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Cole Park Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 132 Google reviews · How we rank ›

3.9(132) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingPet-Friendly CommunitiesAffordable & Budget-Friendly
Cole Park Apartments
Location
McKinney
Services
Luxury High-Rise Living, Pet-Friendly Communities, Affordable & Budget-Friendly
Reviews
132
Ranking
#120 in Luxury High-Rise Living
Best for
Renters seeking immediate maintenance service and attentive leasing support.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Leasing staff like Tucker, Haley, and Sarah win consistent praise for patient, professional guidance and quick responses. Maintenance typically fixes problems the same day or within hours. Yet residents report ongoing structural frustration: paper-thin walls let noise through constantly, parking policies remain unclear and towing happens unexpectedly, and security does little to stop car break-ins and theft. Common complaints about dog waste in hallways and cricket infestations suggest management oversight lags behind the service desk's competence.

Parking emerges as the sharpest pain point. Multiple residents describe contradictory rules, reserved spaces multiplying, and towing fees mounting unpredictably. One long-term resident lost over $2,000 in tows alone. Sound insulation is the second critical gap: neighbors' footsteps and children's noise bleed through so heavily that residents have ended leases early or accepted first-floor units as a workaround. Leasing office follow-through on noise complaints, maintenance-logged issues, and management accountability leaves gaps that prevent good intentions from reaching results.

Praised for
  • responsive maintenance staff
  • friendly leasing team
  • quick service repairs
Watch-outs
  • thin walls and noise
  • confusing parking rules and towing
  • poor security and theft
  • pet waste and cleanliness issues
friendly-staffslow-repairsthin-wallsnoisy-neighborspoor-maintenancepackage-theftpoor-communication
Best for: Renters seeking immediate maintenance service and attentive leasing support.
Think twice if: Noise-sensitive residents, frequent parkers, or those concerned about vehicle security should look elsewhere.

What's working here

  • same-day or next-day maintenance response
  • attentive leasing agents
  • pet-friendly policy

Read this before you tour

  • Leasing agents Tucker, Haley, and Sarah praised for patient, responsive service
  • Maintenance responds same day or within hours to work orders
  • Pet deposit $300 per pet, non-refundable pet fee $350, pet rent $25/month
  • Multiple residents report unexpected vehicle tows from assigned parking areas
  • Noise complaints and poor sound insulation noted repeatedly; residents paid $75 fines for noise even when attributed to building structure

What residents say

Pet-Friendly Communities
Pet fees structured but cleanliness issues (dog waste in common areas) undermine the offering.
Affordable & Budget-Friendly
Maintenance is quick, but noise and parking add hidden costs; renewal rates quoted higher than comparable units elsewhere.
Luxury High-Rise Living
Sound insulation and amenity management fall short of luxury expectations.

Side by side with nearby options

  • Rated 3.9 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

Why this score

How We Rank
Star rating 28
Review volume 92
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
81
4
12
3
7
2
5
1
27

Contact the property

Address
6804 Henneman Way, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Pet-friendly apartments1 bedroom apartments2 bedroom apartmentsVirtual toursApartment leasing
Published prices
Pet Deposit
$300.00 Per Pet
Non-Refundable Pet Fee
$350.00 Per Pet
Monthly Pet Rent
$25.00 Per Pet

As published by the business on its own website; not independently verified.

Questions we get asked

How fast does maintenance respond?
Repairs are typically completed same day or within hours of work-order submission; residents report multiple five-star experiences with quick turnarounds.
What are the pet costs?
Pet deposit is $300 per pet, non-refundable pet fee is $350 per pet, and monthly pet rent is $25 per pet.
Are there parking spaces guaranteed?
Parking rules appear unclear and enforced inconsistently; multiple residents report being towed from areas they believed were permitted, and reserved spaces have expanded over time.

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Last updated 2026-08-22