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Elevate at Skyline Townhomes

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 143 Google reviews · How we rank ›

4.2(143) 70 composite score See reviews on Google ✓ Google-verified
Affordable & Budget-FriendlyLuxury High-Rise LivingStudent HousingTownhome & Garden-Style CommunitiesCorporate & Furnished HousingPet-Friendly Communities
Elevate at Skyline Townhomes
Location
McKinney
Services
Affordable & Budget-Friendly, Luxury High-Rise Living, Student Housing
Reviews
143
Ranking
#24 in Affordable & Budget-Friendly
Best for
Pet owners seeking responsive maintenance; families or couples prioritizing community feel and location.

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.

What we found

Residents value the maintenance crew's responsiveness and staff personalities, with many praising Tyler, Eder, and property manager Ashley for quick repairs and genuine care. The 4.2-star rating masks a split: strong positive experiences with day-to-day living compete with significant complaints about move-out billing disputes, unresolved mold issues, and inconsistent office communication. Pet owners appreciate the dog park, but prospective tenants should enter with eyes open about fee transparency and maintenance record-keeping.

Location and amenities (pool, pickleball) draw residents, especially near the university, but office hours frustrate those without 9-to-5 weekday availability. The gap between maintenance excellence and administrative handling leaves some feeling unsupported during disputes.

Praised for
  • Maintenance team professionalism and speed (Tyler, Eder named)
  • Property managers go above and beyond (Ashley, Maria praised)
  • Community well-maintained and clean grounds
  • Pet-friendly with dog park
  • Convenient location near university and amenities
Watch-outs
  • Move-out charges disputed and poorly justified
  • Black mold not addressed, painted over instead
  • Poor communication from office staff
  • Weekend tour availability lacking
  • Towing and parking lot issues
friendly-staffresponsive-managementwell-maintainedclean-groundspoor-communicationslow-repairshidden-feespoor-maintenance
Best for: Pet owners seeking responsive maintenance; families or couples prioritizing community feel and location.
Think twice if: Move-out charges have been disputed in writing; mold was not repaired in at least one unit. Review your lease thoroughly and document the unit condition on arrival.

What's working here

  • Named maintenance staff (Tyler, Eder) praised for speed and weekend availability
  • Property manager Ashley and team known for personal attention and helpfulness
  • Dog park and pet-friendly policy

Read this before you tour

  • Maintenance staff Tyler and Eder respond outside regular hours and weekend emergencies
  • On-site maintenance enables quick response to repairs
  • Property manager Ashley and assistant Maria personally conduct showings and follow up
  • Dog park is active and used by residents
  • Benton Shook noted for thorough showings and application process explanation
  • Move-out disputes documented: residents charged $150-$500+ for contested cleaning and damage claims
  • Black mold reported in at least one unit (apartment 814) painted over rather than remediated; water leaks around vent, shower, door also painted rather than fixed

What residents say

Pet-Friendly Communities
Dog park is active and enjoyed by residents; pet rent enforced even after ESA documentation provided in at least one case.
Townhome & Garden-Style Communities
Praised for clean grounds, convenient layout, and peaceful environment; some units have documented maintenance issues (mold, leaks) not fully addressed.

Side by side with nearby options

  • Rated 4.2 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

Why this score

How We Rank
Star rating 46
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
111
4
3
3
2
2
3
1
24

Contact the property

Address
1999 Skyline Dr, McKinney, TX 75071
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
One bedroom townhomeTwo bedroom townhomeThree bedroom townhomePet-friendly apartmentsPoolCommunity amenities

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Elevate at Skyline Townhomes

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Questions we get asked

Do they offer weekend tours?
No. One reviewer noted they do not offer Saturday tours and only show units during weekday business hours, which some see as inconvenient.
Is maintenance available for emergencies?
Yes. Maintenance staff including Tyler and Eder have responded on weekends and outside regular hours for urgent issues.
What happens at move-out?
Charges are assessed for cleaning and damage. Recent disputes included a $150+ "living room cleaning" charge disputed by residents and $500+ in combined fees, so document your unit condition in writing and keep move-out photos.

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Residents who wrote reviews keep naming the maintenance team. Several say work orders get done quickly, even old ones, and that emergencies get handled after hours and on weekends. Many reviews are short thank-yous, so the picture is strong but narrow. Named staff come up often. Tyshawn, Will, and Ty get the most praise for fixing freezers, stopping leaks, and checking on the property. Leasing staff Essence, Cody, Lacey, Erica, and Temple also earn thanks for tours, move-ins, and patient answers.

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Jefferson Verdant
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Life here centers on the staff's genuine warmth and the strong community the Apartment Life team creates through regular events, food, and gatherings that help residents connect. The property looks maintained and feels welcoming, though some tenants faced pest problems, cracks, and structural wear that management attributed to weather without follow-up. Poolside living carries a premium price but delivers unwanted noise on weekends, with management's response seen as ineffective. Leasing staff like Alex and Abigail help applicants feel confident during paperwork, though one prospective resident found phone and email support vague and hurried during a stressful move involving health challenges. Maintenance responds quickly to calls, but fire safety inspection was deferred to a contractor who left a removed alarm on a kitchen counter.

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Avilla Northside
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Reviews split sharply. Several praise leasing staff and quiet grounds, but many 1 and 2 star reviews cite a broken gate, repeated rent and fee errors, slow repairs, and pest problems. Some report trouble getting deposits back.

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Last updated 2026-10-22