23 low data
ORA Wellness
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury High-Rise Living
Cypress Apartments
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
- Location
- McKinney
- Services
- Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
- Reviews
- 222
- Ranking
- #30 in Student Housing
- Best for
- Renters who prioritize responsive staff and quality amenities over pest control vigilance.
Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.
What we found
Cypress wins strong praise for responsive staff, especially property manager Jennifer and leasing consultant Alexzys, plus speedy maintenance and quality amenities like the resort-style pool. However, several residents report ongoing roach and pest problems linked to third-party trash delays, and one scheduling mishap raised concerns about management coordination.
Praised for
- responsive staff and management
- fast maintenance and repair
- quality amenities (pool, fitness center, firepit)
- friendly leasing consultants
- well-maintained grounds
Watch-outs
- roach and pest infestations
- slow trash pickup by third-party vendor
- scheduling and management disorganization
- limited outdoor space for some needs
responsive-managementwell-maintainedclean-groundspest-issuesfriendly-staffgood-amenities
Best for: Renters who prioritize responsive staff and quality amenities over pest control vigilance.
Think twice if: Pest and pest control are top concerns; recent roach infestations link to third-party trash delays.
What's working here
- staff responsive to maintenance and questions
- resort-style pool and amenities
- property manager and leasing team known by name
- WiFi service option available
Read this before you tour
- Jennifer (property manager) named repeatedly for problem-solving and accommodation
- Alexzys (leasing consultant) praised for thorough tours and attentiveness
- Maintenance team completes service requests within one day
- WiFi provider Aerwave offers speeds claimed significantly faster than ATT
- Resort-style pool and firepit area specifically noted as well-maintained
- Third-party trash vendor blamed for roach issues despite pest control efforts
What residents say
- Student Housing
- Staff praised as responsive and helpful; pest concerns a downside for dorm-style living.
- Luxury High-Rise Living
- Resort-style pool and amenities well-maintained; roach infestations undercut luxury positioning.
- Corporate & Furnished Housing
- WiFi service and responsive management appeal to corporate residents; one scheduling mishap noted.
- Pet-Friendly Communities
- Dog park listed among amenities; no specific resident feedback on pet policies.
- Affordable & Budget-Friendly
- No pricing data; staff and amenities suggest mid-to-premium positioning.
- Townhome & Garden-Style Communities
- Layout described as awkward by one prospect; no other townhome-specific feedback.
Side by side with nearby options
- Rated 3.9 against a 4.06 average across the 49 student housing businesses listed here.
- Has more Google reviews than 73% of the businesses in this directory.
Why this score
How We Rank Star rating 28
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
The numbers behind the score
5
147
4
13
3
6
2
7
1
49
Contact the property
- Phone
- +1469-224-5748
- Address
- 4690 Eldorado Pkwy, McKinney, TX 75070
Last verified 2026-08-22
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- Closed
As listed on Google.
In their own words
Services listed
Luxury apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsResort-style poolFitness centerResident clubhouseDog park
As published by the business on its own website; not independently verified.
Questions we get asked
- How fast do maintenance requests get handled?
- One resident reported a service request fixed the next day.
- Is WiFi available as a service?
- Yes, through Aerwave. One resident reported it works significantly faster than ATT and requires registration with a Cypress email and encrypted password.
Similar apartment complexes nearby
74
Saxon Woods
4.1(632)✓ Google-verified
Most residents speak warmly of Saxon Woods, singling out staff members like Elysian, Destiny, and Lacy for genuine helpfulness and making them feel valued. Maintenance responds fast, the property looks clean, and long-term residents credit the complex with a strong sense of safety. However, several serious frustrations surface in lower ratings. Payment policies punish reversed transactions by blocking online options and forcing in-person coupon payments with steep fees. Guests parked in assigned spaces get towed for $300, and move-out charges are said to be aggressive and opaque. One seven-year resident felt cornered by management after a single payment error, while newer applicants reported getting caught in circles during the verification process.
Student HousingLuxury High-Rise LivingCorporate & Furnished Housing
70
The Waylon Apartments & Townhomes
4.4(78)✓ Google-verified
Most residents praise the leasing and maintenance teams by name, especially Dylan and Brandon, who are noted for patience and genuine helpfulness during tours. The property itself is consistently described as clean and well-maintained with strong amenities. However, parking permit processing has created serious friction for new residents, including wrongful towing from license plate typos and a week of unreturned calls. Pest control visits are occurring daily at the property. Application denials through their screening vendor have escalated to debt collection disputes, with residents reporting poor communication and feeling blamed for third-party failures.
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style Communities