Yes, Collin Square is pet-friendly. The website lists pet amenities including a dog park and wash station. However, reviews note the dog park has cleanliness issues and the wash station was non-functional for months.

What is the application and move-in cost?

Application fee is $75.00, mandatory administrative fee is $200.00. Recurring monthly fees include amenity ($25), pest control ($7), and trash ($30), plus optional parking ($75-$225/mo depending on type).

How responsive is maintenance to repair requests?

Response times vary widely. Urgent AC issues received same-day attention in one case; however, appliance repairs have taken 2+ weeks, and some requests are deleted without completion.

Collin Square Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 75 Google reviews · How we rank ›

4.3(75) 69 composite score See reviews on Google ✓ Google-verified Publishes prices

Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly

Location: McKinney
Services: Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews: 75
Ranking: #23 in Student Housing
Best for: Pet owners and renters wanting spacious units with modern finishes and approachable staff.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Collin Square draws repeat praise for leasing staff warmth and spacious layouts, with some tenants experiencing quick fixes during crises. However, persistent complaints about roach infestations, months-long repair backlogs, stolen packages, and unsanitary common areas (hallways, dog park) paint a troubling picture of maintenance neglect that reviewers say contradicts the premium rent charged.

Praised for

friendly leasing staff (Aaron, Kimberly, Chi, Mia)
spacious floor plans
responsive to urgent repairs when prioritized
thoughtful amenities (fitness center, pool, pet area)

Watch-outs

slow repair turnaround times
pest control issues (roaches, ongoing infestations)
package theft and loss via Fetch service
maintenance accountability gaps and deleted work orders

friendly-staffslow-repairspest-issuespackage-theftpoor-maintenance

Best for: Pet owners and renters wanting spacious units with modern finishes and approachable staff.

Think twice if: Maintenance responsiveness is inconsistent; pest issues and package theft are real hazards despite premium pricing.

What's working here

spacious layouts with high-end finishes
knowledgeable, attentive leasing consultants
24-hour fitness center and pool
pet-friendly community

Read this before you tour

Leasing staff Aaron, Kimberly, Chi, and Mia consistently praised for professionalism and tour quality
Fetch package service reports frequent loss and theft
Dog wash station broken for 8 months before repair
AC emergency response included loaner unit provided to tenant
Repair requests sometimes deleted without work being completed
Roach infestations required repeated exterminator visits from one tenant over 8-month span

What residents say

Pet-Friendly Communities: Large dog-friendly floor plans praised; dog park and wash station broken long-term, poor upkeep.
Luxury High-Rise Living: Modern finishes (granite, stainless appliances, hardwood) draw positive comment; maintenance lapses undermine premium positioning.
Corporate & Furnished Housing: No review evidence.

Side by side with nearby options

Rated 4.3 against a 4.06 average across the 49 student housing businesses listed here.
Has more Google reviews than 35% of the businesses in this directory.

Why this score

How We Rank

Star rating 49

Review volume 82

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

The numbers behind the score

Contact the property

Phone: +1945-325-3622
Website: https://www.collinsquareapts.com/?utm_source=gmb&utm_medium=organic
Address: 3751 N Central Expy #1201, McKinney, TX 75071
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: 13:00-17:00

As listed on Google.

In their own words

Services listed

1 Bedroom Apartments2 Bedroom Apartments3 Bedroom ApartmentsStainless Steel AppliancesGranite CountertopsHard Wood FloorsWasher and DryerWalk-In Closets

Published prices

E1 - 1 Bed 1 Bath 574 SF: $1110.00/mo
A2 - 1 Bed 1 Bath 747 SF: $1146.00/mo
B1 - 2 Bed 2 Bath 1028 SF: $1461.00/mo
C1 - 3 Bed 2 Bath 1373 SF: $2061.00/mo
Application Fee: $75.00
Mandatory Administrative Fee: $200.00

As published by the business on its own website; not independently verified.

Questions we get asked

Do you allow pets?: Yes, Collin Square is pet-friendly. The website lists pet amenities including a dog park and wash station. However, reviews note the dog park has cleanliness issues and the wash station was non-functional for months.
What is the application and move-in cost?: Application fee is $75.00, mandatory administrative fee is $200.00. Recurring monthly fees include amenity ($25), pest control ($7), and trash ($30), plus optional parking ($75-$225/mo depending on type).
How responsive is maintenance to repair requests?: Response times vary widely. Urgent AC issues received same-day attention in one case; however, appliance repairs have taken 2+ weeks, and some requests are deleted without completion.

Similar apartment complexes nearby

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Carmen and the leasing team earn consistent praise for turning the rental process into a low-stress experience. Reviewers highlight the property's modern finishes, clean amenities, and feeling of safety alongside genuinely friendly staff who remember names and follow through on promises. Beyond the team, the community itself impresses: a well-kept grounds, fitness studio, resort-style pool, dog park, and walkable location draw repeat endorsement. Those relocating from out of state or working professionals seem to value the speed and clarity of the whole process.

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Staff like Daniel and Levi earn consistent praise for guiding families through leasing and move-in with care; grounds and homes feel fresh and well kept when working. Yet recent reviews flag a pattern: HVAC units malfunction, maintenance drags on repairs, and the team resists emergency solutions like temporary cooling or hotel stays during Texas heat, leaving families frustrated despite paying premium rent.

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Meghan and Amari deliver standout leasing and support for those who connect with them, going beyond typical duties during approvals and maintenance emergencies. The property itself is brand-new with strong amenities, but the approval pipeline stalls for weeks without updates, phone lines often go unanswered, and management handles resident disputes unevenly without investigating both sides. Renters praise rapid electrical repairs and responsive staff when you reach them directly. However, pest issues lingered in units at move-in, noise complaint handling favors complainants over the accused, and staff morale seems strained. The experience depends heavily on which team member you encounter.

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Collin Square Apartments

What we found

What's working here

Read this before you tour

What residents say

Side by side with nearby options

Why this score

The numbers behind the score

Contact the property

When the office is open

In their own words

Questions we get asked

Similar apartment complexes nearby

Ascend at McKinney North

Arista McKinney

Mill Stream Apartment Homes

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