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Kinstead McKinney

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 205 Google reviews · How we rank ›

4.2(205) 71 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Kinstead McKinney
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews
205
Ranking
#19 in Student Housing
Best for
Residents seeking active community events and responsive maintenance, especially those with flexible work schedules who value being at home.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Kinstead McKinney divides sharply on management: residents praise the maintenance crew, front desk staff like Kelesa, Kaili, and Bry, and the packed event calendar for creating real community. Move-ins are typically fast and transparent. However, a change in property leadership has splintered experience. Newer reviews report staff turnover, slow responses to maintenance requests, aggressive interactions with the property manager, and frustration over guest parking charges and broken amenities left unfixed. Long-term residents who renewed their leases highlight safety and friendliness, yet recent 1-star complaints cite a shift from service-oriented to profit-driven culture under new ownership.

The core operations (maintenance, leasing coordination, clean units) remain solid when staffed consistently. The tension stems from management and policy changes that have eroded trust among some tenants, particularly the guest parking fee rollout and the conduct of the new property manager.

Praised for
  • responsive and professional front-desk and leasing staff
  • efficient maintenance with same-day repairs
  • safe, clean, well-maintained grounds
  • active event calendar and community
  • helpful and kind staff
Watch-outs
  • recent staff turnover and inconsistent service since new management
  • property manager reported as rude and aggressive
  • new guest parking fees seen as excessive
  • maintenance and question-response delays
  • broken gym equipment left unrepaired
friendly-staffwell-maintainedclean-groundsresponsive-managementslow-repairspoor-communicationhidden-feesnoisy-neighbors
Best for: Residents seeking active community events and responsive maintenance, especially those with flexible work schedules who value being at home.
Think twice if: You prioritize quick replies to tenant concerns or have frequent guests; recent reviews report slow maintenance response times and new guest parking fees.

What's working here

  • maintenance responds same-day to work orders
  • dedicated and professional leasing staff by name
  • events calendar with activities for all ages
  • safe, clean grounds and community feel

Read this before you tour

  • Maintenance staff respond same-day to work orders and communicate proactively about issues
  • Named staff praised for leasing and move-in: Kelesa, Kaili, Bry, Oscar, Tremelle, Jade, Shemeca
  • New property manager Precious Lindsay reported as rude and aggressive in dealings with tenants
  • Event calendar reportedly packed monthly with kids and adult activities
  • Guest parking fee policy newly implemented and cited as excessive by residents
  • Long-term residents renew leases after a year; one resident reports 10 years at DFW complexes, rates this as best

What residents say

Pet-Friendly Communities
Business lists pet-friendly community as a service; no review text specifically evaluates this feature.
Student Housing
No review text directly addresses student-specific needs or student occupancy.
Luxury High-Rise Living
No review text speaks to luxury finishes or high-rise features.
Corporate & Furnished Housing
No review text addresses furnished units or corporate housing.
Townhome & Garden-Style Communities
No review text discusses townhome layout or garden-style amenities.
Affordable & Budget-Friendly
No review text addresses affordability or value pricing.

Side by side with nearby options

  • Rated 4.2 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

Why this score

How We Rank
Star rating 46
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
150
4
16
3
6
2
4
1
29

Contact the property

Address
5701 McKinney Pl Dr, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartments1-bedroom apartments2-bedroom apartments3-bedroom apartmentsPet-friendly community

As published by the business on its own website; not independently verified.

Questions we get asked

How quickly does maintenance respond to repair requests?
Based on recent reviews, maintenance shows up the same day after a work order is placed and communicates about issues proactively. However, some recent reviews report delays in question responses from the office.
Are there community events?
Yes. Residents report the event calendar is packed monthly with activities ranging from kids' events to adult gatherings with food and drinks.
Is there a guest parking fee?
A guest parking fee policy has been newly implemented. Residents report it charges for guests who visit more than a minimal number of times per month.

Similar apartment complexes nearby

Bexley Lake Forest
65

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3.8(212)✓ Google-verified

Bexley Lake Forest inspires strong opposite reactions. Residents who settle into stable units praise the maintenance team (Ryan, Jimmy, Lydia) and the peaceful setting, reporting quick repairs and welcoming staff. Others encounter serious problems during move-in: mold, broken appliances, and dirty units that management slow-plays or refuses to address. Noise complaints and HVAC failures recur across reviews, with frustrated residents feeling unheard after weeks of escalation attempts and receiving token compensation (a fan, a $25 gift card). The property itself is visually appealing with functioning amenities. Yet the pattern suggests inconsistent move-in inspections, weak lease enforcement around noise, and a management response that distinguishes between easy problems (answered quickly) and hard ones (mold, neighbor disputes, system failures) where accountability wavers. Prospective residents should verify unit condition thoroughly before move-in and get promises about remediation in writing.

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Springs at McKinney
67

Springs at McKinney

4.1(106)✓ Google-verified

Many residents praise the maintenance crew and leasing office staff for responsiveness and warmth, and value the pet-friendly amenities and well-kept grounds. However, several long-term tenants left after months due to excessive noise from unsupervised children, management's failure to enforce lease rules equally, incomplete lease paperwork, and a towing company's aggressive vehicle removal practices that left residents with high surprise fees.

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Raleigh House - McKinney Ranch
72

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4.0(112)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team-especially Pamela Gutierrez and Serena Rios-for smooth, patient move-ins and detailed guidance. Maintenance responds quickly and leaves spaces clean. The community itself draws praise for cleanliness, safety, and calm. One recurring friction point: quoted rents diverge from final invoices by $40+, and renewal terms lack clarity. For budget-conscious renters or those staying multiple years, clarify pricing upfront.

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Last updated 2026-08-22