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Gray Branch Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 214 Google reviews · How we rank ›

4.8(214) 84 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Gray Branch Apartments
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Townhome & Garden-Style Communities
Reviews
214
Ranking
#19 in Luxury High-Rise Living
Best for
People prioritizing friendly, hassle-free move-in and outdoor amenities over spotless initial unit condition.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

Compare: Mansions of McKinney vs Gray Branch — less rent, same problems?Sylvan vs Gray Branch — who won't surprise you with pet fees?

What we found

Moving in feels easy and welcoming here. Multiple reviewers praise staff members by name (Payden, Peyton, Alyssa, Mckenna) for going above and beyond during tours, applications, and move-in. The grounds stay nice with seasonal flowers and 24-hour gym access. Residents describe the complex as quiet and safe, with maintenance responding quickly when called.

A handful of serious problems undercut the overall picture. One reviewer encountered pink mold and roaches at move-in, plus a broken key fob and theft from a delivery table over four months. Another faced months of silence after moving out trying to pay a final balance. Noisy neighbors and package theft appear in multiple accounts. The front office excels at welcoming new arrivals, but follow-through on maintenance cleanliness and post-move billing needs work.

Praised for
  • staff helpfulness and warmth
  • smooth move-in and application process
  • well-maintained grounds and common areas
  • quiet, safe community
  • quick maintenance response
Watch-outs
  • pest issues (roaches, wasps)
  • poor cleanliness at move-in
  • unresponsive billing/payment follow-up
  • noisy neighbors
  • package theft and security lapses
friendly-staffresponsive-managementclean-groundswell-maintainednoisy-neighborspest-issuespackage-theftslow-repairs
Best for: People prioritizing friendly, hassle-free move-in and outdoor amenities over spotless initial unit condition.
Think twice if: Cleanliness at move-in and pest prevention need attention; security for packages and billing responsiveness lag behind front-office warmth.

What's working here

  • attentive leasing team by name
  • convenient online move-in process
  • well-kept grounds and parking lighting
  • 24-hour fitness center

Read this before you tour

  • Payden, Peyton, Alyssa, Mckenna named as standout leasing/office staff
  • Online move-in process praised for speed and convenience
  • 24-hour fitness center access
  • Resident bulletin board for local services and pet care
  • One reviewer reported pink mold, roaches, and broken key fob at move-in; pest treated within 1.5 weeks
  • Billing follow-up unresponsive after move-out
  • Package theft and stolen delivery items reported

What residents say

Corporate & Furnished Housing
Online move-in process called convenient and efficient.
Pet-Friendly Communities
No specific pet policy details mentioned in reviews.
Affordable & Budget-Friendly
No pricing mentioned; cannot assess value claims.
Townhome & Garden-Style Communities
Grounds and maintenance praised as well-kept with seasonal flowers.
Luxury High-Rise Living
Units called beautiful and well-maintained, though move-in cleanliness issues reported once.

Side by side with nearby options

  • Rated 4.8 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

Why this score

How We Rank
Star rating 82
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
195
4
4
3
2
2
7
1
6

Contact the property

Address
1760 N Rdg Rd, McKinney, TX 75071
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsIn-unit washer and dryerAir conditioningPatioFitness centerSwimming pool

As published by the business on its own website; not independently verified.

Questions we get asked

Is the fitness center available 24 hours?
Yes. Multiple reviewers mention the workout room is open 24 hours.
Can I move in online?
Yes. One reviewer praised the online move-in process as easy and convenient, with requests processed quickly.
What happened when the reviewer reported a pest problem?
The roach issue was addressed within about 1.5 weeks, according to one reviewer's account.

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Last updated 2026-08-22