Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.
Leasing staff get the most praise. Several reviewers name Tyler, Anthony, Isaiah, and Christi for patient tours and quick answers. Those tours shape the first impression for many people.
Repair and resident care draw the sharpest criticism. One long review describes a flood, a displaced household, and a fee the writer found unfair. Others report broken elevators, closed amenities, pests, and dirty halls.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Tour guides and leasing staff earn strong praise, and many reviewers like the building and its downtown setting. Recent reviews are harsher. They describe a management change, slow repairs, AC and hot water problems, and long waits for move-out deposits.
What most residents remember is the loft's bold personality-exposed brick, concrete floors, white granite-and a management team that actually responds to requests. Ray, Shannon, David, Desmond, and Phil are named repeatedly for going above and beyond. The downtown location means walkable access to restaurants, coffee, and Discovery District. Yet some tenants face sticker shock: utilities climb through lease renewal, parking charges don't guarantee a spot, and the 108-year-old building needs upkeep. One visitor's self-tour went poorly due to no staff greeting. For those prioritizing character and care, this place delivers; for budget-conscious renters, the add-on costs sting.
Residents often praise the front office staff, especially Sydney, for smooth move-ins and quick work orders. Many describe the historic building and loft layouts as unique. Ratings sit at 4.2 across 94 Google reviews, with 74% five-star and 19% one or two-star.
Last updated 2026-10-22