Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.
Staff named across maintenance, leasing, and management consistently earn praise for professionalism and going extra miles on repairs, events, and daily needs. A serious billing and communication failure when a resident passed away stands out: a family was charged an extra month's rent with no guidance, then faced a three-month refund delay despite repeated contact attempts.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers consistently praise the property's striking European-inspired design and calming grounds, calling it beautiful and scenic. Staff member Bee Richard was noted for patient, helpful service, though one reviewer mentioned difficulty reaching the company online initially.
Reviewers praise the leasing team, the quiet grounds, and quick help from some maintenance staff. Several residents also describe long AC repairs and little word back from the office. Long-time residents describe bigger problems. Pest issues, garage trash, hallway smells, and a front office that is often closed appear across the negative reviews.
Families and long-term residents consistently praise the maintenance team and office staff for quick, courteous service. Strong community feel from events and neighbor friendships. However, thin walls carry significant noise from neighbors, fire sirens, and creek wildlife; smoking is permitted throughout; and construction feels cost-cut despite luxury marketing. Appliance repairs are slow when items malfunction, and renters report water damage and safety concerns near the creek. The community shines when issues land with maintenance (especially David Terndrup), but falls short on building quality, smoking policies, and construction durability. Those sensitive to noise or smoke should look elsewhere.
Last updated 2026-10-22