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The Drakestone Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 274 Google reviews · How we rank ›

4.5(274) 82 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
The Drakestone Apartments
Location
Dallas Downtown Historic District, Dallas
Service
Luxury High-Rise Living
Reviews
274
Ranking
#8 in Luxury High-Rise Living
Best for
Downtown professionals and loft seekers valuing historic character, walkability, and community.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-24.

What we found

Residents consistently praise The Drakestone's responsive maintenance team, welcoming leasing process, and prime downtown location near entertainment and dining. The 100-year-old building delivers spacious lofts with panoramic views, strong concierge service, and a genuine sense of community, though some acknowledge the age-related quirks that come with historic architecture.

Praised for
  • responsive maintenance staff
  • attentive leasing and concierge service
  • historic downtown location and walkability
  • spacious lofts with strong views
  • friendly community and neighborhood feel
Watch-outs
  • occasional quirks in old building
  • limited elevator availability at times
responsive-managementwell-maintainedfriendly-staffgreat-locationgood-amenities
Best for: Downtown professionals and loft seekers valuing historic character, walkability, and community.
Think twice if: You prefer modern construction or want to avoid the quirks and quirky character that come with a century-old building.

What's working here

  • 100-year-old historic architecture with updated amenities
  • proximity to Deep Ellum, AAC, and House of Blues
  • highly responsive maintenance and concierge teams
  • spacious lofts with downtown skyline views

Read this before you tour

  • Lorenzo provides rapid AC service and goes beyond standard repairs
  • Lue (maintenance supervisor) handles repairs with consistency and warmth
  • Chad offers building history expertise and strong resident relationships
  • Tiffany and unnamed leasing agent noted for thorough, caring guidance
  • Resident discounts at on-site coffee and latte stand and local commissary
  • Freight elevator available for loft moves
  • Monthly building social events mentioned

What residents say

Luxury High-Rise Living
Spacious lofts, rooftop views, concierge, and vibrant downtown setting attract and retain residents for years.

Side by side with nearby options

  • Rated 4.5 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

What keeps coming up

loftsrooftopleasing processconciergehistoric buildingfloor plansresponsive staffwelcoming atmospherespacious apartmentsfreight elevator

Why this score

How We Rank
Star rating 64
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

The numbers behind the score

5
221
4
15
3
6
2
6
1
26

Contact the property

Address
1309 Main St, Dallas, TX 75202
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_wheelchair_accessible_restroomhas_wheelchair_accessible_seatinghas_business_centerhas_elevatorhas_fitness_centerhas_restroom_unisex

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Urban apartments for rentConcierge servicesElegant amenities
Published prices
Lease incentive
4 weeks free or free parking for entire lease

Credentials claimed:Equal Housing Opportunity compliant, Nondiscrimination laws compliant, Accessibility compliant

As published by the business on its own website; not independently verified.

Questions we get asked

Does The Drakestone offer move-in specials?
Yes, they offer 4 weeks free rent or free parking for the entire lease as a lease incentive.
What is nearby for entertainment and dining?
The building is walkable to Deep Ellum, the American Airlines Center (AAC), and House of Blues. Residents also get discounts at local vendors like the commissary.
How quickly does maintenance respond to repairs?
Reviewers report that maintenance, including the supervisor Lue, is responsive and handles repairs quickly and effectively.

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Residents consistently praise the leasing and management team-Andre, Sarah, Lisa, and Monique are named repeatedly for going above and beyond, staying after hours, and solving problems quickly. The downtown location delivers stunning city views and walkable access to Dallas's pedestrian network and DART light rail. Maintenance responds promptly to reported issues, and the property feels secure with electronic door locks and camera monitoring. Complaints center on specific equipment (hot tub and elevators have experienced extended downtime) and occasional difficulty reaching the office initially; street noise from downtown racing is noted but residents recognize management cannot control that.

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The Kirby
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The building's historic charm and prime downtown location, combined with standout leasing staff like Christopher and Jeffrey, draw people in. Once residents move in, they encounter a pattern of serious problems: repeated water damage, persistent roach infestations, a frequently non-functional garage elevator, and common areas fouled by homelessness and poor upkeep. When issues surface, management rarely follows through or shows urgency, leaving residents frustrated and feeling unheard. New management in late 2024 appears to have improved the leasing experience and some residents report better maintenance responsiveness since then. However, older complaints about systemic infrastructure failures, including plumbing failures and pest control lapses, continue to surface. The gap between the five-star leasing experience and the one-to-two-star living experience is stark.

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Last updated 2026-08-22