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Deep Ellum Lofts

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 153 Google reviews · How we rank ›

3.9(153) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Budget-FriendlyPet-Friendly Communities
Deep Ellum Lofts
Location
Deep Ellum, Dallas
Services
Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
153
Best for
Renters who want loft layouts and can tolerate building access issues

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-08-22.

What we found

Deep Ellum Lofts earns praise for its leasing agents and unique industrial lofts, with a 3.9 rating across 153 Google reviews. Serious complaints cover pests, mold, a repeatedly failing freight elevator, and disputed move-out fees, so weigh those before signing.

Praised for
  • Helpful leasing agents
  • Quick maintenance at times
  • Unique loft floor plans
  • Friendly staff
Watch-outs
  • Pest problems at move-in
  • Elevator outages
  • App-only building entry
  • Mold and slow responses to repairs
  • Move-out fee disputes
friendly-staffgreat-locationresponsive-managementpest-issuesslow-repairspoor-communicationhidden-feespoor-maintenance
Best for: Renters who want loft layouts and can tolerate building access issues
Think twice if: Several reviewers report pests, mold, repeated elevator outages, and slow or dismissive management responses. Recent move-out fee complaints also appear.

What's working here

  • Industrial loft floor plans
  • Private dog park per website
  • Helpful leasing staff
  • Pool, gym, and roof patios per website

Read this before you tour

  • Reviewers name leasing agents Morgan Reeves, Daniel, and Darielle for helpful tours
  • Freight elevator outages reported across several months
  • Building entry relies on a phone app, which reviewers say is hard when phones die
  • Website lists a $300 gift card, waived admin fee, and half off deposit as a move-in promotion

What residents say

Pet-Friendly Communities
Website lists a private dog park; no reviews discuss it.
Affordable & Budget-Friendly
Move-in promotion listed on website; reviewers mention rent costs and fees with mixed feelings.

Side by side with nearby options

  • Rated 3.9 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What keeps coming up

maintenance teamleasing agentshistoric buildingloftsfriendly staffmaintenance response timemoving processhigh ceilingsfast maintenancefriendly residents

Why this score

How We Rank
Star rating 28
Review volume 95
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
95
4
18
3
6
2
3
1
31

Contact the property

Address
3401 Commerce St, Dallas, TX 75226
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
08:30-18:00
Tuesday
08:30-18:00
Wednesday
08:30-18:00
Thursday
08:30-18:00
Friday
08:30-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Loft apartmentsPool accessGymRoof patiosPrivate dog park
Published prices
Move-in promotion
$300 gift card, waived admin fee, and 1/2 off deposit

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Deep Ellum Lofts

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Questions we get asked

Does Deep Ellum Lofts have a dog park?
Their website lists a private dog park. Reviews do not discuss it.
What move-in deals does the business offer?
Their website lists a $300 gift card, a waived admin fee, and half off the deposit as a move-in promotion.

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Futura Lofts

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Futura Lofts draws strong praise for its staff responsiveness and industrial loft design, with many residents valuing the rooftop amenities, secure parking, and walkable Deep Ellum location. However, sustained complaints about construction noise, unresponsive management to safety issues, and energy bills reaching $300-$500 monthly (especially corner units) temper enthusiasm. Rent increases averaging $100-$200 yearly and recurring maintenance gaps create friction for longer-term residents.

Affordable & Budget-FriendlyPet-Friendly Communities
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The Willow

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Early reviews praise friendly leasing staff, the pool, and the rooftop. Several recent reviews are harsh, though. Residents report dirty carpets, odors, broken gym equipment, and charges posted late. Maintenance gets consistent praise.

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Ambrose

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Reviews split sharply. Five-star reviewers praise the leasing office, especially named staff who helped with move-in and transfers. Many one and two-star reviewers describe filth, dog waste, short-term rentals, and broken elevators, often after a management change.

Pet-Friendly Communities

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Last updated 2026-10-22