Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.
Reviewers split sharply. Several praise the leasing team and front desk, and some like the views. Many others report frequent elevator outages, a closed gym, lost packages, and rude front desk staff.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Most positive reviews praise the leasing team, especially Andre, Sarah, and Lisa, for friendly, fast move-ins and help with paperwork. Reviewers also like the downtown views and clean common areas. The 1 and 2-star reviews focus on different problems.
Reviews split sharply. Several praise the historic building, the downtown location, and leasing agents like Christopher and Jeff. Many others describe roach problems, a broken garage elevator, repeated leaks, and management that ignores complaints.
Residents who praise Mosaic mostly point to friendly front desk and event staff, roomy floor plans, and the rooftop pool. Many others report a different picture: elevators that are often down, pests, and slow repairs. The rating of 3.4 across 482 Google reviews reflects that split. Complaints about the elevators come up again and again, including freight lifts that stay broken for weeks during move-ins. Reviewers also describe noisy neighbors, rough valet and garage experiences, and fee or deposit disputes. Several say management is hard to reach.
Last updated 2026-10-22