
McDermott 55
Residents under recent management (Shiva and Coco) report marked improvement in responsiveness and maintenance speed, with strong praise for staff and a vibrant social calendar featuring Friday Happy Hour, shuttle service, and fitness activities. Earlier reviews flagged chronic communication failures and maintenance delays, though many current residents appreciate the quiet community feel, convenient West Plano location, and friendliness of leasing staff like Carrie and Natalie Suzanne. Persistent friction centers on leasing documentation confusion, occupancy rule enforcement gaps, and ongoing parking lot management concerns. The property has been transforming its tenant profile toward broader age ranges beyond its original 55+ positioning. Recent positive shifts in management responsiveness suggest operational changes, but sporadic complaints about unresponsive phones and parking enforcement suggest inconsistency. Pet fees are structured as a $400 non-refundable deposit plus $25 monthly rent per pet.

