Does Estancia have a dog park?

Yes, the community includes a dog park among its amenities.

What is the main complaint about the complex?

Residents most frequently report pest and wildlife issues, including snakes, roaches, and rats on the grounds.

Are there staff members known for good service?

Multiple reviews name Carley and Katie from the leasing office as particularly helpful and friendly.

Estancia at Ridgeview Ranch

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 321 Google reviews · How we rank ›

3.6(321) 62 composite score See reviews on Google ✓ Google-verified

Pet-Friendly Communities

Location: Estancia At Ridgeview Ranch, Plano
Service: Pet-Friendly Communities
Reviews: 321
Ranking: #62 in Pet-Friendly Communities
Best for: Pet owners seeking central Plano location with ample amenities and responsive staff

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Estancia at Ridgeview Ranch draws loyal residents for its Plano location, pools, courts, and staff like Carley and Katie who solve problems quickly. However, persistent pest complaints (snakes, roaches, rats), thin walls letting noise through, and frustration with management responsiveness and leasing delays undercut the experience for many.

Recent shift: Sentiment has remained divided; early 2024 reviews mix praise for staff and location with persistent pest and noise complaints seen throughout the review history.

Praised for

friendly and responsive staff
convenient location
good amenities
timely maintenance
well-maintained grounds

Watch-outs

pest and wildlife issues
noise between units
management inconsistency
high rent after recent increases
poor lease application process

friendly-staffwell-maintainedpest-issuesnoisy-neighborsslow-repairsgood-amenities

Best for: Pet owners seeking central Plano location with ample amenities and responsive staff

Think twice if: Pest control is important to you; reviews consistently mention snakes and roaches, and management responsiveness varies

What's working here

strong staff (Carley, Katie praised by name)
central Plano location near shopping and highways
multiple recreation amenities

Read this before you tour

Carley and Katie named as standout leasing staff
Dog park available
Pest complaints include snakes, rats, roaches
Maintenance generally timely but inconsistency noted
Noise issues reported between upper and lower units

What residents say

Pet-Friendly Communities: Dog park available but pest issues (snakes, roaches, rats) raise safety concerns for pet owners and families

Side by side with nearby options

Rated 3.6 against a 4.11 average across the 108 pet-friendly communities businesses listed here.
Has more Google reviews than 84% of the businesses in this directory.

Why this score

How We Rank

Star rating 9

Review volume 100

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

The numbers behind the score

162

Contact the property

Phone: +1972-702-7995
Website: https://www.rentanapt.com/apartments/tx/plano/estancia-at-ridgeview-ranch
Address: 10200 Independence Pkwy, Plano, TX 75025
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-17:00
Sunday: 12:00-17:00

As listed on Google.

In their own words

Services listed

One-bedroom apartment rentalsTwo-bedroom apartment rentalsThree-bedroom apartment rentalsSwimming pool24-hour fitness centerIndoor basketball courtIndoor racquetball courtPickleball court

As published by the business on its own website; not independently verified.

Questions we get asked

Does Estancia have a dog park?: Yes, the community includes a dog park among its amenities.
What is the main complaint about the complex?: Residents most frequently report pest and wildlife issues, including snakes, roaches, and rats on the grounds.
Are there staff members known for good service?: Multiple reviews name Carley and Katie from the leasing office as particularly helpful and friendly.

Similar apartment complexes nearby

The Ranch at Ridgeview

3.9(268)✓ Google-verified

Five-star reviewers describe a quiet, well-maintained haven with quick maintenance response and genuine staff who organize community events. The neighborhood feels safe, parking is easy, and proximity to schools, shopping, and the tollway matters. Long-term residents praise soundproofing and green spaces. But communication breakdowns dominate the other half: new applicants report calls and emails going unanswered for weeks, billing confusion, and lost applications after paying $176 in fees. Current residents say response times to maintenance have slowed, gym restroom access was locked outside office hours without warning, and management has not added family-friendly outdoor space despite years of requests.

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Arise Craig Ranch Apartments

4.5(451)✓ Google-verified

Life at Arise Craig Ranch centers on staff that consistently go the extra mile. Maintenance supervisor Valentin Amaya earns frequent praise for quick repairs and genuine care, while leasing team members including Fernanda, Jacqueline, and Angelica make the tour and move-in process welcoming. Apartments stay clean, pools are maintained daily, and most requests get resolved within hours. Two serious caveats emerge from longer-term residents: persistent clicking pipe noises that management calls "normal" but disrupt sleep and social comfort, and renewal practices where similar units rent cheaper to new tenants while existing residents face $500 transfer fees and no discount parity. The community appeals most to new movers and families drawn by the location, amenities (saltwater pool, dog park, fitness center), and staff warmth. Renewing residents encounter a jarring shift in tone and pricing leverage, which shapes the overall experience from "hassle-free" to something closer to "trapped."

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Cyan Craig Ranch Apartments

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Staff stand out for responsiveness and kindness; management, leasing, and maintenance teams routinely get named praise for handling move-ins, maintenance calls, and resident requests. Amenities like the pool and gym are cleaned daily, and the Craig Ranch location offers walkable access to shops and restaurants. Noise from neighbors remains the main friction point, though staff acknowledge the limits of enforcement in apartment living.

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Estancia at Ridgeview Ranch

What we found

What's working here

Read this before you tour

What residents say

Side by side with nearby options

Why this score

The numbers behind the score

Contact the property

When the office is open

In their own words

Questions we get asked

Similar apartment complexes nearby

The Ranch at Ridgeview

Arise Craig Ranch Apartments

Cyan Craig Ranch Apartments

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