Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.
Strong staff loyalty keeps some residents engaged despite chronic property upkeep failures. Fernando, Lauren, and Carlos earn repeated praise for availability and going beyond standard support, yet the property battles persistent roach and rat problems, AC breakdowns, and incomplete repairs that frustrate longer-term residents.
Five-star reviews often credit named individuals rather than the complex itself. One-and-two-star reviews center on maintenance lapses discovered at move-in, management's refusal to use interpreters, billing mismatches, and management disposing of tenant belongings without notice or warning. The 47% five-star and 41% one-two-star split reflects a property split between those impressed by staff warmth and those burned by structural failures and administrative negligence.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers praise the leasing team, the quiet grounds, and quick help from some maintenance staff. Several residents also describe long AC repairs and little word back from the office. Long-time residents describe bigger problems. Pest issues, garage trash, hallway smells, and a front office that is often closed appear across the negative reviews.
Staff named across maintenance, leasing, and management consistently earn praise for professionalism and going extra miles on repairs, events, and daily needs. A serious billing and communication failure when a resident passed away stands out: a family was charged an extra month's rent with no guidance, then faced a three-month refund delay despite repeated contact attempts.
Reviewers consistently praise the property's striking European-inspired design and calming grounds, calling it beautiful and scenic. Staff member Bee Richard was noted for patient, helpful service, though one reviewer mentioned difficulty reaching the company online initially.
Last updated 2026-10-22