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Birch Apartment Homes

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 502 Google reviews · How we rank ›

3.6(502) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Communities
Birch Apartment Homes
Location
Dallas
Service
Pet-Friendly Communities
Reviews
502
Best for
Renters who mainly want a pool and dog park and can tolerate slow repairs

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

Leasing staff, especially Juan, get consistent praise for patience and clear answers. Many long-term residents describe the opposite experience with repairs. Maintenance requests often sit for weeks, and several reviewers report roaches and broken AC.

Recent shift: Several recent reviews describe worsening conditions after management changes.

Praised for
  • Friendly leasing staff
  • Helpful with move-in questions
  • Pool and amenities listed
  • Quick, easy leasing process
Watch-outs
  • Slow or ignored maintenance requests
  • Pest problems, including cockroaches
  • Air conditioning and hot water failures
  • Pool closed or dirty
  • Unexpected fees and charges
friendly-staffpoor-maintenanceslow-repairspest-issuespoor-communicationhidden-feespoor-maintenancegood-amenities
Best for: Renters who mainly want a pool and dog park and can tolerate slow repairs
Think twice if: Maintenance requests are often slow, and several reviewers report roaches, broken AC, and unexpected fees.

What's working here

  • Pet-friendly with an on-site dog park
  • Pool, cabanas, and fire pit listed
  • Staff praised for helpfulness at leasing

Read this before you tour

  • Reviewers name Juan and Briana, and Estefani, as helpful staff
  • Website lists a dog park for pet owners
  • Website advertises one month free plus waived upfront fees
  • Accessible entrance and parking per Google attributes

What residents say

Pet-Friendly Communities
Website lists a dog park; reviews do not discuss pet policies or pet care.

Side by side with nearby options

  • Rated 3.6 against a 4.11 average across the 157 pet-friendly communities businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What keeps coming up

helpful staffnew managementpoolpest controlapartment tourbeautiful apartmentswelcoming staffeasy processquiet placerental assistance

Why this score

How We Rank
Star rating 8
Review volume 100
Review recency 100
Review sentiment 34
Profile completeness 100
Verification 30

The numbers behind the score

5
287
4
34
3
20
2
20
1
141

Contact the property

Address
12610 Jupiter Rd, Dallas, TX 75238
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartmentswasher and dryer hookupsstainless steel appliancesfireplaceswimming poolfitness centerdog park
Published prices
Move-in special
one month free plus waived upfront fees

As published by the business on its own website; not independently verified.

Enquire about Birch Apartment Homes

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Questions we get asked

Does Birch Apartment Homes have a dog park?
Their website lists a dog park among its amenities.
Is there a move-in special?
Their website states one month free plus waived upfront fees.

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Last updated 2026-10-22