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Novum Plano Apartments

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 23 Google reviews · How we rank ›

4.0(23) 61 composite score See reviews on Google ✓ Google-verified
Senior / 55+ Communities
Novum Plano Apartments
Location
Plano
Service
Senior / 55+ Communities
Reviews
23
Ranking
#20 in Senior / 55+ Communities
Best for
Seniors who value friendly leasing help and do not mind basic finishes

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-10-22.

What we found

Most reviewers praise the staff. Leasing agents Cristian and manager Myra come up often, and people describe a smooth move-in. Several recent reviews call the property new, clean, and well kept.

A 2-star review criticises build quality: exposed vents, vinyl-wrapped cabinets, and small windows. Two 1-star reviews say management is bad, with no detail given. One reviewer reports a staff member opened a rented unit by mistake.

Praised for
  • Friendly, helpful leasing and office staff
  • Well-maintained, clean grounds
  • Smooth move-in process
  • Responsive management team
Watch-outs
  • Poor apartment construction and finishes
  • Staff knowledge of available units
  • Harsh criticism of management
  • Garage gate not working
friendly-staffwell-maintainedclean-groundsresponsive-managementpoor-communicationslow-repairs
Best for: Seniors who value friendly leasing help and do not mind basic finishes
Think twice if: Build quality and staff unit knowledge drew complaints, and two reviews call management terrible.

What's working here

  • 55+ active adult community in Plano
  • Named staff praised for helpfulness
  • Online applications listed on website
  • Large studio units mentioned

Read this before you tour

  • Leasing agent Cristian praised for patience and help with cable and internet setup
  • Manager Myra praised for smooth application and move-in
  • Maintenance technician Alberto praised for hanging pictures in a new unit
  • Garage gate reported as not working
  • Website lists online apartment applications
  • One reviewer describes a 600 square foot studio

What residents say

Senior / 55+ Communities
Praised for active 55+ setting and amenities; one reviewer felt staff were not a good fit for seniors.

Side by side with nearby options

  • Rated 4 against a 4.17 average across the 42 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

Why this score

How We Rank
Star rating 36
Review volume 60
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
16
4
1
3
0
2
2
1
4

Contact the property

Address
8120 Preston Rd, Plano, TX 75024
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
55+ active adult apartmentsApartment floor plansApartment amenitiesPhoto galleryNeighborhood informationOnline apartment applications

As published by the business on its own website; not independently verified.

Enquire about Novum Plano Apartments

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Questions we get asked

Does the community offer online applications?
Its website lists online apartment applications among its services.

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Last updated 2026-10-22