Dallas Apartment Reviews Directory
Menu
Start Your Search Call

Springs at McKinney

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 106 Google reviews · How we rank ›

4.1(106) 67 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-FriendlySenior / 55+ Communities
Springs at McKinney
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Townhome & Garden-Style Communities
Reviews
106
Ranking
#36 in Luxury High-Rise Living
Best for
Pet owners and residents seeking attentive maintenance and friendly staff in a well-kept environment.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Many residents praise the maintenance crew and leasing office staff for responsiveness and warmth, and value the pet-friendly amenities and well-kept grounds. However, several long-term tenants left after months due to excessive noise from unsupervised children, management's failure to enforce lease rules equally, incomplete lease paperwork, and a towing company's aggressive vehicle removal practices that left residents with high surprise fees.

Praised for
  • Professional maintenance staff (Dante, Linda)
  • Leasing team warmth and attentiveness (Autumn, Francesca)
  • Well-maintained amenities and grounds
  • Pet-friendly amenities (dog park, pet spa)
  • Quick maintenance response times
Watch-outs
  • Unruly children and insufficient noise management
  • Management unresponsive to resident complaints
  • Aggressive towing practices with minimal notice
  • Inconsistent lease enforcement and documentation errors
  • Management disrespect toward tenants
friendly-staffwell-maintainedgood-amenitiessecure-parkingslow-repairsnoisy-neighborspoor-communicationhidden-fees
Best for: Pet owners and residents seeking attentive maintenance and friendly staff in a well-kept environment.
Think twice if: Noise-sensitive families or those expecting strict enforcement of community rules; some reviewers reported inadequate management response to noise complaints and uneven lease enforcement.

What's working here

  • Dante and Linda maintenance team praised for speed and skill
  • Autumn and Francesca leasing staff consistently noted for warmth
  • Pet play area and pet spa on-site
  • Amenities well-maintained and safe

Read this before you tour

  • Maintenance staff Dante and Linda consistently praised for rapid, skilled response
  • Leasing staff Autumn and Francesca noted for patience and helpfulness
  • Pet amenities include dog park and pet spa
  • On-site towing company (DFW Towing) charges $320-$350 for parking violations with limited signage
  • Fitness center and pool regularly maintained
  • One resident experienced 85-degree apartment temperatures due to maintenance troubleshooting errors
  • Lease paperwork errors required mid-lease addendum
  • Security deposit withholding reported by residents

What residents say

Pet-Friendly Communities
Dog park and pet spa praised for cleanliness and community; good lighting for evening walks.
Corporate & Furnished Housing
Wifi included in lifestyle fee with minimal outages; one remote worker found it reliable.
Townhome & Garden-Style Communities
Well-lit and clean grounds; some noise complaints from open community areas.
Affordable & Budget-Friendly
Residents reported withholding of security deposits and aggressive towing fees reduce value.

Side by side with nearby options

  • Rated 4.1 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

Why this score

How We Rank
Star rating 40
Review volume 88
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
74
4
8
3
2
2
5
1
17

Contact the property

Address
5960 Stacy Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolFitness centerCommunity clubhousePet play area

As published by the business on its own website; not independently verified.

Questions we get asked

How fast does maintenance respond?
One resident reported AC repair within an hour of calling. The maintenance team (Dante and Linda) is noted for quick turnaround on requests.
What is the parking situation for visitors?
Visitors must register at the leasing office. A towing company (DFW Towing) enforces parking rules; daytime violations cost $350. Signage about visitor parking requirements is limited, and residents report surprise tows.
Are there pet amenities?
Yes. The complex has a dog park, pet play area, and pet spa on-site. The dog park is described as clean and well-lit for evening walks.

Similar apartment complexes nearby

Aspire McKinney Ranch
66

Aspire McKinney Ranch

3.9(157)✓ Google-verifiedPublishes prices

Long-term residents consistently praise the spacious floor plans, well-maintained grounds, and attentive maintenance team. However, recent reviews flag management's failure to investigate noise complaints fairly, communicate with unhappy neighbors, and enforce community rules around smoking and pet waste. Staff members like Javier, Alfredy Vargas, Anthony, and Terri earn specific praise for going above and beyond on repairs and resident interactions. The inconsistency in how complaints are handled and the slow response to safety concerns undercut what many describe as an otherwise attractive living experience at competitive prices.

Luxury High-Rise LivingCorporate & Furnished HousingPet-Friendly Communities
View profile
Raleigh House - McKinney Ranch
72

Raleigh House - McKinney Ranch

4.0(112)✓ Google-verifiedPublishes prices

Residents consistently praise the leasing team-especially Pamela Gutierrez and Serena Rios-for smooth, patient move-ins and detailed guidance. Maintenance responds quickly and leaves spaces clean. The community itself draws praise for cleanliness, safety, and calm. One recurring friction point: quoted rents diverge from final invoices by $40+, and renewal terms lack clarity. For budget-conscious renters or those staying multiple years, clarify pricing upfront.

Student HousingLuxury High-Rise LivingCorporate & Furnished Housing
View profile
Soho Parkway Apartments
59

Soho Parkway Apartments

3.7(392)✓ Google-verifiedPublishes prices

Five-star reviews praise staff like Annie, Irene, and Toni for personal attention and smooth leasing experiences, plus community events that foster friendliness. But the same complex is battered by tenants reporting months-long maintenance backlogs (roofs, refrigerators, dishwashers), widespread pest infestations staff dismisses, and filthy common grounds with uncollected dog waste. Most damaging: advertised rent ($1,350) routinely balloons $300-$400 with undisclosed fees, parking is chronically packed, and one tenant discovered move-out charges in collections without any prior notice. The divide between new arrivals praising staff warmth and long-term residents describing deteriorating conditions and unresponsive management suggests morale shifts with leadership changes. Maintenance quality is inconsistent, and the business appears to lack systems for transparent billing, timely repairs, and accountability to residents after move-out.

Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style Communities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-22