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Remi Downtown

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 63 Google reviews · How we rank ›

4.5(63) 69 composite score See reviews on Google ✓ Google-verified
Pet-Friendly CommunitiesCorporate & Furnished HousingLuxury High-Rise Living
Remi Downtown
Location
City Center District, Dallas
Services
Pet-Friendly Communities, Corporate & Furnished Housing, Luxury High-Rise Living
Reviews
63
Best for
Corporate professionals and relocating workers seeking downtown convenience, modern finishes, and a managed luxury environment.

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Most residents praise the recently renovated spaces, attentive security, and responsive staff like Genesis, Aaliyah, and Bryan who go beyond standard service. Maintenance arrives quickly and the community feels safe and welcoming.

However, several long-term residents report ongoing issues: false fire alarms for over a year, staff entering units without notice despite repeated complaints, and maintenance often applies temporary fixes rather than permanent repairs. Billing errors and inconsistent mobile key access have also frustrated some. The gap between the luxury appearance and day-to-day service quality divides reviewer experiences.

Recent shift: New management took over and completed extensive renovations (prior building was Mayflower), leading to increased five-star ratings from newer residents; however, long-term residents continue to report recurring infrastructure and maintenance quality issues that predate the changes.

Praised for
  • responsive maintenance staff
  • thoughtful design and renovations
  • strong security presence
  • welcoming management team (Genesis, Aaliyah, Kanesha, Bryan)
  • quiet, clean common areas
Watch-outs
  • unnoticed apartment entries by staff
  • frequent false fire alarms and building safety concerns
  • incomplete or patch-fix maintenance work
  • billing disputes and account errors
  • inconsistent mobile key access
  • poor window cleaning and exterior maintenance
  • dirty replacement appliances
responsive-managementwell-maintainedclean-groundsgood-amenitiessecure-parkingfriendly-staff
Best for: Corporate professionals and relocating workers seeking downtown convenience, modern finishes, and a managed luxury environment.
Think twice if: Long-term residents or those sensitive to building maintenance-ongoing fire alarm issues, delayed repairs, and lack of access control have persisted over a year despite management changes.

What's working here

  • newly renovated with high-end finishes and amenities
  • strong front office team (Genesis, Aaliyah, Kanesha)
  • security and safety focus
  • regular resident events and community activities

Read this before you tour

  • Genesis, Aaliyah, Kanesha, and Bryan named as standout staff members
  • Sky Lounge venue available for events
  • Maintenance team (including Jamar and Trey) praised for quick response times
  • Recent renovations completed; prior building was the Mayflower under old management
  • Free breakfast twice monthly and monthly resident events
  • Raffle prizes include 30–50% rent discounts
  • Fire alarms falsely trigger frequently, especially during rain
  • Mobile key access reported as inconsistent

What residents say

Luxury High-Rise Living
Five-star finishes and amenities impress new residents, though long-term complaints reveal incomplete maintenance and poor quality control undermine the luxury positioning.
Pet-Friendly Communities
Website lists pet-friendly housing; reviews do not specifically address pet policies or pet-related services.
Corporate & Furnished Housing
Website states corporate-furnished availability; reviews praise downtown location for walking to work and corporate event hosting in Sky Lounge.

Side by side with nearby options

  • Rated 4.5 against a 4.11 average across the 157 pet-friendly communities businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

What keeps coming up

renovationswelcoming atmosphereclean hallwaysthoughtful designmodern feelclean complexkind staffshared spacescaring neighborspeaceful place

Why this score

How We Rank
Star rating 59
Review volume 78
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

The numbers behind the score

5
54
4
0
3
1
2
1
1
7

Contact the property

Address
411 N Akard St, Dallas, TX 75201
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsPet-friendly housing

As published by the business on its own website; not independently verified.

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Questions we get asked

How quickly does maintenance respond?
Most reviewers report quick response times. Maintenance typically arrives within hours of a request, though some fixes are temporary solutions rather than permanent repairs.
Is there an on-site security presence?
Yes. Security guard Brian and others make regular rounds, especially at the pool area. Staff actively monitor the property throughout the day.
What amenities are available?
The property includes a fitness center with gym books, pool, Sky Lounge event space, office work areas, Amazon delivery lockers, and shared lounge areas with plants and modern design.

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Last updated 2026-10-22