GA
27 low data
Gym at Luminest
1.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury High-Rise Living
Luminest Prosper Apartments
Luxury High-Rise LivingPet-Friendly Communities
- Services
- Luxury High-Rise Living, Pet-Friendly Communities
- Reviews
- 155
What we found
The leasing team here earns consistent praise for going above and beyond. Bailey, Lily, and Landon are mentioned by name for their patience, attentiveness, and personal touches during tours and move-in. The property itself is brand new, clean, and the amenities stand out from standard apartment complexes.
However, the experience frays at the edges. Two residents flagged significant water billing concerns-base charges around $75 regardless of usage, plus additional fees not clearly explained upfront. Sound insulation falls short of luxury standards; neighbors' conversations and footsteps carry through walls and floors. One longer-term resident cited these issues alongside administrative friction (key fob replacement handled only via online request, deposit by mail) as reasons to avoid the complex despite the friendly staff.
Praised for
- exceptional staff and personal service
- welcoming and supportive leasing team
- clean, well-maintained property
- excellent amenities
- responsive management and fast repairs
Watch-outs
- hidden water and sewage fees
- thin walls and sound insulation issues
- high rent relative to quality and management
- staff turnover and inconsistent service
responsive-managementfriendly-staffwell-maintainedclean-groundsthin-wallshidden-fees
Best for: Renters who prioritize personal service, modern amenities, and pet ownership in the Prosper area.
Think twice if: Sound-sensitive renters should know thin walls carry neighbor noise from adjacent and below units; water billing and deposit handling reviewed as non-transparent.
What's working here
- attentive, named leasing staff (Bailey, Lily, Landon)
- brand new construction with resort amenities
- fast work order resolution
- move-in incentives offered
Read this before you tour
- Staff by name: Bailey, Lily, Landon praised for thorough, patient leasing process
- Move-in gifts reported (gift bags)
- Key fob replacement requires online request and callback, not handled in-office
- Deposit payment by mail, not online
- Work orders reportedly resolved quickly
- Bathroom tub design flaw: water leaks if nozzle not angled correctly
What residents say
- Luxury High-Rise Living
- New build with strong amenities and maintenance praised; thin walls and high water fees undermine luxury positioning
- Pet-Friendly Communities
- Dog park available; no specific praise or complaints about pet accommodations in reviews
Side by side with nearby options
- Rated 4.8 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
- Has more Google reviews than 58% of the businesses in this directory.
Why this score
How We Rank Star rating 80
Review volume 95
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
The numbers behind the score
5
146
4
2
3
1
2
1
1
5
Contact the property
- Phone
- +1469-402-0887
- Address
- 4001 E University Dr, Prosper, TX 75078
Last verified 2026-08-22
When the office is open
- Monday
- 09:00-18:00
- Tuesday
- 09:00-18:00
- Wednesday
- 09:00-18:00
- Thursday
- 09:00-18:00
- Friday
- 09:00-18:00
- Saturday
- 10:00-17:00
- Sunday
- 13:00-17:00
As listed on Google.
In their own words
Services listed
1, 2, and 3 bedroom apartmentsFitness centerResort-style salt-water poolDog parkResident loungesCo-working loungeGourmet coffee and hot tea loungeGolf simulator
Published prices
- A1 (1 bed, 1 bath, 684-752 sq. ft.)
- $1,534 /month
- B11 (2 bed, 2 bath, 1,246 sq. ft.)
- $2,349 /month
- B1 (2 bed, 2 bath, 1,149-1,219 sq. ft.)
- $2,134 /month
As published by the business on its own website; not independently verified.
Questions we get asked
- Do you accept dogs?
- Yes, the complex has a dog park on site.
- What happens if I need a key fob replacement?
- Submit an online request and wait for a callback; in-person handling is not available.
- What is the move-in incentive?
- The complex offers variable deals including reduced/waived deposits and rent-free periods (one resident received no deposit and 8 weeks free).
Similar apartment complexes nearby
67
Atheria West Grove Apartments & Townhomes
4.3(11)✓ Google-verified
Residents and tour-takers consistently praise Bridget and the leasing team for patience, professionalism, and making the process smooth. Amenities (pool, fitness center, pet spa), finishes, and McKinney location draw strong approval, though one reviewer questioned the rent-to-unit value at the stated price point.
Student HousingLuxury High-Rise LivingCorporate & Furnished Housing
77
Greenhaven Apartments
4.2(87)✓ Google-verified
Staff members Michelle and Amanda consistently earn praise for making residents feel at home from day one, handling leasing quickly, and solving problems without delay. Reviewers prize the quiet, manicured grounds and well-kept units, plus organized resident events like UFC ticket giveaways that build community connection. Maintenance responds promptly to requests. The location offers convenient access to shopping and roads. Some residents stayed multiple years and only left to buy homes, noting that moving day transitions were handled smoothly even during holiday weekends.
Luxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style Communities