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McDermott Crossing

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 2 Google reviews · How we rank ›

3.0(2) 53 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Senior / 55+ Communities
McDermott Crossing
Service
Senior / 55+ Communities
Reviews
2

What we found

One recent resident praised staff helpfulness and apartment quality during move-in. However, another flagged a year-long failure to fix TVs in shared rooms, limiting group activities.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • helpful staff
  • attractive apartments
Watch-outs
  • broken common-area equipment left unrepaired for months
friendly-staff
Best for: Active 55+ adults seeking community programs and included shuttle service.
Think twice if: Residents needing quick repairs to shared spaces; one complaint about year-long equipment failure.

What's working here

  • friendly, responsive staff
  • well-maintained apartments
  • shuttle service included
  • active programming (yoga, fitness, outings)

Read this before you tour

  • Staff assisted with move-in process
  • TVs in Grandroom and upstairs Library broken for approximately one year as of review date
  • Pet non-refundable fee $400 per pet, $25 monthly pet rent

What residents say

Senior / 55+ Communities
Staff responsive during move-in; common-area equipment maintenance is a gap.

Side by side with nearby options

  • Rated 3 against a 4.23 average across the 43 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

Why this score

How We Rank
Star rating 32
Review volume 21
Review recency 98
Review sentiment 52
Profile completeness 100
Verification 30

The numbers behind the score

5
1
4
0
3
0
2
0
1
1

Contact the property

Address
8400 Angels Dr, Plano, TX 75024
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
08:00-18:00
Tuesday
08:00-18:00
Wednesday
00:00-24:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
08:00-22:30
Sunday
09:00-21:00

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsHeated saltwater swimming poolFitness centerIn-unit washer/dryer connectionsYoga classesFitness trainingWeekly resident outings
Published prices
Pet non-refundable fee
$400 per pet
Pet rent
$25 per pet per month

As published by the business on its own website; not independently verified.

Questions we get asked

Are pets allowed?
Yes. Pet non-refundable fee is $400 per pet; pet rent is $25 per pet per month.
Is shuttle service included?
Yes, complimentary shuttle service is available to residents.

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McDermott 55
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Residents report a marked turnaround since Shiva and Coco took management roles, with phone calls now answered and maintenance handled promptly. The community offers activities, clean common areas, and a friendly atmosphere that appeals to seniors seeking social connection and convenience near shopping. However, some tenants faced chaotic leasing experiences with changing documentation demands, last-minute denials after approval, and ongoing complaints about maintenance delays, noise from visitor violations, and parking friction. Older reviews cite nearly unreachable management, but recent praise suggests that has shifted. Results depend heavily on timing and which staff member you encounter.

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Novum Plano Apartments
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Residents consistently praise the staff by name, particularly Cristian, Myra, and Alberto, and report smooth move-ins and a clean, new property. Amenities and location draw positive feedback. However, multiple one-star reviews attack management quality without specifics, and isolated complaints mention a broken garage gate and odor issues during tours. The property appears strong on service, but quality control flags warrant investigation before signing.

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Overture Frisco
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4.7(67)✓ Google-verified

Residents consistently report feeling at home in a clean, welcoming community where staff know them by name and maintenance requests get handled promptly. The real draw is the packed calendar of activities, the friendships formed over daily breakfasts and happy hours, and the sense that management genuinely cares about resident well-being. The fitness center supports yoga and meditation; the location near Stonebriar Centre and major roads cuts drive times to shops, dining, and medical care. A small number mention frustration with major repairs, particularly elevator work that can stretch months depending on funding availability.

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Last updated 2026-08-22