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Instrata at Legacy West

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 47 Google reviews · How we rank ›

4.7(47) 71 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingPet-Friendly Communities
Instrata at Legacy West
Location
Plano
Services
Luxury High-Rise Living, Pet-Friendly Communities
Reviews
47
Ranking
#82 in Luxury High-Rise Living
Best for
Renters who want luxury units and can accept some noise risk

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-10-22.

What we found

Most reviewers praise the staff, the units, and the Legacy West location. Several describe thin walls and noise from neighbors as a serious problem. Two negative reviews cite a missed deposit refund and a collections error, and one says the concierge desk was often closed.

Praised for
  • Friendly, helpful staff
  • Beautiful apartments and amenities
  • Convenient Legacy West location
  • Events and hangout spaces
Watch-outs
  • Thin walls and noisy neighbors
  • Concierge desk hours inconsistent
  • Trash rooms overflowing
  • Deposit and billing errors
friendly-staffgreat-locationgood-amenitieswell-maintainedthin-wallsnoisy-neighborspoor-communication
Best for: Renters who want luxury units and can accept some noise risk
Think twice if: You are noise-sensitive or work from home, since thin walls came up repeatedly in reviews.

What's working here

  • Pet spa and pet-friendly community (per website)
  • Resort-style pool and fitness center (per website)
  • Walkable Legacy West location
  • Staff praised by name in reviews

Read this before you tour

  • Reviewers name staff members Andres, Gina, and Areli for helpful service
  • Website lists a pet spa and private co-working areas (business claims)
  • Website lists GE Cafe appliances and quartz countertops (business claims)
  • One reviewer cites rent near $4k monthly for a first-floor 2BR (review)

What residents say

Pet-Friendly Communities
Website claims a pet-friendly community and pet spa; no review text discusses pets.

Side by side with nearby options

  • Rated 4.7 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

Why this score

How We Rank
Star rating 66
Review volume 73
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
40
4
3
3
1
2
1
1
2

Contact the property

Address
7850 Communications Pkwy, Plano, TX 75024
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-18:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One- and two-bedroom apartmentsConcierge serviceResort-inspired pool with towel serviceState-of-the-art fitness centerPrivate co-working areasResident lounge with entertainment kitchenPet-friendly community and pet spaExclusive social events

As published by the business on its own website; not independently verified.

Enquire about Instrata at Legacy West

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Questions we get asked

Is Instrata at Legacy West pet-friendly?
Their website says the community is pet-friendly and has a pet spa. Reviews do not mention pets.

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Last updated 2026-10-22