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The Drakestone Apartments

Updated 2026-07-23 · 1,022 reviewed · 196 listed · Scored from 273 Google reviews · How we rank ›

4.5(273) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
The Drakestone Apartments
Service
Luxury High-Rise Living
Reviews
273

What we found

Long-term residents consistently praise quick, attentive maintenance and a tight-knit, welcoming community at this historic downtown high-rise. The building's 100-year-old bones deliver character and authentic loft appeal, though living here means accepting an older property's quirks alongside excellent staff responsiveness and resident perks like coffee bars, discounts at neighborhood spots, and regular social events.

Praised for
  • responsive maintenance staff
  • knowledgeable and professional leasing team
  • strong community atmosphere and events
  • historic character and unique architecture
  • prime downtown location
Watch-outs
  • old building quirks and minor issues
responsive-managementfriendly-staffquiet-communitygreat-locationwell-maintained
Best for: Young professionals and residents seeking authentic downtown urban living with strong community ties.
Think twice if: You prefer move-in-ready, newly built units or want to avoid older buildings' inherent maintenance quirks.

What's working here

  • 100-year-old historic loft building with authentic character
  • fast, professional maintenance team
  • engaged management and community events
  • walkable downtown location near entertainment and restaurants

Read this before you tour

  • Lue (maintenance supervisor): praised for rapid response and repair work
  • Chad (leasing agent): noted for professional knowledge and property history expertise
  • Tiffany (leasing staff): highlighted for thorough property tours
  • Coffee and latte bar on-site
  • Monthly resident events and social gatherings
  • Resident discounts at neighborhood spots including Commissary

What residents say

Luxury High-Rise Living
Authentic historic lofts with exposed structure and unique floor plans appeal to those seeking character over cookie-cutter design.

Side by side with nearby options

  • Rated 4.5 against a 4.02 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

What keeps coming up

loftsrooftopleasing processconciergehistoric buildingfloor plansresponsive staffwelcoming atmospherespacious apartmentsfreight elevator

Why this score

How We Rank
Star rating 64
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

The numbers behind the score

5
220
4
15
3
6
2
6
1
26

Contact the property

Address
1309 Main St, Dallas, TX 75202
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_elevatorhas_fitness_centerhas_restroom_unisex

Last verified 2026-07-24

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Urban apartments for rentConcierge servicesElegant amenities
Published prices
Lease incentive
4 weeks free or free parking for entire lease

Credentials claimed:Equal Housing Opportunity compliant, Nondiscrimination laws compliant, Accessibility compliant

As published by the business on its own website; not independently verified.

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Questions we get asked

What makes the leasing process here different?
Staff are known for personalized attention, property knowledge, and taking time to walk prospects through unit options and building history rather than rushing the process.
How responsive is maintenance?
Residents report same-day or immediate attention from the maintenance team for repairs, including fixture replacements and other issues.
What amenities or perks come with living here?
On-site concierge, coffee and latte bar, monthly resident events, and discounts at nearby restaurants and shops like Commissary.

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Main 3 Downtown
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Main 3 Downtown

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Staff excellence, particularly Andre, Sarah, and Lisa, shines through in move-ins and crisis response. The complex itself draws praise for downtown views, clean grounds, and a working maintenance team that responds fast to most issues. However, significant amenities like the hot tub and elevators have gone down for weeks at a time with repairs that lag. One prospect couldn't reach the office. While many residents overlook downtown traffic noise as outside management's control, the unpredictable equipment and repair delays temper enthusiasm.

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The National
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The National

4.1(456)✓ Google-verifiedPublishes prices

Positive experiences center on staff professionalism, architectural appeal, and prompt maintenance when reported; newer management has improved some resident confidence. Persistent grievances include air-conditioning failures lasting months, unresolved appliance breakdowns, $100 lockout charges, and proximity to transit-related noise and public safety incidents that undermine the luxury positioning.

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The Kirby
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The Kirby

3.4(89)✓ Google-verified

The Kirby draws sharp contrast between its leasing team and its operations. Christopher and Jeffrey consistently earn five-star praise for patient, transparent guidance through the signing process. Once residents move in, experiences diverge starkly: some report a clean, well-kept building with responsive maintenance; others document cascading crises including six water leaks in six months, persistent roach infestations despite monthly pest control, and elevators broken for extended periods. Management responsiveness swings between supportive and dismissive depending on the situation and staff member involved. The historic charm and downtown location remain genuine selling points, yet maintenance failures and apparent gaps in accountability have left several residents feeling misled. Concrete issues surface repeatedly: flooded units with delayed or incomplete repairs, laundry machines leaking, package theft from broken lockers, parking garage dysfunction, and documented records allegedly deleted from resident files. Newer management (Monique as General Manager, Christopher and Jeffrey as leasing agents) appear to have improved the leasing experience notably, but operational consistency-pest control that doesn't eradicate, promised fixes that don't materialize, staff attitudes ranging from helpful to condescending-remains the core frustration across one-star reviews.

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Last updated 2026-07-23