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The Parc on Jackson

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 46 Google reviews · How we rank ›

4.2(46) 65 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Living
The Parc on Jackson
Location
Dallas Downtown Historic District, Dallas
Service
Luxury High-Rise Living
Reviews
46
Best for
Renters who value friendly leasing staff and a downtown location over garage access

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Reviewers who praise this building talk mostly about the leasing team, especially Michael, and the feeling of a new, clean property. Many of the harshest reviews focus on parking. Several residents say the garage gates have been broken for months and only one elevator serves the garage.

Positive reviews describe smooth tours and move-ins, plus staff who answer questions and help with repairs. Critics describe a pool that looks neglected, thin walls, and windowless amenity rooms. Several say the luxury label does not match what they found after moving in.

Praised for
  • Staff warmth, especially leasing agent Michael
  • Clean, new-feeling common areas and apartments
  • Smooth leasing and move-in process
  • Feels safe inside the building
Watch-outs
  • Garage gates broken and shared parking
  • Only one resident elevator reaching garage
  • Pool and building upkeep problems
  • Thin walls and dark common areas
  • Spam calls after booking tour online
friendly-staffclean-groundswell-maintainedslow-repairspoor-maintenancethin-wallsoutdated-unitspoor-communicationsecure-parkinggreat-location
Best for: Renters who value friendly leasing staff and a downtown location over garage access
Think twice if: Parking, elevator access, or pool upkeep matter to you. Several recent reviews raise these issues directly.

What's working here

  • Leasing staff praised by name
  • New building with clean common areas
  • Downtown Historic District location
  • Key fob access and lobby security

Read this before you tour

  • Leasing agent Michael is named in many reviews
  • Jessica is named as Property Manager
  • Alberto Alvarado is named as Maintenance Supervisor
  • Garage shared with The Statler and Dallas Morning News
  • One reviewer reports paying $125 a month for parking
  • Website lists wheelchair-accessible entrance and parking

What residents say

Luxury High-Rise Living
Reviews split: staff and new finishes praised, but parking, pool, and thin walls criticised.

Side by side with nearby options

  • Rated 4.2 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

What keeps coming up

leasing processpark viewsshared spacesengaging tourvaletsafe environmentHas elevatortoursthorough tourattention to detail

Why this score

How We Rank
Star rating 44
Review volume 73
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
35
4
1
3
1
2
3
1
6

Contact the property

Address
2013 Jackson St, Dallas, TX 75201
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
09:00-19:00
Tuesday
09:00-19:00
Wednesday
09:00-19:00
Thursday
09:00-19:00
Friday
09:00-19:00
Saturday
10:00-17:00
Sunday
10:00-17:00

As listed on Google.

In their own words

Services listed
Luxury apartments

As published by the business on its own website; not independently verified.

Enquire about The Parc on Jackson

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Questions we get asked

Is there wheelchair access?
Google lists a wheelchair-accessible entrance and wheelchair-accessible parking for this business.
Is parking easy for residents?
Several reviews say residents park on lower garage floors, share the garage with nearby businesses, and have faced broken gates. Reviews conflict on how long these problems have lasted.

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Tour guides and leasing staff earn strong praise, and many reviewers like the building and its downtown setting. Recent reviews are harsher. They describe a management change, slow repairs, AC and hot water problems, and long waits for move-out deposits.

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Reviewers praise the staff and the downtown views, and many call the building clean and well kept. The mood shifts sharply on repairs. Elevator outages, unanswered phones, and slow fixes come up again and again in the lower-rated reviews. Several long-term residents say the team is responsive and caring when they ask for help. Named staff members, including Mikayla and Jeriah, get specific thanks for tours and follow-up. Some residents still plan around the elevators, and one reported a washer repair that took days.

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Last updated 2026-10-22