- Location
- Plano
- Reviews
- 291
- Best for
- Renters who value friendly leasing staff and can accept parking limits
Google Business Profile is the source for the business data shown here, last checked 2026-10-22.
What we found
Most reviewers praise the leasing team, especially Briana, for friendly tours and smooth applications. Many describe the property as clean, well maintained, and pleasant to live in. Several long-term residents say the staff is kind and caring.
Negative reviews focus on parking, which has tightened because retail uses part of the garage. Two reviewers say maintenance tickets close without repairs. Pest control and roach or ant problems come up often. Noise from the road and a cafe also appears.
Praised for
- Friendly, helpful leasing staff
- Attentive tours and application help
- Well-maintained property and grounds
- Responsive office team on packages and requests
Watch-outs
- Limited and shaded parking
- Maintenance requests closed without fixes
- Roach and ant pest problems
- Road and late-night cafe noise
friendly-staffwell-maintainedclean-groundsresponsive-managementpoor-maintenanceslow-repairspest-issuesnoisy-neighborspoor-communication
Best for: Renters who value friendly leasing staff and can accept parking limits
Think twice if: Parking, pests, or slow maintenance would bother you. Ask about shaded parking and pest control before signing.
What's working here
- Friendly leasing team, especially Briana
- Full-size washer and dryer in units, per one tour review
- Package and wrapping help from staff
- Property described as clean and well maintained
Read this before you tour
- Briana is named in many reviews for tours and applications
- Katherine and Toni are named for good service
- Toni and Kathy are praised together by one long-term resident
- Reviews mention a holiday wrapping area for residents
- One resident says the property director waived a late fee
Why this score
How We Rank Star rating 58
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
The numbers behind the score
5
235
4
8
3
3
2
7
1
38
Contact the property
- Phone
- +1469-652-7137
- Address
- 4950 Broadway Dr., Plano, TX 75024
Last verified 2026-10-22
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-18:00
- Sunday
- 13:00-17:00
As listed on Google.
Questions we get asked
- Is parking a problem at Luxia Preston?
- Two 1-star and 2-star reviews say parking is tight. They say retail uses part of the garage and shaded spots are hard to get.
- How do reviewers rate the maintenance team?
- Reviews are split. Some residents say repairs were quick. Two critical reviews say requests were closed without the work being done.