviews. Long-term tenants specifically note that management has improved since a past transition, with maintenance staffer Eric Navarro called out for fast repair response.
Pros
- Staff remember residents by name and follow through
- Management has reportedly improved after past transition
- Fast maintenance response (Eric Navarro named)
- Close to highways and grocery shopping
Watch out: At least one recent review flagged an ignored microwave repair, so appliance fixes can lag.
Services: luxury high rise
The Arches at Park Cities
Why it ranks #14
The Arches at Park Cities scores well for a quiet, well-maintained feel and a leasing team (Yuliana, Evelyn, Diana) that residents say follows up personally, backed by round-the-clock maintenance availability. Security and pest reports from a subset of residents, including break-ins despite gated parking, are worth weighing against the otherwise calm reputation.
Pros
- 24/7 maintenance with quick response
- Named leasing staff known for personal follow-up
- Well-maintained common areas and modern floor plans
- Quiet location near Love Field and Inwood Village
Watch out: Some residents report break-ins despite gated parking, plus roach and bed bug issues in a few units.
Services: luxury high rise
Stone Ridge
Why it ranks #15
Stone Ridge stands out for a maintenance team residents say responds in 30 minutes or less, with leasing staff Stephanie and Samantha named repeatedly for good service. About 23% of reviews are one or two stars, mostly tied to a management transition and gate access design rather than the frontline team's day-to-day performance.
Pros
- Maintenance response reported at 30 minutes or less
- Leasing staff consistently praised by name
- Quiet setting despite tollway proximity
- Well-kept common areas
Watch out: A meaningful share of reviews (about 23%) are negative, largely tied to past management changes and gate code access.
Services: pet friendly