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Mosaic Dallas

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 482 Google reviews · How we rank ›

3.4(482) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly Communities
Mosaic Dallas
Location
City Center District, Dallas
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
482
Ranking
#86 in Luxury High-Rise Living
Best for
Renters who can tolerate elevator waits and want downtown views

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Residents who praise Mosaic mostly point to friendly front desk and event staff, roomy floor plans, and the rooftop pool. Many others report a different picture: elevators that are often down, pests, and slow repairs. The rating of 3.4 across 482 Google reviews reflects that split.

Complaints about the elevators come up again and again, including freight lifts that stay broken for weeks during move-ins. Reviewers also describe noisy neighbors, rough valet and garage experiences, and fee or deposit disputes. Several say management is hard to reach.

Praised for
  • Friendly front desk and event staff
  • Spacious apartments and open floor plans
  • Rooftop pool and resident events
  • Sunset and city views
Watch-outs
  • Elevators out of service for long stretches
  • Roach and rat infestations
  • Noisy neighbors and thin walls
  • Parking garage and valet problems
  • Slow maintenance and unanswered management contact
  • Gym and shared areas poorly kept
  • Deposit and fee disputes
friendly-staffgood-amenitiesresponsive-managementslow-repairspoor-maintenancethin-wallsnoisy-neighborshidden-feespoor-communicationpest-issuesoutdated-units
Best for: Renters who can tolerate elevator waits and want downtown views
Think twice if: Elevator outages, pests, and noise are common complaints. Think twice if you need reliable lifts or quiet.

What's working here

  • Rooftop infinity pool and fitness center
  • 24-hour concierge and emergency maintenance (per website)
  • Spacious floor plans with city views
  • Downtown Dallas location in City Center

Read this before you tour

  • Reviewers name front desk staff Shondrell and leasing agent Mary Donna for helpful service
  • Reviewers say a wine night event was well run by staff
  • Website lists a game room with poker tables and a business center
  • Website lists wheelchair accessible entrance and parking (Google attribute)
  • Reviewers mention Loft app for payments, which some find confusing

What residents say

Luxury High-Rise Living
Reviewers report frequent elevator outages, including freight lifts down for weeks.
Affordable & Budget-Friendly
Reviewers call the rent and extra fees high for the upkeep they see.
Pet-Friendly Communities
Reviewers report shared pet area issues, loose dogs, and dog odors in elevators.

Side by side with nearby options

  • Rated 3.4 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

What keeps coming up

elevatorsconciergefloor planshigh rise livinghot tubspacious apartmentpersonable staffbroken elevatorspoolrenovations

Why this score

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 30
Profile completeness 100
Verification 30

The numbers behind the score

5
240
4
40
3
27
2
15
1
160

Contact the property

Address
300 N Akard St #110, Dallas, TX 75201
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsRooftop infinity swimming pool24-hour concierge service24-hour emergency maintenanceFitness center
Published prices
L4 1-bedroom, 1-bath (903 SF)
$1822.00/mo* | 15 months
L4 1-bedroom, 1-bath (903 SF) - Base Rent
$1764 | 15 months
S2 Studio, 1-bath (1103 SF)
$1878.00/mo* | 12 months
S2 Studio, 1-bath (1103 SF) - Base Rent
$1820 | 12 months
B3 2-bedroom, 2-bath (1195 SF)
Call For Pricing
A1 floor plan
$1985.00+ mo* | 12 months

As published by the business on its own website; not independently verified.

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Questions we get asked

Does Mosaic Dallas have a pool?
Its website lists a rooftop infinity swimming pool. Reviewers say the pool is sometimes closed or poorly kept.
Is there a 24-hour concierge?
The business states on its website that it offers a 24-hour concierge service and 24-hour emergency maintenance.

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Last updated 2026-10-22