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The National

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 450 Google reviews · How we rank ›

4.2(450) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
The National
Location
City Center District, Dallas
Service
Luxury High-Rise Living
Reviews
450
Ranking
#15 in Luxury High-Rise Living
Best for
Professionals seeking urban living with curated amenities and engaged community management.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-24.

What we found

The National delivers the high-rise luxury experience most residents expect, with notably responsive staff and well-executed community events. Two significant frustrations emerge: initial unit defects requiring next-day repairs, and aggressive lockout fees that catch residents off guard.

Praised for
  • staff attention and professionalism
  • fast maintenance response
  • modern design and amenities
  • community events and belonging
  • building cleanliness and upkeep
Watch-outs
  • mechanical failures on move-in
  • HVAC and appliance outages
  • key lockout fees
responsive-managementwell-maintainedfriendly-staffgood-amenitieshidden-fees
Best for: Professionals seeking urban living with curated amenities and engaged community management.
Think twice if: Expect upfront unit defects and steep lockout fees; budget accordingly and photograph move-in conditions.

What's working here

  • active community programming
  • rapid maintenance resolution
  • onsite wellness and dining
  • prime downtown location

Read this before you tour

  • Rebecca and Neby (staff) named for community events and move-in support
  • next-day maintenance response documented
  • lockout fees charged at $100 per incident
  • garbage disposal, refrigerator, water filter, and dryer failures reported on move-in

What residents say

Luxury High-Rise Living
Modern finishes and amenities praised; mechanical defects and hidden lockout charges undercut the luxury promise.

Side by side with nearby options

  • Rated 4.2 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

What keeps coming up

conciergeelevatorsvaletdoggy daycarecabanasfreight elevatorwasher and dryermedia roomgolf simulatornoise level

Why this score

How We Rank
Star rating 46
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

The numbers behind the score

5
348
4
12
3
5
2
5
1
80

Contact the property

Address
1401 Elm St, Dallas, TX 75202
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_business_centerhas_elevatorhas_fitness_centerhas_golf_simulatorhas_in_unit_washer_dryer

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
1-bedroom apartments2-bedroom apartments3-bedroom apartmentspenthouse unitsfull-service spa and wellness centerresort-style pool with cabana barfitness center with private wellness sessionsyoga lawn
Published prices
A9 floor plan
$2650.00+ mo* | 12 months
A11 floor plan
$3000.00+ mo* | 12 months
A14 floor plan
$2720.00+ mo* | 12 months
A16 floor plan
$3230.00+ mo* | 12 months
B2 floor plan (2 bed, 2 bath, 1319 SF)
$3494.00 /mo* | 12 months
B3 floor plan
$3589.00+ mo* | 12 months

As published by the business on its own website; not independently verified.

Questions we get asked

How quickly does maintenance respond to repair requests?
Next-day service documented in reviews; garbage disposal, refrigerator, water filter, and dryer issues were fixed immediately after reporting.
Are there fees for locking yourself out of your unit?
Yes. The building charges $100 each time you need staff to let you in without your key.
What pet services are available?
Their website lists dog daycare and grooming services on site.

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Last updated 2026-08-22