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Treymore at McKinney

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 116 Google reviews · How we rank ›

3.4(116) 54 composite score See reviews on Google
Luxury High-Rise LivingAffordable & Budget-Friendly
Treymore at McKinney
Location
McKinney
Services
Luxury High-Rise Living, Affordable & Budget-Friendly
Reviews
116
Ranking
#129 in Luxury High-Rise Living
Best for
Short-term lease seekers who can tour the property and speak directly with management before signing.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Early tours reveal well-maintained grounds and some friendly staff, but longtime residents report a toxic management environment where office calls go unanswered, lease violations are issued unfairly, and complaints about shared garage noise or pest problems are routinely ignored. Recent management changes have intensified dissatisfaction; residents describe favoritism, dismissive behavior, and a willingness to penalize tenants for off-property incidents rather than address legitimate on-site problems.

Praised for
  • friendly front-office staff
  • clean grounds and maintenance
  • appealing amenities and layout
  • convenient McKinney location
Watch-outs
  • unresponsive management and office
  • management favoritism and inconsistency
  • poor lease violation practices
  • noise and pest issues
  • unresolved maintenance requests
poor-communicationslow-repairsnoisy-neighborspest-issuesoutdated-units
Best for: Short-term lease seekers who can tour the property and speak directly with management before signing.
Think twice if: You need responsive office support, plan to stay longer than a year, or have noise-sensitive needs or pets that require consistent care protocols.

What's working here

  • well-maintained grounds and amenities
  • some positive staff interactions on tours
  • pet-friendly policies
  • townhome and apartment variety

Read this before you tour

  • Manager Eric Barry cited for selective enforcement and providing incorrect garage assignments to residents
  • Previous manager Melonda Gregory described as favoring certain residents over single parents and those facing hardship
  • Lisa, front-office staff, reported as unprofessional during tours; one reviewer noted office closed early on a Monday without holiday notice
  • Roach infestation reported in tour unit
  • Shared garage parking beneath units causing noise at night, complained about repeatedly without resolution
  • Transfer requests with paid fees reported unanswered for months
  • Lease violations issued for off-property incidents
  • Wait-list management described as disorganized with name losses and poor follow-up

What residents say

Luxury High-Rise Living
Rated well below category average (3.4 vs. 4.09); management culture undermines premium positioning.
Affordable & Budget-Friendly
Value proposition weakened by unresponsive office and unresolved maintenance, despite competitive amenities.

Side by side with nearby options

  • Rated 3.4 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

Why this score

How We Rank
Star rating 1
Review volume 90
Review recency 100
Review sentiment 34
Profile completeness 100
Verification 30

The numbers behind the score

5
53
4
9
3
16
2
9
1
29

Contact the property

Address
901 Wilson Creek Pkwy, McKinney, TX 75069
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
PoolFitness centerOn-site playgroundTownhome livingPet-friendly apartmentsBalconies

As published by the business on its own website; not independently verified.

Questions we get asked

Is the office open during business hours and do they answer the phone?
Residents and prospective tenants report frequent unanswered calls and voicemails, and office closures during posted business hours. Plan to visit in person or arrive early.
What is the lease violation process?
According to reviews, violations are issued for off-property incidents and applied inconsistently; residents have reported difficulty contacting management to dispute them.
How are shared garage issues handled?
Multiple reports indicate management takes complaints but takes no action. If you live above a shared garage, expect ongoing noise without resolution.

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McKinney Terrace draws strong praise for individual staff members like Gabi and Mario who go beyond basics, and residents consistently note clean, modern units and fast maintenance response. Recent ownership change has triggered complaints about ground maintenance neglect, poor communication, downed systems, and inconsistent professionalism in the leasing office-though earlier tenants report warmth and care that made them feel at home.

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Last updated 2026-08-22