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Deep Ellum Lofts

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 153 Google reviews · How we rank ›

3.9(153) 57 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
Deep Ellum Lofts
Location
Deep Ellum, Dallas
Service
Luxury High-Rise Living
Reviews
153
Best for
Urban professionals and creative workers seeking historic loft living in walkable Dallas.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.

What we found

Deep Ellum Lofts draws strong approval for responsive maintenance and welcoming staff, though detail is limited. The historic high-ceilinged spaces appeal to residents seeking character in a walkable downtown location.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly staff
  • fast maintenance response
  • historic character with modern amenities
  • leasing process efficiency
responsive-managementfriendly-staffgreat-location
Best for: Urban professionals and creative workers seeking historic loft living in walkable Dallas.
Think twice if: 22% of reviews rate one or two stars; individual pain points are unclear from available data.

What's working here

  • Historic building character
  • High ceilings
  • Fast maintenance response
  • Walkable Deep Ellum location

Read this before you tour

  • Private dog park on-site
  • Roof patios available
  • Move-in promotion: $300 gift card, waived admin fee, 1/2 off deposit
  • Wheelchair-accessible entrance and parking

What residents say

Luxury High-Rise Living
High ceilings and historic character praised; fast maintenance response valued by residents.

Side by side with nearby options

  • Rated 3.9 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

What keeps coming up

maintenance teamleasing agentshistoric buildingloftsmaintenance response timefriendly staffmoving processhigh ceilingsquick followupfast maintenance

Why this score

How We Rank
Star rating 28
Review volume 95
Review recency 0
Review sentiment 65
Profile completeness 100
Verification 30

The numbers behind the score

5
95
4
18
3
6
2
3
1
31

Contact the property

Address
3401 Commerce St, Dallas, TX 75226
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkingrequires_appointmentshas_parking_lot_paid

Last verified 2026-08-22

When the office is open

Monday
08:30-18:00
Tuesday
08:30-18:00
Wednesday
08:30-18:00
Thursday
08:30-18:00
Friday
08:30-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Loft apartmentsPool accessGymRoof patiosPrivate dog park
Published prices
Move-in promotion
$300 gift card, waived admin fee, and 1/2 off deposit

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Questions we get asked

What amenities are included?
Pool, gym, roof patios, and private dog park on-site.
What move-in deals does Deep Ellum Lofts offer?
$300 gift card, waived admin fee, and half off deposit (per their website).
Is the building wheelchair accessible?
Yes, wheelchair-accessible entrance and parking are available.

Similar apartment complexes nearby

Futura Lofts
59

Futura Lofts

3.7(35)✓ Google-verifiedPublishes prices

Futura Lofts draws strong praise for its staff responsiveness and industrial loft design, with many residents valuing the rooftop amenities, secure parking, and walkable Deep Ellum location. However, sustained complaints about construction noise, unresponsive management to safety issues, and energy bills reaching $300-$500 monthly (especially corner units) temper enthusiasm. Rent increases averaging $100-$200 yearly and recurring maintenance gaps create friction for longer-term residents.

Luxury High-Rise Living
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The Willow
73

The Willow

4.4(157)✓ Google-verifiedPublishes prices

Half the reviews celebrate the move-in experience, modern layout, and rooftop amenities, with newer tenants praising the attentive leasing staff and maintenance response. Longer-term residents report a sharp decline since opening: filthy gym carpets, broken fitness equipment sitting idle for months, roach problems on the rooftop, management turnover creating inconsistent service, and unclear monthly billing that leaves residents unable to budget ahead of time. The maintenance crew remains reliable, but office operations and property upkeep now fall short of the luxury positioning.

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Ambrose
72

Ambrose

4.0(274)✓ Google-verified

Staff members Neveah and Yadira stand out consistently for going beyond typical leasing help, walking residents through moves, renewal issues, and day-to-day needs with genuine warmth. Residents praise quick work-order turnarounds, a solid amenity package (pool, gym, pickleball, workspaces), and Deep Ellum's walkable entertainment. Recent reviews flag elevator trouble and concerns that property quality dipped after earlier management changes, though most residents still rate the experience highly. The building attracts long-term renters, including retirees, who value the quiet-for-a-downtown setting and staff attention. Pricing tensions exist-some feel it costs too much given the area's challenges (homeless activity near the DART station, Airbnb turnover). Maintenance typically responds within 24 hours, but recent elevator and garage issues suggest infrastructure strain.

Luxury High-Rise Living
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Last updated 2026-08-22