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Arista McKinney

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 53 Google reviews · How we rank ›

4.7(53) 72 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Arista McKinney
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews
53
Ranking
#15 in Student Housing
Best for
Families moving to the area who value a welcoming leasing team and community feel.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Staff like Daniel and Levi earn consistent praise for guiding families through leasing and move-in with care; grounds and homes feel fresh and well kept when working. Yet recent reviews flag a pattern: HVAC units malfunction, maintenance drags on repairs, and the team resists emergency solutions like temporary cooling or hotel stays during Texas heat, leaving families frustrated despite paying premium rent.

Praised for
  • responsive leasing staff
  • well-maintained grounds and homes
  • family-friendly community feel
  • quick maintenance responses when working
  • smooth move-in process
Watch-outs
  • HVAC systems failing or poorly installed
  • slow or unresponsive maintenance on urgent issues
  • poor initial move-in cleanliness
  • lack of emergency protocols and accommodations
responsive-managementwell-maintainedfriendly-staffgreat-locationslow-repairsoverpriced-rent
Best for: Families moving to the area who value a welcoming leasing team and community feel.
Think twice if: HVAC troubles and slow emergency maintenance response times concern you, especially if you have young children or heat-sensitive family members.

What's working here

  • Strong leasing and move-in experience
  • Townhome layouts with garages and yards
  • Pet park and family amenities
  • Staff names are memorable and praised

Read this before you tour

  • Daniel and Levi handle leasing and office operations with high praise across multiple reviews
  • Joshua identified as dedicated maintenance worker; also separately named Josh with conflicting feedback on professionalism
  • Pet park and playscape amenities present
  • Two recent reviews (2 weeks, 16 hours ago) document weeks-long HVAC failures and maintenance no-shows
  • One move-in review cited black crusty spots and construction dust not properly cleaned before occupancy

What residents say

Townhome & Garden-Style Communities
Homes praised for cleanliness and quality, but some move-ins arrived dirty; HVAC and cooling issues reported.
Pet-Friendly Communities
Pet park available and appreciated; no complaints about pet policies in reviews.
Corporate & Furnished Housing
Appliances included; no specific corporate housing feedback in reviews.

Side by side with nearby options

  • Rated 4.7 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 25% of the businesses in this directory.

Why this score

How We Rank
Star rating 66
Review volume 75
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

The numbers behind the score

5
48
4
0
3
0
2
2
1
3

Contact the property

Address
3901 James Pitts Dr Unit 1302, McKinney, TX 75071

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Townhomes for rentSingle family homes for rentTwo-car garagePrivate entryResort-style poolPet parkPlayscapeLawn maintenance

As published by the business on its own website; not independently verified.

Questions we get asked

Do you allow pets?
Yes; the community has a dedicated pet park.
What's included with a townhome rental?
Their website lists appliances, two-car garage, private entry, lawn maintenance, and resort-style pool access.
How fast do maintenance requests get handled?
Multiple reviews praise quick turnaround, but two recent reviews report weeks-long delays on HVAC repairs and missed appointment dates.

Similar apartment complexes nearby

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Collin Square Apartments

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Collin Square draws repeat praise for leasing staff warmth and spacious layouts, with some tenants experiencing quick fixes during crises. However, persistent complaints about roach infestations, months-long repair backlogs, stolen packages, and unsanitary common areas (hallways, dog park) paint a troubling picture of maintenance neglect that reviewers say contradicts the premium rent charged.

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Ascend at McKinney North
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Ascend at McKinney North

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Carmen and the leasing team earn consistent praise for turning the rental process into a low-stress experience. Reviewers highlight the property's modern finishes, clean amenities, and feeling of safety alongside genuinely friendly staff who remember names and follow through on promises. Beyond the team, the community itself impresses: a well-kept grounds, fitness studio, resort-style pool, dog park, and walkable location draw repeat endorsement. Those relocating from out of state or working professionals seem to value the speed and clarity of the whole process.

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Mill Stream Apartment Homes
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Meghan and Amari deliver standout leasing and support for those who connect with them, going beyond typical duties during approvals and maintenance emergencies. The property itself is brand-new with strong amenities, but the approval pipeline stalls for weeks without updates, phone lines often go unanswered, and management handles resident disputes unevenly without investigating both sides. Renters praise rapid electrical repairs and responsive staff when you reach them directly. However, pest issues lingered in units at move-in, noise complaint handling favors complainants over the accused, and staff morale seems strained. The experience depends heavily on which team member you encounter.

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Last updated 2026-08-22