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The Herschel

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 94 Google reviews · How we rank ›

4.8(94) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Communities
The Herschel
Location
Oak Lawn, Dallas
Service
Pet-Friendly Communities
Reviews
94
Best for
Renters who want friendly leasing help and a Highland Park location with pets

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Most reviewers describe friendly, patient leasing staff who answer questions without pushing. Many praise the clean property and its location. The 4.8 average across 94 reviews reflects that. Tour and phone experiences stand out most.

Two recent negative reviews describe a different story. One tenant cited a poor water heater repair with weak updates. Another said a fire inspection was failed with little notice. Both point to management and upkeep problems.

Praised for
  • Friendly, patient leasing staff
  • Helpful phone support for out-of-town renters
  • Clean, well-kept property
  • Strong location in Highland Park area
Watch-outs
  • Poor communication during a water heater repair
  • Unresolved fire inspection concerns
  • Pool and landscaping upkeep complaints
  • Limited management visibility
friendly-staffgreat-locationwell-maintainedclean-groundspoor-communicationslow-repairspoor-maintenanceresponsive-management
Best for: Renters who want friendly leasing help and a Highland Park location with pets
Think twice if: Management communication and repairs drew recent complaints. Check upkeep and fire inspection status before signing.

What's working here

  • Friendly, patient leasing team
  • Helpful phone and virtual tour guidance
  • Well-kept property in a convenient area

Read this before you tour

  • Named staff praised: Skylar (Community Manager per one review), Bilal, Luke
  • Bobby named as Maintenance Manager in a long-term resident review
  • Wheelchair-accessible entrance, parking, restroom, and seating (Google attributes)
  • Website lists pet fee of $350 non-refundable and pet rent of $20 monthly
  • Phone and virtual tour help offered to out-of-town renters

What residents say

Pet-Friendly Communities
Website lists pet fee and monthly pet rent; one review faults pet waste left unaddressed.

Side by side with nearby options

  • Rated 4.8 against a 4.11 average across the 157 pet-friendly communities businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

What keeps coming up

no awkward vibesquiet streetclean complexinformative staffleasing teamhelpful teamgreat locationfriendly residentsapartment conditionthoroughness

Why this score

How We Rank
Star rating 77
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
84
4
5
3
0
2
2
1
3

Contact the property

Address
4220 Herschel Ave, Dallas, TX 75219
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seating

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsPet-friendly housing
Published prices
Pet fee
$350 non-refundable
Pet rent
$20 monthly

As published by the business on its own website; not independently verified.

Enquire about The Herschel

Your enquiry goes to the Dallas Apartment Reviews Directory team, who will pass it to The Herschel. We only share your details with providers relevant to your request.

Questions we get asked

What does it cost to bring a pet?
The business's website lists a $350 non-refundable pet fee and $20 monthly pet rent.
Can I get help if I cannot tour in person?
A reviewer who lived out of state said the leasing team answered questions by phone and pointed them to virtual tours.

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Last updated 2026-10-22