Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.
Residents most often praise the maintenance team, especially Hector Gomez and Byron, for quick fixes. Office staff, especially Collin and Mari, get repeated credit. Many reviewers say the building is quiet and feels safe.
Several reviewers describe fast fixes, including a fridge swapped after a second failure. One long-term resident, though, reports elevator outages, night alarms, dirty carpets, and a rate denied during a transfer. The review pool is positive but not uniform.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Palladium Craig Ranch is a new student and luxury apartment complex opening in McKinney in Summer 2027. Review evidence is limited. Their website lists resort amenities including a pool, fitness center, yoga room, dog park, dog spa, and coworking pods.
Reviewers praise leasing agents who give friendly, patient tours and explain fees clearly. Many five-star reviews focus on tours and how easy the application felt. Recent reviews are harsher, with complaints about lease errors and slow replies from management. Longer-term residents describe frequent fire alarms, noise from neighbors, and pest sightings in common areas. Some say maintenance responds quickly, while others report slow follow-up and a weak response to repeated problems.
Reviews split sharply. Several 5-star reviewers praise the office staff, especially Julissa and Misty, for listening and solving problems. Many 1 and 2-star reviews describe pests, slow repairs, hot water outages, and an office that does not answer the phone. Residents also raise complaints about garage doors, towing, visitor parking caps, dog waste, and fire alarms. Some say management ignored move-out billing disputes. Recent reviews describe ongoing roach problems.
Last updated 2026-10-22