Apartment complex in Plano, TX

Browse 27 apartment complexes in Plano, TX ranked on recent Google reviews. Filter by style and amenities. How we score ›

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Senior / 55+ Communities Townhome & Garden-Style Communities

Neighborhoods in Plano, TX

North Dallas (19)The Plaza At Chase Oaks (6)

Top-scored apartment complex in Plano, TX

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Park Residences Plano 55+ Cottages & Apartments

4.8(77)✓ Google-verified

Park Residences Plano stands out as a thriving 55+ community where residents and vendors alike praise hands-on management, warm staff recognition by name, and a tight-knit neighborhood feel. Maintenance responds fast, office staff like Kim and Dee are known for going the extra mile, and constant social activities foster genuine friendships among neighbors. One resident had a difficult move-out experience involving a death in the family, strict time limits, and an unresolved security deposit dispute that created lasting frustration. This incident stands alone in an otherwise overwhelmingly positive review set and may reflect an edge case in crisis handling rather than standard operations.

Senior / 55+ Communities

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LVL29 Apartments

4.3(232)✓ Google-verifiedPublishes prices

Long-term residents describe LVL29 as a lifestyle upgrade driven by staff who treat you like family and a genuine community that forms around shared spaces. The building delivers on luxury: sprawling resort pool, gas grills, spa, fitness center, and floor-to-ceiling views of the Dallas skyline from high-floor balconies. Location steps from Legacy West seals it for professionals who value walkable dining and shopping. Recent reviews praise specific named staff (Melanie, Amanda, Anna, Ethan, Kimberly, Devante, Caesar) for going above and beyond during leasing, moves, and maintenance emergencies. One long-tenure resident flagged systemic maintenance issues over 18 months: elevator outages, gate failures, and contractor errors on key fobs and utilities. These complaints appear older and less recent than the wave of five-star feedback, but merit consideration for reliability-conscious prospects.

Luxury High-Rise Living

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Windsor West Plano Apartments

4.4(278)✓ Google-verifiedPublishes prices

Strong leasing team experience masks serious resident frustrations. Tours with Patrick, Grace, Holly, and Loann consistently win praise for attentiveness and knowledge. However, once residents move in, problems emerge: automatic door locks causing lockouts with $75 fees, delayed maintenance responses, package theft, and pest issues. One resident described a chaotic move-in process and reported that management attitudes shift dramatically after signing a lease. Hector and Lorenzo from maintenance earn repeated five-star mentions for quick AC and electrical fixes. Yet persistent complaints about slow repairs, staff unavailability, and lack of real solutions to foundational issues (pest entry points, door lock timing) suggest management struggles once residents are settled.

Luxury High-Rise Living

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Windsor Metro West Apartments

4.5(419)✓ Google-verifiedPublishes prices

Maintenance technicians like Edgar Delcid and Ramon earn consistent five-star praise for fast, professional repairs. Leasing staff Holly, Kalisha, Tania, and Loann are remembered as genuinely warm and helpful. Yet residents report a stark shift after management changes: new staff fail to respond to repeated complaints about excessive noise, thin walls that transmit neighbor noise and highway traffic, recurring roach infestations, broken fire alarms, non-functional garage doors and entry locks, and monthly billing discrepancies. Complaints flood in about poorly sealed windows, overflowing trash, and aggressive new fees for guests, duplicate parking charges, and renewals priced 100-200 dollars higher than market rates. The complex offers excellent services on its website (pet spa, coworking, EV chargers, pool cabanas), and several residents praise the location near major employers. But residents now encounter a business that appears to prioritize fee collection over fixing foundational problems, with management unresponsive to email and difficult to reach except in person. Early-termination fees run about 1.5 months' rent; some residents contemplated breaking lease despite the cost.

Luxury High-Rise Living

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23Hundred at Ridgeview

4.0(482)✓ Google-verifiedPublishes prices

Residents consistently highlight responsive maintenance and a welcoming staff who resolve issues promptly. Property manager Dee, leasing consultants Dayanna and Bethany, and especially maintenance supervisor AJ earn repeated recognition for professionalism and genuine care throughout the leasing and repair process.

Student HousingTownhome & Garden-Style Communities

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Villas of Mission Bend

4.3(56)✓ Google-verifiedPublishes prices

Debbie and the management team earn consistent praise for fast, friendly service and quick fixes. Residents report a peaceful setting with good neighbors, regular activities like weekly breakfasts, and shade trees throughout. One recurring friction point: some seniors object to the community accepting residents of all ages rather than exclusively 55+. Most tenants stay multiple years, citing responsive maintenance, strong community bonds, and proximity to shopping and major roads. Weekly activities with prizes, a beauty salon, and shuttle service appeal to residents. Grounds upkeep gets one complaint about dirt, but overall property cleanliness draws positive notes.

Senior / 55+ Communities

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The Grand at Legacy West

4.3(256)✓ Google-verifiedPublishes prices

Residents and visitors experience a sharp divide. Those who connect with staff like Erin, Kyle, Kal, Liz, and Dwayne report excellent leasing, responsive maintenance, and a clean, comfortable home near shops and restaurants. Location and amenities consistently earn praise. However, front desk encounters are unpredictable. Multiple recent visitors and residents describe being ignored, eye-rolled at, or dismissed by the receptionist, undermining first impressions. Beyond that, Spectrum internet monopoly causes 8-12 hour outages monthly, elevators fail regularly, and midnight fire alarms disrupt sleep without follow-up. Some long-term residents note maintenance used to respond same-day but now lags. For premium pricing, maintenance gaps and inconsistent service undercut the property's appeal.

Townhome & Garden-Style Communities

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The Savannah at Gateway

3.9(160)✓ Google-verified

Staff warmth and responsiveness stand out: Yolanda, Bessie, and Janet handle move-ins with genuine care, and maintenance fixes arrive fast when prioritized (under 24 hours noted). The trade-off is inconsistency: some residents wait a week for basic appliance fixes while others praise quiet gardens and shopping shuttles. Seniors on fixed incomes find affordability hard despite the 55+ positioning. Residents cherish the calm (no blaring TVs, no screaming, evening pet walks possible) and trust the clean units and safe grounds. Management feels professional and human when approached with respect, and the on-site beauty salon, fitness center, and shuttle program add real value for aging in place. Response delays and occasional indifference from some staff dampen the otherwise strong community feel.

Senior / 55+ Communities

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McDermott 55

4.4(82)✓ Google-verified

Residents report a marked turnaround since Shiva and Coco took management roles, with phone calls now answered and maintenance handled promptly. The community offers activities, clean common areas, and a friendly atmosphere that appeals to seniors seeking social connection and convenience near shopping. However, some tenants faced chaotic leasing experiences with changing documentation demands, last-minute denials after approval, and ongoing complaints about maintenance delays, noise from visitor violations, and parking friction. Older reviews cite nearly unreachable management, but recent praise suggests that has shifted. Results depend heavily on timing and which staff member you encounter.

Senior / 55+ Communities

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