Is this complex good for working from home?

No. Multiple residents report WiFi cutting out multiple times per week, making remote work unreliable. Management has not resolved this despite complaints.

How secure is the package room?

Not secure. The package room is open access and theft is common. One resident reported 11 packages stolen in 8 months. Office staff review footage but do not consistently follow up.

What is the guest parking situation?

Limited. Registered residents get 6 guest parking passes per month. Single residents can register only 1 personal vehicle; unregistered guest vehicles risk towing.

Heritage McKinney Square

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 80 Google reviews · How we rank ›

4.0(80) 65 composite score See reviews on Google ✓ Google-verified

Affordable & Budget-FriendlyLuxury High-Rise LivingTownhome & Garden-Style CommunitiesPet-Friendly Communities

Location: McKinney
Services: Affordable & Budget-Friendly, Luxury High-Rise Living, Townhome & Garden-Style Communities
Reviews: 80
Ranking: #51 in Affordable & Budget-Friendly
Best for: New residents seeking personal leasing support and community; pet owners near downtown McKinney with stable internet service.

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.

What we found

Staff excellence, particularly Marlene and Shelby, has earned consistent praise for leasing support and problem-solving. Amenities, floor plans, and the downtown location appeal to many residents. However, persistent WiFi failures, package room theft, parking constraints, and noise from the nearby highway and fire station create real friction for others.

Two distinct resident experiences emerge: those prioritizing staff service and community events rate the complex highly. Those relying on stable internet, secure package delivery, or quiet surroundings often regret signing a lease. Management responsiveness to tenant complaints appears to be a weak point.

Praised for

attentive, responsive leasing staff
modern finishes and unique floor plans
active community events and amenities
reliable maintenance response
walkable to downtown McKinney

Watch-outs

unreliable WiFi affecting work-from-home
package theft with poor follow-up
noisy location near highway and fire station
inconsistent maintenance of common areas
restrictive guest parking limits

friendly-staffgood-amenitiesgreat-locationnoisy-neighborspackage-theftpoor-maintenanceslow-repairsquiet-community

Best for: New residents seeking personal leasing support and community; pet owners near downtown McKinney with stable internet service.

Think twice if: You work from home full-time, value quiet, or need reliable package security. Parking passes and location noise are limiting factors.

What's working here

staff genuinely engages on leasing and move-in
modern, unique floor plans
walkable to downtown McKinney
frequent community activities and pool events

Read this before you tour

Leasing agents Marlene, Shelby, and Yazmin individually praised for thoroughness and responsiveness
WiFi outages multiple times per week reported across reviews
Package room open access leads to recurring theft complaints; office does not consistently follow up
Guest parking limited to 6 passes per month; single residents get 1 vehicle registration only
Maintenance responds quickly during move-in; quality inconsistent afterward
Fire alarm false alarms noted
Common area hallways sometimes dirty; grounds described both as spotless and as having maintenance gaps

What residents say

Luxury High-Rise Living: Modern finishes and finishes praised, but older building condition noted; staff attentiveness sets apart experience.
Pet-Friendly Communities: Pet-friendly designation appreciated; unexpected $500 DNA testing fees charged without clear prior lease disclosure.
Affordable & Budget-Friendly: Price-to-value questioned by those experiencing WiFi failure, noise, and inconsistent maintenance.
Townhome & Garden-Style Communities: Unique floor plans praised for being modern and spacious, especially studios.

Side by side with nearby options

Rated 4 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
Has more Google reviews than 38% of the businesses in this directory.

Why this score

How We Rank

Star rating 35

Review volume 83

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

The numbers behind the score

Contact the property

Phone: +1888-794-7273
Website: http://www.heritagemckinneysquare.com/?rcstdid=Mg%3D%3D-YRjTEizZPgM%3D&utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmblisting
Address: 300 N McDonald St, McKinney, TX 75069
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-18:00
Sunday: Closed

As listed on Google.

In their own words

Services listed

Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly housingFitness centerBalconies and patios

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Questions we get asked

Is this complex good for working from home?: No. Multiple residents report WiFi cutting out multiple times per week, making remote work unreliable. Management has not resolved this despite complaints.
How secure is the package room?: Not secure. The package room is open access and theft is common. One resident reported 11 packages stolen in 8 months. Office staff review footage but do not consistently follow up.
What is the guest parking situation?: Limited. Registered residents get 6 guest parking passes per month. Single residents can register only 1 personal vehicle; unregistered guest vehicles risk towing.

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Heritage McKinney Square

What we found

What's working here

Read this before you tour

What residents say

Side by side with nearby options

Why this score

The numbers behind the score

Contact the property

When the office is open

In their own words

Enquire about Heritage McKinney Square

Questions we get asked

Similar apartment complexes nearby

Davis at the Square

Drexel Apartments

Arbors Off The Square

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