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The Arches at Park Cities

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 177 Google reviews · How we rank ›

4.0(177) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Communities
The Arches at Park Cities
Location
Dallas
Service
Pet-Friendly Communities
Reviews
177
Best for
Professionals and couples seeking spacious units with reliable maintenance and friendly staff in a quieter Dallas location.

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Most residents praise The Arches for its friendly, responsive leasing and maintenance staff, clean units, and convenient location near Dallas Love Field. The spacious floor plans and well-maintained common areas draw consistent appreciation, particularly from long-term residents who value the personal service.

However, recent reviews reveal persistent friction over security (car break-ins despite gated access) and recurring pest complaints. A poorly timed package locker switchover left residents unable to access deliveries outside office hours for over a month, with management communication described as buried and opaque. Some parking frustration exists despite available covered options, and noise from neighbors remains an occasional concern.

Praised for
  • knowledgeable and friendly leasing staff (Evelin, Yuliana, Diana named)
  • quick maintenance response and 24/7 availability
  • clean complex with well-maintained units
  • quiet, convenient location near Dallas Love Field
  • spacious units with quality upgrades and good parking options
Watch-outs
  • security issues: car break-ins and non-functioning gates
  • pest problems: roaches and bed bugs reported
  • package locker transition poorly executed with limited access hours
  • parking tight and fills quickly despite covered options
  • noise from neighbors and inconsistent enforcement of parking rules
responsive-managementwell-maintainedclean-groundsfriendly-staffgood-amenitiesquiet-communitygreat-locationsecure-parkingnoisy-neighborspest-issuespoor-communication
Best for: Professionals and couples seeking spacious units with reliable maintenance and friendly staff in a quieter Dallas location.
Think twice if: Security concerns (prior break-ins despite gates), pest reports (roaches and bed bugs), and inconsistent package access before moving in.

What's working here

  • Staff by name: Evelin, Yuliana, and Diana consistently praised for leasing and follow-up
  • 24/7 on-site maintenance with quick response times
  • Spacious units with modern upgrades in a quiet, well-located community
  • Multiple parking choices including attached garages and carports

Read this before you tour

  • Leasing staff Evelin and Yuliana named multiple times for knowledge and patience
  • 24/7 maintenance available
  • Package locker rollout in 2024 took over a month to complete; office access restricted to business hours during transition
  • Car break-ins reported during tenure despite gated property and functioning locks
  • Roach and bed bug infestations reported by multiple neighbors

What residents say

Luxury High-Rise Living
Spacious, modern units with quality finishes; building noted as slightly old but very well maintained.
Pet-Friendly Communities
Pet-friendly with stated fees, though no specific feedback on pet amenities or policies in reviews.

Side by side with nearby options

  • Rated 4 against a 4.11 average across the 157 pet-friendly communities businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

What keeps coming up

helpful staffpooldallas love field airportquick maintenanceclean complexresponsive staffquiet locationquick issue resolutionconvenient locationinformative staff

Why this score

How We Rank
Star rating 34
Review volume 98
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
108
4
24
3
10
2
9
1
26

Contact the property

Address
4400 W University Blvd, Dallas, TX 75209
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsOne-bedroom floor plansTwo-bedroom floor plansThree-bedroom floor plansGourmet kitchen with energy-efficient appliancesFireplace optionParking garageAttached garages
Published prices
Non-refundable pet fee
$350
Pet rent
$20

As published by the business on its own website; not independently verified.

Enquire about The Arches at Park Cities

Your enquiry goes to the Dallas Apartment Reviews Directory team, who will pass it to The Arches at Park Cities. We only share your details with providers relevant to your request.

Questions we get asked

Is maintenance available outside business hours?
Yes. The Arches offers 24/7 on-site maintenance.
What pet fees apply?
Non-refundable pet fee of $350 plus $20 monthly pet rent.
What parking options are available?
Standard parking, covered parking (for a fee), attached garages, and carports are offered.

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Last updated 2026-10-22