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Eastlake Residences

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 21 Google reviews · How we rank ›

4.2(21) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Townhome & Garden-Style Communities
Eastlake Residences
Location
Dallas
Service
Townhome & Garden-Style Communities
Reviews
21
Ranking
#4 in Townhome & Garden-Style Communities
Best for
Residents seeking townhome living in a maintained community near White Rock Lake and local amenities.

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-24.

What we found

The property itself earns consistent praise for appearance and location, with standout staff members like Charles and Melissa drawing detailed recognition. Recent months show a sharp divide: earlier reviews celebrated responsive management, but since a management transition, residents report calls go unanswered, maintenance requests disappear, and the on-site office closed. Price complaints persist across the timeline.

Praised for
  • excellent individual staff members
  • clean and well-maintained property
  • responsive management (when reachable)
  • convenient location and amenities
Watch-outs
  • management unreachable and unresponsive
  • maintenance requests delayed or lost
  • prices high for the neighborhood
well-maintainedfriendly-staffgreat-locationgood-amenitiesslow-repairspoor-communicationoverpriced-rent
Best for: Residents seeking townhome living in a maintained community near White Rock Lake and local amenities.
Think twice if: Management recently changed and is now hard to reach; maintenance requests are delayed; rent runs $300-600 above comparable properties in the area.

What's working here

  • in-unit washer and dryer
  • attached garages
  • private yards with maintenance included
  • gated community

Read this before you tour

  • Charles, maintenance technician, praised for reliability and professionalism
  • Melissa, leasing consultant, noted for responsiveness and empathy
  • On-site management office has closed
  • Management transitioned from ZRS to Magnolia; maintenance portal no longer working
  • Phone-only contact model; voicemails not returned

What residents say

Townhome & Garden-Style Communities
Beautiful, clean units with quality finishes; management responsiveness recently declined sharply after company transition.

Side by side with nearby options

  • Rated 4.2 against a 4.19 average across the 71 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 14% of the businesses in this directory.

What keeps coming up

kind staffexcellent managementcleanlinesskindnesspropertymessageteamcallstaff

Why this score

How We Rank
Star rating 42
Review volume 58
Review recency 100
Review sentiment 51
Profile completeness 100
Verification 30

The numbers behind the score

5
16
4
1
3
0
2
0
1
4

Contact the property

Address
10030 Garland Rd, Dallas, TX 75218
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-10-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
2 and 3 bedroom townhomesAttached garagesIn-unit washer and dryerStainless steel appliancesQuartz countertopsPrivate yards with complimentary maintenanceSparkling poolGated community
Published prices
Townhome 1, 2 bed 2 bath, 1294 SF
$3043.00/mo* (12 months)
Townhome 3, 2 bed 2 bath, 1305 SF
$3040.00/mo* (12 months)
Duplex 1, 2 bed 2.5 bath, 1503 SF
$3212.00/mo* (12 months)
Duplex 2, 2 bed 2.5 bath
$3609.00/mo* (12 months)
Townhome 2, 3 bed
$3191.00/mo* (12 months)
Bungalow, 2 bed 2 bath, 1496 SF
Call for pricing

As published by the business on its own website; not independently verified.

Enquire about Eastlake Residences

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Questions we get asked

What is included in the rent?
Private yard maintenance, trash collection, and pest control are included. Technology fee ($75/mo), mandatory trash fee ($25/mo), and pest control fee ($10/mo) are added fees. Pet fee is $350 (first animal, non-refundable).
Are the units accessible for wheelchairs?
Yes, the property has wheelchair-accessible entrance and parking.
What appliances and features are in the units?
Stainless steel appliances, quartz countertops, in-unit washer/dryer, attached garages, and private yards.

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Kessler Bluffs has standout technicians like Gavin and leasing staff like Colton who earn consistent praise for speed and professionalism. The townhomes themselves are spacious and well-maintained when repairs happen. However, repair timelines are unpredictable-some issues resolve in hours, others take weeks. Communication breakdowns are a recurring frustration: unanswered emails, unresponsive phone lines, and office staff rarely available. Residents also report safety concerns including package theft and transient visitors in the complex. The property's reputation has shifted noticeably in recent months. Earlier reviews highlight a responsive maintenance team and great value; later reviews describe staff shortages, unresponsive management, and move-out charges that surprise tenants. The disparity suggests either staffing changes or inconsistent attention across departments.

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Last updated 2026-10-22