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Mason Apartment Homes

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 166 Google reviews · How we rank ›

3.9(166) 65 composite score See reviews on Google ✓ Google-verified
Affordable & Budget-FriendlyLuxury High-Rise LivingStudent HousingTownhome & Garden-Style CommunitiesCorporate & Furnished HousingPet-Friendly Communities
Mason Apartment Homes
Location
McKinney
Services
Affordable & Budget-Friendly, Luxury High-Rise Living, Student Housing
Reviews
166
Ranking
#32 in Affordable & Budget-Friendly
Best for
Renters who value friendly leasing help and can tolerate uneven repairs

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-08-22.

What we found

Most positive reviews praise the front desk and leasing team, with Brianna and Lance named often. Many reviewers also say the grounds and apartments look good. Maintenance praise is strongest for Robbie Jones and fast small fixes.

Serious complaints come from a few long-term or recent tenants. They describe slow AC and pest repairs, unfixed problems, a unit that was not move-in ready, and fees not in the contract. One review alleges biased treatment by a manager.

Praised for
  • Friendly leasing staff, especially Brianna and Lance
  • Fast maintenance on some repairs
  • Well-kept grounds and attractive apartments
  • Quiet neighborhood
Watch-outs
  • Slow AC and insect repairs
  • Move-in-ready problems in one unit
  • Pest and sewage issues
  • Unexpected fees
  • Concerns about management conduct
friendly-staffwell-maintainedclean-groundsquiet-communityresponsive-managementslow-repairspest-issueshidden-feespoor-maintenancepoor-communication
Best for: Renters who value friendly leasing help and can tolerate uneven repairs
Think twice if: Repairs for AC, pests, or emergencies may be slow. Some reviewers report fees and move-in problems.

What's working here

  • Friendly leasing team, named staff
  • Quick repairs for small issues
  • Pool, fitness center, and clubhouse listed
  • Quiet McKinney location near Hwy 75

Read this before you tour

  • Robbie Jones praised for maintenance work
  • Brianna Smith named as sales liaison and front desk representative
  • Lance praised for tours and rate information
  • Website lists washer and dryer in select units only
  • Website lists fireplaces and hardwood plank flooring in select units

What residents say

Affordable & Budget-Friendly
One reviewer says fees appear that were not in the contract.

Side by side with nearby options

  • Rated 3.9 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

Why this score

How We Rank
Star rating 28
Review volume 97
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
103
4
14
3
11
2
9
1
29

Contact the property

Address
1300 Eldorado Pkwy, McKinney, TX 75069
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One bedroom apartmentsTwo bedroom apartmentsThree bedroom apartmentsStainless steel appliancesWasher and dryer in select unitsPrivate patios or balconiesFireplaces in select unitsHardwood plank flooring in select units

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Mason Apartment Homes

Your enquiry goes to the Dallas Apartment Reviews Directory team, who will pass it to Mason Apartment Homes. We only share your details with providers relevant to your request.

Questions we get asked

Does Mason Apartment Homes have a pool and gym?
Their website lists a pool and sun deck, plus a fitness center with cardio and weights.
Are washers and dryers included?
Their website says washer and dryer are in select units only. One reviewer says a promised washer and dryer was missing.

Similar apartment complexes nearby

1701 at Eldorado Apartments
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1701 at Eldorado Apartments

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Reviewers praise the leasing office and maintenance crew, especially Rosie Mays, Savannah, Eli, and Shawn. Many say requests get fixed quickly and that residents feel safe. Several describe a real sense of community, with holiday and resident events. Parking gets mixed comments, one resident had a roach problem early on, and one mentioned dog waste left on the grounds. Reviewers also mention the spacious layouts, closet space, and the pool. Review evidence is limited to Google reviews and the business's own website.

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The Gables of McKinney
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Residents who praise this community point to friendly leasing staff and a smooth move-in. Several named staff members get thanks for helping new renters. Many others, though, say repairs take weeks or months and that the pool stays closed. Complaints cluster around maintenance and upkeep. Reviewers describe pest problems, weak air conditioning, and broken gates. Some say the gym is run down. Stories of helpful staff and slow repairs both appear often, so check recent feedback before you sign.

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Reviewers have mixed experiences, and the split is sharp. Many praise named staff and quick in-unit repairs, while others report roaches, trash left around the grounds, and slow replies from management. Pest complaints and theft from the mail room and patios come up more than once. The praise centers on leasing agent Raymond, who many say guided them through tours and applications. Owner-side feedback is harsher, with complaints about internet locked into leases, a towed car in a visitor spot, and a cold neighborhood pool. Gym and clubhouse upgrades earn kind words.

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Last updated 2026-10-22