Dallas Apartment Reviews Directory
Menu

Regency Park Residences

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 45 Google reviews · How we rank ›

4.1(45) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-FriendlySenior / 55+ Communities
Regency Park Residences
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Townhome & Garden-Style Communities
Reviews
45
Ranking
#98 in Luxury High-Rise Living
Best for
Professionals and families seeking quiet, newly built units near parks and trails; early lease periods when services run smoothly.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Regency Park draws residents seeking quiet small-community living. The newer construction, quality insulation, and nearby trails appeal to those wanting peace away from traffic. However, reviews show stark division: long-term satisfaction from early residents contrasts sharply with complaints starting after 2022 management transition, when AC repairs dragged for months, grounds went unmaintained, and pest issues emerged.

Grace (the office manager) earns consistent praise for friendliness and lease-application help, but residents fault upper management and Asset Living for ignoring maintenance backlogs and resident concerns. Pet owners should note allegations of unfair dog-waste accusations and uneven enforcement. The complex works best for those prioritizing quiet location over management consistency.

Recent shift: Management transition from Teri to current team (including Grace) occurred in 2022; earlier reviews (pre-2022) highlight responsive service and maintenance, while recent reviews (2024-2025) cite AC delays, pest problems, and poor grounds upkeep under Asset Living management. A clear deterioration in service reliability is evident.

Praised for
  • quiet community and location
  • well-built units with quality finishes
  • Grace's customer service and responsiveness
  • amenities (pool, fitness center, clubhouse)
  • newly built complex with modern design
Watch-outs
  • severe maintenance delays (AC unfixed for months)
  • poor grounds maintenance and drainage issues
  • management change led to service decline
  • loose pet policies and neighbor conflicts
  • pest problems and cleanliness deterioration
quiet-communitywell-maintainedclean-groundsfriendly-staffslow-repairspoor-maintenancegood-amenitiespest-issues
Best for: Professionals and families seeking quiet, newly built units near parks and trails; early lease periods when services run smoothly.
Think twice if: Management responsiveness has declined since 2022 transition; maintenance requests may take weeks or longer, and pest/cleanliness complaints have increased.

What's working here

  • Small, quiet complex near nature preserve and trails
  • Quality construction and unit finishes
  • Grace's friendly and responsive management
  • Full amenity package including fitness and co-working

Read this before you tour

  • Grace (office manager) praised for lease-application help and customer service
  • AC repair delays up to 3 months reported after 2022 management change
  • Asset Living now manages property; previous manager Teri noted as more responsive
  • Drainage issues from retaining wall draining into alleyway for over a year
  • Parcel room security cameras removed then not reinstalled

What residents say

Pet-Friendly Communities
Pet fees clearly posted, but residents report unfair accusations over dog waste and uneven policy enforcement
Corporate & Furnished Housing
Co-working lounge available; limited direct praise in reviews
Luxury High-Rise Living
Modern, newly built units with quality finishes; quiet setting appeals to upscale buyers
Townhome & Garden-Style Communities
Townhome units available; limited specific feedback in reviews

Side by side with nearby options

  • Rated 4.1 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 22% of the businesses in this directory.

Why this score

How We Rank
Star rating 39
Review volume 72
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
34
4
0
3
2
2
0
1
9

Contact the property

Address
2770 N Brook Dr, McKinney, TX 75072

Last verified 2026-08-22

When the office is open

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsTownhomesResort-style pool24-hour fitness centerClubhouse with co-working loungeConference roomBBQ grill station
Published prices
Admin fee
$150.00
Application fee
$75.00
Valet trash service
$15.00/month
Pest control service
$10.00/month
One Time Cat fee
$300.00
One Time Dog fee
$300.00

As published by the business on its own website; not independently verified.

Questions we get asked

Is there an AC maintenance guarantee or typical response time?
Reviews document AC repairs taking 2.5 to 3 months after maintenance requests, with some residents reporting emergency response failures. No guarantee stated.
What pet fees apply?
One-time cat or dog fee is $300; monthly pet fee is $20; pet deposits are $150 each.
Is this a good fit for outdoor enthusiasts?
Yes. The complex is across from a nature preserve with walking and bike trails, about 2 minutes to parks with soccer fields and splash pads.

Similar apartment complexes nearby

Legacy on Rockhill
69

Legacy on Rockhill

4.1(50)✓ Google-verified

Residents consistently praise the quiet neighborhood feel, attentive management (especially Community Manager Heather), and rapid maintenance turnaround. Many have dogs and highlight the private yards and pet-friendly setup. Maintenance staff respond quickly to urgent issues even after hours. A few residents flagged security gates left open despite the gated community promise, and one post-move complaint involved deposit and wear-charge disputes that went unresolved for weeks. One reviewer mentioned maintenance backlog tied to staffing shortages, though most recent reviews show prompt service.

Luxury High-Rise LivingTownhome & Garden-Style CommunitiesPet-Friendly Communities
The Rustic of McKinney
78

The Rustic of McKinney

4.3(379)✓ Google-verifiedPublishes prices

Long-term residents consistently praise The Rustic's safety, quiet setting, and walking trails near parks. Staff member Veronica is repeatedly credited for smooth move-ins and patient communication, with maintenance team members Ivan and Michael earning recognition for responsiveness. One recent review flagged apartment condition and pest concerns, but the overwhelming majority emphasize well-kept grounds, community events, and staff support. The location appeals to families and active residents seeking reasonable rates and a peaceful McKinney setting close enough to city amenities.

Student HousingLuxury High-Rise LivingCorporate & Furnished Housing
Palladium McKinney
64

Palladium McKinney

4.4(28)✓ Google-verified

Most residents praise the cleanliness, professional staff, and amenities like the lap pool and fitness center. However, a significant minority cite poor communication during leasing, elevator bottlenecks, parking limitations, and weak enforcement of smoking and security policies that undermine the luxury positioning.

Student HousingLuxury High-Rise LivingCorporate & Furnished Housing

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-22