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Parkside at Craig Ranch Apartments

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 1,560 Google reviews · How we rank ›

4.2(1560) 69 composite score See reviews on Google ✓ Google-verified
Affordable & Budget-FriendlyLuxury High-Rise LivingStudent HousingTownhome & Garden-Style CommunitiesCorporate & Furnished HousingPet-Friendly Communities
Parkside at Craig Ranch Apartments
Location
McKinney
Services
Affordable & Budget-Friendly, Luxury High-Rise Living, Student Housing
Reviews
1560
Ranking
#59 in Affordable & Budget-Friendly
Best for
Renters who value on-site amenities and can tolerate frequent maintenance delays

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.

What we found

Reviews split sharply. Several 5-star reviewers praise the office staff, especially Julissa and Misty, for listening and solving problems. Many 1 and 2-star reviews describe pests, slow repairs, hot water outages, and an office that does not answer the phone.

Residents also raise complaints about garage doors, towing, visitor parking caps, dog waste, and fire alarms. Some say management ignored move-out billing disputes. Recent reviews describe ongoing roach problems.

Praised for
  • Friendly, helpful office staff
  • Julissa and Misty named for kindness
  • Good amenities and floor plans
  • Maintenance knowledge praised by some residents
Watch-outs
  • Roach and pest problems
  • Slow or missing maintenance and repairs
  • Hot water and water shut-offs
  • Hard to reach office by phone or email
  • Dog waste and unclean common areas
  • Garage doors and towing
  • Visitor parking limits
  • Fire alarms going off
  • Billing and move-out disputes
friendly-staffpest-issuesslow-repairspoor-communicationpoor-maintenanceresponsive-managementgood-amenitieshidden-fees
Best for: Renters who value on-site amenities and can tolerate frequent maintenance delays
Think twice if: You rely on fast repairs, quiet neighbors, or reaching the office by phone. Pest and hot water complaints are frequent.

What's working here

  • Friendly office staff named in reviews
  • Amenities listed on website, including tennis and volleyball courts
  • Studio through three-bedroom and townhome options

Read this before you tour

  • Reviewers name Julissa and Misty as helpful office staff
  • Reviewers mention Community Manager Melissa C. in a negative move-out account
  • Reviewers describe a Fetch package service and a visitor registration cap of 6 per month
  • Website lists attached garages, private yards, dog parks, and a putting green

What residents say

Pet-Friendly Communities
Dog waste left on grounds is a repeated complaint; website lists dog parks.
Affordable & Budget-Friendly
One resident calls the low prices and move-in specials not worth the trouble.

Side by side with nearby options

  • Rated 4.2 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

Why this score

How We Rank
Star rating 47
Review volume 100
Review recency 100
Review sentiment 39
Profile completeness 100
Verification 30

The numbers behind the score

5
1143
4
83
3
37
2
50
1
247

Contact the property

Address
7149 Van Tuyl Pkwy, McKinney, TX 75070
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
studio apartments1-bedroom apartments2-bedroom apartments3-bedroom apartmentstownhomesattached garagesprivate yardsputting green

As published by the business on its own website; not independently verified.

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Questions we get asked

Does the office answer the phone?
Several reviewers say the office rarely answers calls and that email replies are slow. Some say they had to visit in person.
What amenities does the website list?
The website lists a putting green, volleyball court, tennis court, dog parks, wellness studios, and private yards.

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Last updated 2026-10-22