
The Jade at Frisco
Many residents and recent visitors praise the office staff for being genuinely helpful and responsive, with maintenance requests handled promptly. The leasing office team, including Melissa and Fernanda, earn frequent mention for going above and beyond. However, a troubling thread of recent complaints describes widespread pest infestations, neglected grounds (uncut grass, debris left after mowing), broken gates, and pool and shared facilities in poor condition. One long-time resident reports the property has declined noticeably since first opening in 2022.

