Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.
Staff members Michelle and Amanda consistently earn praise for making residents feel at home from day one, handling leasing quickly, and solving problems without delay. Reviewers prize the quiet, manicured grounds and well-kept units, plus organized resident events like UFC ticket giveaways that build community connection.
Maintenance responds promptly to requests. The location offers convenient access to shopping and roads. Some residents stayed multiple years and only left to buy homes, noting that moving day transitions were handled smoothly even during holiday weekends.
Last verified 2026-08-22
As listed on Google.
As published by the business on its own website; not independently verified.
Residents and tour-takers consistently praise Bridget and the leasing team for patience, professionalism, and making the process smooth. Amenities (pool, fitness center, pet spa), finishes, and McKinney location draw strong approval, though one reviewer questioned the rent-to-unit value at the stated price point.
Strong staff loyalty keeps some residents engaged despite chronic property upkeep failures. Fernando, Lauren, and Carlos earn repeated praise for availability and going beyond standard support, yet the property battles persistent roach and rat problems, AC breakdowns, and incomplete repairs that frustrate longer-term residents. Five-star reviews often credit named individuals rather than the complex itself. One-and-two-star reviews center on maintenance lapses discovered at move-in, management's refusal to use interpreters, billing mismatches, and management disposing of tenant belongings without notice or warning. The 47% five-star and 41% one-two-star split reflects a property split between those impressed by staff warmth and those burned by structural failures and administrative negligence.
Recent leadership changes under property manager Juliana have earned strong approval from residents and new prospects, with praise for quick maintenance response and warm staff interactions. Persistent complaints center on broken elevators that remain unfixed for weeks, emergency repairs ignored outside business hours, units smaller than marketed, utility failures, and rising fees residents view as opportunistic rather than quality-focused.
Last updated 2026-08-22