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Oakhouse Apartment Homes

Updated 2026-07-23 · 1,022 reviewed · 196 listed · Scored from 113 Google reviews · How we rank ›

4.3(113) 69 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Living
Oakhouse Apartment Homes
Service
Luxury High-Rise Living
Reviews
113

What we found

Tours shine because staff like Kellye, Ty, and Jennifer make visitors feel at home on day one, and the units themselves are genuinely attractive with strong amenities in Oak Cliff. But long-term residents report a sharp disconnect: after signing, management stops communicating, dodges security breaches, mishandles disability accommodations, and tows tenants for parking in spaces they were assigned, forcing some to pursue legal action.

The package room was broken into without notification to residents, leasing staff like Jennifer have retaliated against tenants seeking information, and Luis and Reynaldo (maintenance) work harder than the system allows. High turnover and midnight moves suggest tenants cannot sustain living here past year one without conflict.

Recent shift: Mixed recent pattern: 16 five-star reviews in the last week, mostly from tour experiences within first week of move-in. One detailed one-star review from a current resident in legal dispute provides substantial counterweight, suggesting recent turnover has brought in fresh pleased visitors while longer-term tenants exit.

Praised for
  • excellent leasing staff professionalism
  • beautiful new property and amenities
  • welcoming tour experience
  • knowledgeable staff
  • great location
Watch-outs
  • communication failures and lack of transparency
  • poor maintenance and cleanliness issues
  • disability accommodation mishandling
  • unfair towing practices
  • package room security breach
  • high tenant turnover
  • management disregard for tenant rights
responsive-managementfriendly-staffgood-amenitiespoor-communicationpoor-maintenancepackage-theft
Best for: Prospective renters prioritizing a beautiful tour experience and new building aesthetics.
Think twice if: You plan to stay beyond one year, rely on disability accommodations, need package security, or expect consistent management responsiveness after move-in.

What's working here

  • New construction with high ceilings and attractive common areas
  • Knowledgeable leasing staff during tours
  • Pet-friendly community
  • Oak Cliff location near Bishop Arts

Read this before you tour

  • Leasing staff Kellye and Ty praised for thorough tours and professionalism
  • Maintenance staff Luis and Reynaldo noted as hardworking but under-resourced
  • Package room security breach occurred May 9 without resident notification
  • Management retaliates against tenants requesting documentation
  • Disability parking accommodations not properly documented and reassigned
  • Daily towing of resident in legitimately assigned accessible space
  • Mold in tenant bathrooms required city involvement before resolution
  • High tenant turnover with residents exiting leases early

What residents say

Luxury High-Rise Living
Beautiful new units and amenities wow on tour, but long-term residents cite poor maintenance, high fees, and management indifference post-lease.

Side by side with nearby options

  • Rated 4.3 against a 4.02 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

What keeps coming up

new buildingnew buildresponsive staffproperty tourresident caregreat locationgreat viewleasing staffleasing experiencehigh ceilings

Why this score

How We Rank
Star rating 50
Review volume 89
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

The numbers behind the score

5
89
4
4
3
1
2
0
1
19

Contact the property

Address
900 E Colorado Blvd, Dallas, TX 75203
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_parking_lot_paid

Last verified 2026-07-24

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly community

As published by the business on its own website; not independently verified.

Enquire about Oakhouse Apartment Homes

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Questions we get asked

What are the tour and leasing staff like?
Kellye, Ty, and Jennifer are praised for professional, thorough, and welcoming tours. However, tenant reviews suggest management becomes unresponsive and adversarial after lease signing.
What is the parking situation?
The property has a paid parking lot. Multiple residents report improper towing, unclear accessible space policies, and retaliatory parking fees when disability accommodations are not correctly documented.
Is this pet-friendly?
Yes, the business lists pet-friendly as a service. However, one resident noted dog park issues and waste problems, though these are not the primary management focus areas.

Similar apartment complexes nearby

Zang Flats
57

Zang Flats

3.6(41)✓ Google-verifiedPublishes prices

Zang Flats offers modern units in a walkable Oak Cliff location, but residents report a sharp divide between promise and delivery. A handful praise the building design and quick staff responses, yet dominant complaints center on a non-functional leasing office (replaced with AI), an elevator broken for weeks at a time, delayed repairs (air conditioning failures lasting weeks), and poor security leading to car thefts. Multiple residents felt ignored during maintenance emergencies and charged unexplained fees.

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Bishop Flats
61

Bishop Flats

3.9(59)✓ Google-verifiedPublishes prices

Five-star reviews highlight the team's warmth during move-in and the Bishop Arts location's walkability to shops and restaurants. Units are spacious with natural light. But persistent complaints emerge from longer residents: no after-hours emergency maintenance left one tenant unable to lock their door for 24 hours, water leaks took over a month to resolve, pest issues lingered for weeks, and multiple follow-ups were needed for basic repairs. The leasing office communication is inconsistent, with some staff described as condescending, and the concierge often unresponsive. Heavy fees ($135 amenity charge, $100 convenience package, $150 fob replacement) frustrate tenants. Maintenance responds quickly to routine requests but struggles with urgent or structural problems like mold, flooding, and broken security features. Parking is tight unless you pay for reserved spots. Some advertised amenities (delivery service, co-working Wi-Fi details, local restaurant deals) were inactive or required repeated requests to access. Newer residents rave; longer-term tenants report deteriorating conditions, inadequate upkeep, and a pattern of broken promises.

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555 Ross Apartments
75

555 Ross Apartments

4.2(245)✓ Google-verified

Residents consistently praise the leasing and maintenance teams, especially Marie, Adrian, and Melissa, for their professionalism and quick response times. The West End location draws workers who value walkability to downtown and nearby dining; the rooftop pool and modern finishes appeal to young professionals. However, security gaps (no hallway cameras) lead to package theft, and maintenance issues like AC failures and water damage recur. Move-out disputes over pet damage and normal wear charges have frustrated departing residents, despite the $300 pet fee already collected. The property excels at the leasing experience and day-to-day living comfort. Staff actively support residents and management takes pride in the community atmosphere. The complaint pattern centers on infrastructure vulnerabilities and billing practices at exit rather than ongoing dissatisfaction during tenancy.

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Last updated 2026-07-23