Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-24.
Remi Downtown strikes a strong chord with residents who value downtown location and newly renovated spaces. Staff like Kanesha, Genesis, and Aaliyah stand out for genuine warmth and follow-through, while Brian and the security team earn praise for going beyond standard duties. The Sky Lounge venue draws corporate events, and community gatherings create a sense of belonging.
However, persistent building issues undercut the luxury positioning: false fire alarms have triggered for over a year, some maintenance requests receive temporary patches rather than lasting fixes, and a small number of residents report serious concerns ranging from uninvited entry to pest sightings. Billing accuracy has also been questioned. New management has improved morale noticeably, yet operational inconsistencies remain.
Last verified 2026-08-22
As listed on Google.
As published by the business on its own website; not independently verified.
The National delivers the high-rise luxury experience most residents expect, with notably responsive staff and well-executed community events. Two significant frustrations emerge: initial unit defects requiring next-day repairs, and aggressive lockout fees that catch residents off guard.
Residents consistently praise the leasing and management team-Andre, Sarah, Lisa, and Monique are named repeatedly for going above and beyond, staying after hours, and solving problems quickly. The downtown location delivers stunning city views and walkable access to Dallas's pedestrian network and DART light rail. Maintenance responds promptly to reported issues, and the property feels secure with electronic door locks and camera monitoring. Complaints center on specific equipment (hot tub and elevators have experienced extended downtime) and occasional difficulty reaching the office initially; street noise from downtown racing is noted but residents recognize management cannot control that.
Residents consistently praise The Drakestone's responsive maintenance team, welcoming leasing process, and prime downtown location near entertainment and dining. The 100-year-old building delivers spacious lofts with panoramic views, strong concierge service, and a genuine sense of community, though some acknowledge the age-related quirks that come with historic architecture.
Last updated 2026-08-22