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Parkside at Craig Ranch Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 1,546 Google reviews · How we rank ›

4.2(1546) 70 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury High-Rise LivingCorporate & Furnished HousingTownhome & Garden-Style CommunitiesPet-Friendly CommunitiesAffordable & Budget-Friendly
Parkside at Craig Ranch Apartments
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Corporate & Furnished Housing
Reviews
1546
Ranking
#20 in Student Housing
Best for
people comfortable with upscale amenities and willing to tolerate current management challenges

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Since BH Management took over, this 3-year-old community has deteriorated sharply. Residents praise individual leasing staff like MaTyia, Kaili, Denayah, and Julissa, and maintenance technicians including Sergio and Siuyes Yipez for their friendliness and efficiency. However, systemic problems now dominate the experience. Rats and roaches appear throughout units and hallways; dog waste covers common areas daily; pools remain constantly closed; and break-ins, vehicle vandalism, and shootings have created serious safety concerns. Move-in apartments arrive filthy, not cleaned or inspected. Promised parking and bulk internet charges of $75 monthly are now mandatory, and management ignores repair requests for weeks or marks them resolved without completing work. Multiple residents have filed city complaints; one escalated to an attorney. The property costs more than nearby complexes yet delivers far less, and rent increases continue despite deteriorating conditions.

Recent shift: Since BH Management took over, the community has experienced significant decline: multiple residents explicitly note the complex "used to be a decent place" and compare it unfavorably to its past. The shift accelerated with pest problems, safety incidents, management unresponsiveness, and maintenance backlogs appearing in recent months.

Praised for
  • courteous leasing and tour staff
  • responsive maintenance crew
  • amenities and layout
  • quiet neighbors and community feel
Watch-outs
  • pest infestation and sanitation
  • poor management responsiveness
  • mandatory and overpriced fees
  • maintenance delays and incomplete work
  • safety concerns
  • broken amenities and unresolved issues
responsive-managementpoor-maintenancepest-issuesslow-repairsoverpriced-renthidden-feesfriendly-staffpackage-theft
Best for: people comfortable with upscale amenities and willing to tolerate current management challenges
Think twice if: pest infestations, slow maintenance response, safety complaints, and unresolved habitability issues matter to you; management does not yet respond to residents' systemic concerns.

What's working here

  • individual leasing consultants praised for attentiveness
  • on-site maintenance team responsive when reached
  • variety of floor plans and amenities available

Read this before you tour

  • Leasing staff: MaTyia (tour guide), Kaili, Denayah, Julissa Escarcega (noted as professional), Jennifer (reported as rude)
  • Maintenance: Sergio, Siuyes Yipez (Phase 3)
  • Mandatory fees: $75 bulk WiFi, $30 valet trash, $45 Smart Home monthly
  • Move-in condition complaints: hair in cabinets, fingernails on floors, uncleaned carpets, blue glove in dryer, push pins on bedroom floor
  • Safety incidents: gunshots, break-ins, vehicle vandalism, police presence multiple times weekly
  • Pest issues: rats in units and hallways, roaches entering through unsealed weather strips, dog waste throughout complex daily
  • Parking gate: broken for extended periods; towing enforcement confusing and residents report cars towed despite paying for parking
  • Leasing office often unreachable by phone; service requests auto-marked resolved without work completed

What residents say

Pet-Friendly Communities
Dog parks exist but dog waste covers common areas daily; residents call it a major issue

Side by side with nearby options

  • Rated 4.2 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

Why this score

How We Rank
Star rating 47
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
1141
4
83
3
36
2
46
1
240

Contact the property

Address
7149 Van Tuyl Pkwy, McKinney, TX 75070

Last verified 2026-08-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
studio apartments1-bedroom apartments2-bedroom apartments3-bedroom apartmentstownhomesattached garagesprivate yardsputting green

As published by the business on its own website; not independently verified.

Questions we get asked

Can I pay for top-floor garage parking?
The complex advertises $25 monthly for top-floor parking with a special sticker, but residents report being told this at lease signing and then denied at move-in, with only company cars permitted.
What are the mandatory monthly fees?
Bulk WiFi ($75), Valet Trash ($30), and Smart Home control ($45) are mandatory and cannot be opted out of according to residents.
How responsive is maintenance?
Individual technicians like Sergio and Siuyes Yipez are praised as fast and efficient, but service requests often face long delays or are auto-marked resolved without work completed.

Similar apartment complexes nearby

Mera Craig Ranch
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Mera Craig Ranch

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Most residents praise the warm, engaged staff by name and the genuine community atmosphere created through regular social events like karaoke, potlucks, and cooking classes. Apartments are light-filled and well-appointed with quality appliances. However, one long-term resident reported that recent building-wide issues (broken AC pipes, water leaks, mold) required temporary moves, and a skeleton crew of one cleaner and two maintenance staff struggles to keep pace with repairs and cleaning standards. The leasing team, particularly Amanda, Tonya, Tracilynn, Christine, and Jordan, consistently goes above expectations, even arranging virtual tours and videos for out-of-state prospects. The sense of belonging and intergenerational friendships appear genuine to residents. No mention of pet amenities despite the directory category.

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Alma Hub 121
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Alma Hub 121

3.7(182)✓ Google-verifiedPublishes prices

Staff earn consistent praise for professionalism and genuine care during tours and lease signings. Caroline, Marisol, Kennedy, and Blake are named frequently for going above and beyond. Residents describe clean, quiet apartments in a good location with solid maintenance response times and frequent community events. However, some core frustrations emerge. Internet instability disrupts work-from-home use. Leasing office hours are posted but not honored, with doors locked well before closing time. Parking garage safety concerns include poor lighting and speeding, and surprise fee creep (visitor parking limits, keypad battery changes) shifts costs to residents without clear notice.

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Landing Furnished Apartments at Alma Hub 121
30 low data

Landing Furnished Apartments at Alma Hub 121

No rating yet✓ Google-verified

Landing Furnished Apartments at Alma Hub 121 offers furnished short and long-term rentals in McKinney with full kitchens, in-unit washer-dryers, and workspace. Their website claims 24/7 guest support and service across North Texas metros including Dallas, Irving, and Richardson.

Corporate & Furnished Housing

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Last updated 2026-08-22