
Parkside at Craig Ranch Apartments
Since BH Management took over, this 3-year-old community has deteriorated sharply. Residents praise individual leasing staff like MaTyia, Kaili, Denayah, and Julissa, and maintenance technicians including Sergio and Siuyes Yipez for their friendliness and efficiency. However, systemic problems now dominate the experience. Rats and roaches appear throughout units and hallways; dog waste covers common areas daily; pools remain constantly closed; and break-ins, vehicle vandalism, and shootings have created serious safety concerns. Move-in apartments arrive filthy, not cleaned or inspected. Promised parking and bulk internet charges of $75 monthly are now mandatory, and management ignores repair requests for weeks or marks them resolved without completing work. Multiple residents have filed city complaints; one escalated to an attorney. The property costs more than nearby complexes yet delivers far less, and rent increases continue despite deteriorating conditions.

