Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-08-22.
Reviewers who write about Greenhaven mostly describe a smooth move-in and quick help from the leasing team. Many say maintenance requests get handled fast. Residents also value the quiet grounds and tidy common areas.
Michelle and Amanda come up again and again by name, often for patience and follow-up. Residents mention resident events, including a UFC Dallas ticket giveaway. One reviewer found the leasing tone condescending, and that is the main caveat in the feedback.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers who toured the McKinney property praise the leasing team, especially Annika, Bridget, and Jackie. Guests call the grounds beautiful and say the amenities impress them. One reviewer notes that a new community takes some patience during move-in. Reviews are short and mostly from prospective renters.
Strong staff loyalty keeps some residents engaged despite chronic property upkeep failures. Fernando, Lauren, and Carlos earn repeated praise for availability and going beyond standard support, yet the property battles persistent roach and rat problems, AC breakdowns, and incomplete repairs that frustrate longer-term residents. Five-star reviews often credit named individuals rather than the complex itself. One-and-two-star reviews center on maintenance lapses discovered at move-in, management's refusal to use interpreters, billing mismatches, and management disposing of tenant belongings without notice or warning. The 47% five-star and 41% one-two-star split reflects a property split between those impressed by staff warmth and those burned by structural failures and administrative negligence.
Many reviewers praise the friendly leasing team, especially manager Juliana, and say routine maintenance orders get done quickly. Long-time residents say the community feels welcoming. Some describe a fresh turn for the better since new management arrived. Negative reviews point to elevator breakdowns in building 4, hot water and pipe trouble, and new fees such as parking registration. Residents also report management changes and a slow response to an after-hours emergency. Several reviews are from long-term residents who feel recent efforts are still a work in progress.
Last updated 2026-10-22