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The Statler Residences

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 333 Google reviews · How we rank ›

4.3(333) 73 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingPet-Friendly Communities
The Statler Residences
Location
Dallas Downtown Historic District, Dallas
Services
Luxury High-Rise Living, Pet-Friendly Communities
Reviews
333
Ranking
#53 in Luxury High-Rise Living
Best for
Renters who want downtown living and can tolerate some maintenance delays

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Tour guides and leasing staff earn strong praise, and many reviewers like the building and its downtown setting. Recent reviews are harsher. They describe a management change, slow repairs, AC and hot water problems, and long waits for move-out deposits.

Praised for
  • Helpful tour guides and leasing staff
  • Clean property with few pests reported
  • Valet and concierge team praised
  • Strong downtown location and views
Watch-outs
  • Slow or unanswered maintenance requests
  • Unreliable AC and hot water
  • Security deposit delays after move-out
  • Poor communication with management after ownership change
friendly-staffgreat-locationclean-groundsslow-repairspoor-communicationresponsive-managementhidden-fees
Best for: Renters who want downtown living and can tolerate some maintenance delays
Think twice if: Recent reviews report slow repairs, AC failures, and deposit delays since the management change.

What's working here

  • Downtown Historic District location
  • Valet and concierge service
  • Wheelchair-accessible entrance and parking

Read this before you tour

  • Reviewers name tour guides A'mani, Tacoby, Eric, and Luis as helpful
  • Concierge team praised by name in one review
  • Resident paid $200 a month for a designated parking spot, per one review
  • Google lists a rooftop bar and downtown views among review topics
  • Wheelchair-accessible entrance and parking listed

What residents say

Luxury High-Rise Living
Tours and valet praised; repairs, AC, and deposit handling drew complaints.
Pet-Friendly Communities
No reviews mention pet policies or pet-friendly living.

Side by side with nearby options

  • Rated 4.3 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

What keeps coming up

helpful staffwelcoming staffconciergetourrooftop bardowntown viewsproperty tourfloor planapartment tourleasing

Why this score

How We Rank
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
265
4
13
3
2
2
5
1
48

Contact the property

Address
1919 Jackson St, Dallas, TX 75201
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Luxury apartmentsPet-friendly housing

As published by the business on its own website; not independently verified.

Enquire about The Statler Residences

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Questions we get asked

Does the property have wheelchair-accessible parking?
Google lists wheelchair-accessible parking and an accessible entrance for this property.
Are the staff helpful during tours?
Several reviewers name tour guides and say they were informative and helpful.

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Last updated 2026-10-22