Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-24.
555 Ross Apartments delivers a strong living experience for professionals drawn to the West End location and rooftop amenities. Most residents praise the skyline views, responsive maintenance, and genuinely helpful leasing staff-Marie, Adrian, and Melissa are named repeatedly. The quiet street feel combined with walkability to food and entertainment appeals to those avoiding commutes.
However, move-out charges can be stressful: one resident faced disputes over wear-and-tear claims despite paying a $300 non-refundable pet fee upfront. Security concerns also surface-package theft, hallway camera gaps, and uncontrolled pool access by outsiders have prompted complaints. Fire alarms wake residents at night, and recurring AC and leak issues occasionally strain the community feel.
Last verified 2026-08-22
As listed on Google.
As published by the business on its own website; not independently verified.
Arrive West End draws strong loyalty from many residents who praise the West End location, Jessica's personal management style, and quick maintenance response from Cleo and Aaron. The community culture stands out as notably personal for a high-rise. However, cleanliness of shared spaces, evening noise enforcement, and occasional pest sightings have frustrated others, suggesting upkeep and noise policies need tightening.
Remi Downtown strikes a strong chord with residents who value downtown location and newly renovated spaces. Staff like Kanesha, Genesis, and Aaliyah stand out for genuine warmth and follow-through, while Brian and the security team earn praise for going beyond standard duties. The Sky Lounge venue draws corporate events, and community gatherings create a sense of belonging. However, persistent building issues undercut the luxury positioning: false fire alarms have triggered for over a year, some maintenance requests receive temporary patches rather than lasting fixes, and a small number of residents report serious concerns ranging from uninvited entry to pest sightings. Billing accuracy has also been questioned. New management has improved morale noticeably, yet operational inconsistencies remain.
Residents consistently praise The Drakestone's responsive maintenance team, welcoming leasing process, and prime downtown location near entertainment and dining. The 100-year-old building delivers spacious lofts with panoramic views, strong concierge service, and a genuine sense of community, though some acknowledge the age-related quirks that come with historic architecture.
Last updated 2026-08-22