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AMLI at the Ballpark

Updated 2026-09-22 · 1,796 reviewed · 193 listed · Scored from 318 Google reviews · How we rank ›

4.1(318) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise LivingCorporate & Furnished HousingPet-Friendly Communities
AMLI at the Ballpark
Location
Frisco Sports Complex, Frisco
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Pet-Friendly Communities
Reviews
318
Ranking
#31 in Luxury High-Rise Living
Best for
Young professionals and sports fans who prioritize quick service and don't mind game-night noise.

Google Business Profile is the source for the business data shown here, last checked 2026-09-22. Details taken from their website were fetched 2026-09-22.

What we found

Residents consistently praise maintenance speed and staff like Fernando and Billy, who resolve issues within hours. The location near Frisco's Ballpark attracts many, though stadium noise during baseball season is a major factor that divides opinions. Office hospitality varies, with some staff showing care and others seeming dismissive. Recent updates suggest management is addressing customer service gaps.

The complex offers modern finishes and strong community amenities. However, a handful of reviewers report serious infrastructure problems: elevator failures, widespread fruit fly issues, and recurrent ceiling leaks. These incidents are not widespread complaints, but they suggest maintenance gaps beyond responsive technicians.

Praised for
  • fast maintenance response
  • friendly and knowledgeable staff (Fernando, Billy, Sarany)
  • high-quality modern interiors
  • convenient location near shops and restaurants
  • community events and resident appreciation
Watch-outs
  • noise from stadium events and fireworks
  • inconsistent office staff attitudes toward residents
  • elevator outages and building infrastructure issues
  • pest infestation (fruit flies)
  • water leaks in common areas
responsive-managementfriendly-staffwell-maintainednoisy-neighborsgood-amenitiesoutdated-units
Best for: Young professionals and sports fans who prioritize quick service and don't mind game-night noise.
Think twice if: Units facing the stadium experience heavy noise April through September; some structural issues reported; office staff courtesy inconsistent.

What's working here

  • same-day or next-day maintenance response
  • named technicians with strong reputations (Fernando, Billy)
  • modern luxury interiors and design
  • sports district location near dining and entertainment

Read this before you tour

  • Fernando and Billy are regularly named for fast, polite maintenance repairs
  • same-day maintenance response documented multiple times
  • Sarany singled out for exceptional leasing hospitality
  • LEED Gold certified building with Energy Star appliances
  • building-wide fruit fly infestation reported
  • elevator outages documented in past 6 months

What residents say

Luxury High-Rise Living
Modern finishes praised; infrastructure issues (elevator, leaks, pests) noted by minority.
Corporate & Furnished Housing
Co-working lounge and professional amenities support remote work, though review evidence is limited.
Pet-Friendly Communities
Paw wash facility available; no review complaints about pet policies or amenities.

Side by side with nearby options

  • Rated 4.1 against a 4.07 average across the 71 corporate & furnished housing businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

Why this score

How We Rank
Star rating 40
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
199
4
53
3
15
2
6
1
45

Contact the property

Address
7755 John Q Hammons Dr, Frisco, TX 75034
Open in Google Maps

Last verified 2026-09-22

When the office is open

Monday
10:00-13:00, 14:00-18:00
Tuesday
10:00-13:00, 14:00-18:00
Wednesday
10:00-13:00, 14:00-18:00
Thursday
10:00-13:00, 14:00-18:00
Friday
10:00-13:00, 14:00-18:00
Saturday
10:00-13:00, 14:00-18:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Luxury apartment rentalsCo-working loungePodcast studio24-hour fitness centerResort-style poolSkyboxBike storagePaw wash
Published prices
Studio apartment
Starting at $1,322.50 Total Monthly Price (Base Rent $1,320)
1 Bedroom apartment
Starting at $1,442.50 Total Monthly Price (Base Rent $1,440)
2 Bedroom apartment
Starting at $2,116.50 Total Monthly Price (Base Rent $2,114)

Credentials claimed:LEED Gold certification, ENERGY STAR Appliances, Breatheasy Smoke-Free Community

As published by the business on its own website; not independently verified.

Questions we get asked

Do I get same-day maintenance?
Many residents report same-day or next-day response. One reviewer's sink issue was resolved in 10 minutes; another's leak within 24 hours.
Will I hear the stadium if I live here?
Units facing the ballpark experience loudspeaker and music until 10:30 PM on game nights, plus fireworks. Staff alert prospects to noise during tours; west-facing units are loudest April through September.
What lease prices do studios start at?
Their website lists studios from $1,322.50 total monthly price (base rent $1,320); 1-bedrooms from $1,442.50; 2-bedrooms from $2,116.50.

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Staff at Origin stand out for follow-up and personal attention. Bria, Abygail, Jazmine, and others repeatedly went beyond typical leasing to show multiple floor plans, answer questions promptly, and check in after tours. Reviewers described the property as clean, quiet, modern, and well-maintained with strong amenities. A handful of residents raised concerns: one tenant disputes utility charges they believe violate Frisco regulations, and another found move-out fees excessive and poorly explained. Most praise centers on community feel, grounds upkeep, and the responsiveness of named staff members throughout the leasing and residency experience.

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Long-term residents consistently praise the maintenance crew for speed and thoroughness, and staff like Skylar, Hedson, and Samir earn specific mentions for going beyond standard service. The main frustration is lease renewal terms: yearly increases and the one-year minimum feel steep to some, though the apartments themselves and overall living experience win strong loyalty.

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Cool Springs at Frisco Bridges
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Long-term residents report a property with sharp inconsistencies: some staff handle urgent repair requests and move-in preparation with real professionalism, but systemic issues plague common areas. Hallways stay dirty for weeks, gym equipment sits broken, and water intrusion recurs despite repeated reporting. Security feels inadequate, with break-ins and package theft documented. Management communication is a flashpoint. Multiple residents say calls and emails go unanswered, issues submitted via email languish, and staff responses read dismissive. Move-out charges surprise residents, and transfer requests are treated as full new leases with full new fees. The contrast between capable individual staff members and an unresponsive management structure shows most clearly in repeat residents who stuck around despite frustration.

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Last updated 2026-09-22