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Raleigh House - McKinney Ranch

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 112 Google reviews · How we rank ›

4.0(112) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Raleigh House - McKinney Ranch
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews
112
Ranking
#16 in Student Housing
Best for
Renters valuing responsive staff and clean, quiet living; less ideal if rent growth is a concern.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Residents consistently praise the leasing team-especially Pamela Gutierrez and Serena Rios-for smooth, patient move-ins and detailed guidance. Maintenance responds quickly and leaves spaces clean. The community itself draws praise for cleanliness, safety, and calm.

One recurring friction point: quoted rents diverge from final invoices by $40+, and renewal terms lack clarity. For budget-conscious renters or those staying multiple years, clarify pricing upfront.

Praised for
  • responsive, skilled leasing staff (Pamela, Serena)
  • prompt, professional maintenance service
  • clean, well-maintained community
  • friendly, welcoming atmosphere
Watch-outs
  • rent increases exceed stated quotes
  • lease renewal transparency issues
responsive-managementwell-maintainedclean-groundsfriendly-staffquiet-communitysecure-parking
Best for: Renters valuing responsive staff and clean, quiet living; less ideal if rent growth is a concern.
Think twice if: Budget-conscious renters: confirm final rent in writing; renewal costs may exceed initial quotes by $40 or more.

What's working here

  • Attentive, named leasing staff (Pamela, Serena, Pam)
  • Fast, thorough maintenance response
  • Clean, safe community atmosphere

Read this before you tour

  • Pamela Gutierrez (leasing consultant) widely praised for patient, detailed tours and budget-conscious unit searches
  • Serena Rios (assistant manager) noted for smooth move-in coordination and responsiveness
  • Maintenance batches multiple requests, completes work during tenant absence, leaves detailed notes
  • Virtual tours offered
  • Pam credited with helping multiple friends through approval process

What residents say

Student Housing
No review text specifically addresses student needs; category mentioned but not evidenced.
Pet-Friendly Communities
Website lists pet fees and monthly rent; no reviews discuss pet accommodation experience.

Side by side with nearby options

  • Rated 4 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

Why this score

How We Rank
Star rating 34
Review volume 89
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

The numbers behind the score

5
79
4
3
3
5
2
2
1
23

Contact the property

Address
4450 Ridge Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:30
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsLuxury apartmentsVirtual tours
Published prices
Pet Deposit
$300.00 Per Pet
Non-Refundable Pet Fee
$350.00 Per Pet
Monthly Pet Rent
$25.00 Per Pet

As published by the business on its own website; not independently verified.

Questions we get asked

Do you accept pets?
Yes. Website lists $300 pet deposit, $350 non-refundable pet fee, and $25 monthly pet rent per pet.
How quickly does maintenance respond?
Reviewers report prompt, professional handling of multiple maintenance tickets, often completed while residents are at work.
Does Raleigh House offer virtual tours?
Yes, according to their website.

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Long-term residents consistently praise the spacious floor plans, well-maintained grounds, and attentive maintenance team. However, recent reviews flag management's failure to investigate noise complaints fairly, communicate with unhappy neighbors, and enforce community rules around smoking and pet waste. Staff members like Javier, Alfredy Vargas, Anthony, and Terri earn specific praise for going above and beyond on repairs and resident interactions. The inconsistency in how complaints are handled and the slow response to safety concerns undercut what many describe as an otherwise attractive living experience at competitive prices.

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Five-star reviews praise staff like Annie, Irene, and Toni for personal attention and smooth leasing experiences, plus community events that foster friendliness. But the same complex is battered by tenants reporting months-long maintenance backlogs (roofs, refrigerators, dishwashers), widespread pest infestations staff dismisses, and filthy common grounds with uncollected dog waste. Most damaging: advertised rent ($1,350) routinely balloons $300-$400 with undisclosed fees, parking is chronically packed, and one tenant discovered move-out charges in collections without any prior notice. The divide between new arrivals praising staff warmth and long-term residents describing deteriorating conditions and unresponsive management suggests morale shifts with leadership changes. Maintenance quality is inconsistent, and the business appears to lack systems for transparent billing, timely repairs, and accountability to residents after move-out.

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Recent leadership changes have transformed parts of this property. Manager Amanda, maintenance crew members Salomon and Fernando, and leasing staff like Dominique and Ella have earned strong praise for responsiveness, professionalism, and fixing work orders promptly. Residents report a visible turnaround in atmosphere and maintenance responsiveness over the past year. However, severe systemic issues persist: long-term pest infestation (roaches, rodents) affects units regardless of resident cleanliness; common areas remain filthy with uncleaned trash spillage; building maintenance (broken elevators since March, mold, cracked walls) is unresolved; and there is no clear commitment from corporate ownership to fund the necessary building repairs and professional cleaning the complex needs.

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Last updated 2026-08-22