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Windsor West Plano Apartments

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 286 Google reviews · How we rank ›

4.4(286) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingPet-Friendly CommunitiesTownhome & Garden-Style Communities
Windsor West Plano Apartments
Location
Hunters Ridge, Plano
Services
Luxury High-Rise Living, Pet-Friendly Communities, Townhome & Garden-Style Communities
Reviews
286
Ranking
#12 in Luxury High-Rise Living
Best for
Renters who want fast repairs and a full amenity list

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-10-22.

What we found

Most reviewers praise how quickly maintenance responds. Hector and Jose come up again and again for fixing AC, electrical, and plumbing issues the same day or the next. Leasing staff also earn good marks for guiding people through tours and move-ins.

Critics raise three concerns: phone calls to management often go unanswered, a single reviewer reports roaches, and a few say move-out charges for small wall marks feel harsh. The gym, pool, and Legacy-area location get repeated praise.

Praised for
  • Fast maintenance fixes, especially Hector and Jose
  • Friendly, helpful leasing staff
  • Clean grounds and plenty of amenities
  • Strong gym and convenient location
Watch-outs
  • Hard to reach management by phone
  • Pest problems (cockroaches) mentioned once
  • Move-out charges for small wall damage
responsive-managementfriendly-staffgood-amenitiesclean-groundsgreat-locationpest-issuespoor-communicationhidden-fees
Best for: Renters who want fast repairs and a full amenity list
Think twice if: You need reliable phone access to the office, or you worry about pests and move-out charges.

What's working here

  • Quick maintenance response
  • Friendly leasing and maintenance staff
  • Resort-style pool and 24-hour fitness center
  • Private garages and storage units

Read this before you tour

  • Hector and Jose from maintenance are named again and again for quick fixes
  • Destinee, Taylor, and Aaron are named for helping residents
  • Holly and Grace are named for virtual and self-guided tour help
  • Website lists private detached garages and private storage units
  • Website lists a pet park and a private playground
  • Website lists a promotion of $2,000 off first full month on 3-bedroom townhomes (apply by 10/26)

What residents say

Townhome & Garden-Style Communities
Website lists townhome options and a 3-bedroom townhome promotion; reviews do not discuss townhomes specifically.
Pet-Friendly Communities
Website lists a pet-friendly community with a pet park; no reviews mention pets.

Side by side with nearby options

  • Rated 4.4 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

Why this score

How We Rank
Star rating 58
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
237
4
4
3
2
2
4
1
39

Contact the property

Address
2100 Legacy Dr, Plano, TX 75023

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-, two-, and three-bedroom apartmentsTownhome optionsResort-style pool24-hour fitness centerResident clubroom and loungeModern co-working loungePet-friendly community with pet parkPrivate park with playground
Published prices
1 bedroom, base rent starting at
$1,517*
2 bedrooms, base rent starting at
$2,120*
3 bedrooms, base rent starting at
$3,028*
Promotion on 3-bedroom townhomes (apply by 10/26), first full month
$2,000 off

Credentials claimed:Equal Housing Opportunity logo displayed, #1 Ranked Property Management Company for Resident Satisfaction by Grace Hill, Ranks #3 in the 2025 Division, ORA Power Rankings by J Turner Research, Excellence Awards for the fifth consecutive year

As published by the business on its own website; not independently verified.

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Questions we get asked

Who handles maintenance requests at Windsor West Plano?
Reviewers name Hector and Jose from the maintenance team most often, and say they respond quickly and communicate well.
What amenities does the community list?
The business's website lists a resort-style pool, a 24-hour fitness center, a resident clubroom, a co-working lounge, a pet park, and a private playground.

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Last updated 2026-10-22