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The Jade at Frisco

Updated 2026-09-22 · 1,796 reviewed · 193 listed · Scored from 320 Google reviews · How we rank ›

4.4(320) 79 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury High-Rise LivingPet-Friendly Communities
The Jade at Frisco
Location
Frisco
Services
Student Housing, Luxury High-Rise Living, Pet-Friendly Communities
Reviews
320
Ranking
#1 in Student Housing
Best for
Young professionals and students seeking luxury finishes, responsive management, and pet-friendly amenities in Frisco.

Google Business Profile is the source for the business data shown here, last checked 2026-09-22. Details taken from their website were fetched 2026-08-22.

What we found

Staff at the leasing office earn consistent praise for being professional, friendly, and fast to resolve resident questions. Apartments and common areas are typically well-kept, with maintenance requests handled promptly. One recent tour revealed significant concerns: roaches spotted in a unit, uncut grass, yard clutter, and an overall decline from the community's earlier condition. Another reviewer noted mice and gate security lapses. These quality dips appear sporadic rather than universal, but they contradict the otherwise positive resident experience.

Praised for
  • friendly and responsive office staff
  • well-maintained apartments and grounds
  • quick maintenance turnaround
  • welcoming community atmosphere
Watch-outs
  • maintenance and cleanliness inconsistency over time
  • pest issues reported
  • security concerns with gates
responsive-managementwell-maintainedclean-groundspest-issuesfriendly-staffgood-amenities
Best for: Young professionals and students seeking luxury finishes, responsive management, and pet-friendly amenities in Frisco.
Think twice if: Pest control and grounds maintenance appear inconsistent; tour the unit carefully and ask directly about recent pest treatments.

What's working here

  • highly responsive leasing and maintenance staff
  • well-maintained units and amenities
  • gated community with resort-style pool and pet park

Read this before you tour

  • Named staff praised: Melissa, Fernanda (office/leasing)
  • Maintenance requests reported as consistently responsive and prompt
  • One recent tour (August 2026) reported roaches and grounds deterioration compared to 2022 opening
  • Another reviewer reported mice and gate security issues

What residents say

Student Housing
Staff professionalism and responsiveness make this attractive for student renters seeking reliable management.
Luxury High-Rise Living
Modern finishes and amenities appeal, though recent maintenance lapses undercut luxury positioning.
Pet-Friendly Communities
Pet park offered, but no resident feedback on pet policies or pet-friendly living quality.

Side by side with nearby options

  • Rated 4.4 against a 4.05 average across the 53 student housing businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

Why this score

How We Rank
Star rating 58
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

The numbers behind the score

5
262
4
12
3
4
2
4
1
38

Contact the property

Address
16220 Phoebe Rd, Frisco, TX 75035

Last verified 2026-09-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsgourmet kitchenswasher/dryer in unitresort-inspired poolpet parkyoga studio

As published by the business on its own website; not independently verified.

Questions we get asked

Is maintenance responsive if something breaks?
Yes. Multiple residents report maintenance requests are handled promptly; one noted turnaround is consistently quick.
Do units come with washer/dryer in unit?
Their website lists washer/dryer in unit as a service; specific availability by unit type is not detailed in reviews.
What amenities are included?
The business lists resort pool, pet park, yoga studio, Technogym fitness equipment, Echelon Smart bikes, clubroom, and game room.

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Last updated 2026-09-22