Capitol at Stonebriar
Leasing staff like Darius, Joseidy, and Whitney earn consistent five-star praise for warmth and professionalism. However, recent management changes have upended the community. Residents report mold growth since mid-2025 causing documented health issues, broken EV chargers and doors inactive for years, fire alarms going off repeatedly without notice, and multiple maintenance requests closed without work completed. Security failures are widespread: garage gates remain open, exterior doors do not lock properly, and package theft and car break-ins are routine. The business sends collections notices for amounts already paid, changed renters insurance and internet to mandatory fixed fees ($18 and $60 monthly), and staff remain difficult to reach for weeks. Specific failures mount across systems: the main elevator was down over a month after resident damage, the business center printer has been broken for a month labeled "temporary," one maintenance technician serves the entire complex, and water damage from poor door sealing floods entryways during cleaning. Residents describe the property as no longer luxury and not worth the rent. A small cohort report positive leasing experiences, but long-term tenants document a steep decline over the past year to eighteen months.
