Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.
Reviews are split. Recent reviewers praise a manager who handles repairs and helps applicants with credit issues. Older and lower-rated reviews describe pests, mold, and disputed move-out charges. Only 10 review texts were available.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-10-22
As published by the business on its own website; not independently verified.
Reviewers in McKinney mostly praise the staff and cleanliness, with several calling the team warm and quick to fix problems. The mixed reviews come from leasing follow-up. One 1-star review describes a voicemail never returned, and another describes a broken elevator at move-in.
Multiple residents report severe pest infestations, black mold in walls and air conditioning units, and chronic water damage. Management response is slow or nonexistent despite repeated requests, and the complex appears underfunded and understaffed. A few older reviews praise location and occasional quick maintenance, but recent complaints focus on health and safety issues that far outweigh those positives.
Residents consistently praise the quiet neighborhood atmosphere and Heather's hands-on, responsive property management. Maintenance typically handles requests quickly, and staff go out of their way to address emergencies. The pet-friendly setup with fenced yards appeals to families with dogs. A few residents report gate failures compromising security, occasional maintenance delays during understaffing, and frustration with move-out deposit disputes and communication gaps. Pricing includes base rent plus multiple monthly fees; one long-term resident reported $1,775-$1,790 for a one-bedroom unit with added amenity and processing charges.
Last updated 2026-10-22