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Eastlake Residences

Updated 2026-07-23 · 1,022 reviewed · 196 listed · Scored from 19 Google reviews · How we rank ›

4.3(19) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Townhome & Garden-Style Communities
Eastlake Residences
Service
Townhome & Garden-Style Communities
Reviews
19

What we found

Residents consistently praise maintenance professional Charles and leasing consultant Melissa for their dedication and responsiveness. The property itself draws steady approval for cleanliness and upkeep. However, cost frustrates some tenants-multiple reviews flag pricing as steep for the Dallas location-and at least one resident reported trouble reaching management by phone.

Praised for
  • exceptional maintenance staff
  • responsive and empathetic management
  • clean, well-maintained property
  • welcoming leasing experience
Watch-outs
  • high rent for the area
  • unreachable management and staff
friendly-staffwell-maintainedclean-groundsresponsive-managementoverpriced-rent
Best for: Renters prioritizing professional staff and property upkeep over lowest price.
Think twice if: Budget-conscious renters should weigh the premium pricing against comparable townhomes elsewhere in Dallas.

What's working here

  • Named maintenance and leasing staff known for professionalism
  • Gated community with pool and maintained grounds
  • In-unit washer/dryer and attached garages standard

Read this before you tour

  • Charles, maintenance professional, receives repeated praise for reliability and follow-through
  • Melissa, leasing consultant, noted for empathy and professionalism
  • Management no longer maintains onsite office; phone communication issues reported

What residents say

Townhome & Garden-Style Communities
Units praised for cleanliness and condition; pricing concerns noted as high relative to area.

Side by side with nearby options

  • Rated 4.3 against a 4.22 average across the 39 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 5% of the businesses in this directory.

What keeps coming up

kind staffexcellent managementcleanlinesskindnesspropertyteamstaff

Why this score

How We Rank
Star rating 43
Review volume 56
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

The numbers behind the score

5
15
4
1
3
0
2
0
1
3

Contact the property

Address
10030 Garland Rd, Dallas, TX 75218
Open in Google Maps
Attributes
has_wheelchair_accessible_entrancehas_wheelchair_accessible_parking

Last verified 2026-07-24

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
2 and 3 bedroom townhomesAttached garagesIn-unit washer and dryerStainless steel appliancesQuartz countertopsPrivate yards with complimentary maintenanceSparkling poolGated community
Published prices
Townhome 1, 2 bed 2 bath, 1294 SF
$3043.00/mo* (12 months)
Townhome 3, 2 bed 2 bath, 1305 SF
$3040.00/mo* (12 months)
Duplex 1, 2 bed 2.5 bath, 1503 SF
$3212.00/mo* (12 months)
Duplex 2, 2 bed 2.5 bath
$3609.00/mo* (12 months)
Townhome 2, 3 bed
$3191.00/mo* (12 months)
Bungalow, 2 bed 2 bath, 1496 SF
Call for pricing

As published by the business on its own website; not independently verified.

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Questions we get asked

Do units come with laundry?
Yes. All units include in-unit washer and dryer, according to their website.
Is there parking?
Yes. All townhomes and duplexes have attached garages, and the community is gated.
What fees apply beyond rent?
Monthly fees include $75 technology, $25 trash, and $10 pest control. Move-in includes a $45 package fee and $500 security deposit. First pet costs $350 (non-refundable).

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Staff standout-particularly leasing associate Jazmyn-turns routine apartment hunting into a smooth, patient process. Residents consistently praise the location, clean interiors, pool, and the team's willingness to help, with many staying beyond their first lease. However, a critical fault line emerges: two reviewers report severe pest infestations (fleas and roaches) that persisted despite management's claims of professional treatment. One resident also endured a week-long AC outage in 100-degree Texas heat. These aren't cosmetic complaints; they point to gaps between what the property promises and what some residents experience.

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Residents report a sharp divide: many praise attentive staff, especially property managers Cynthia and Morgan, fast maintenance responses, and organized community events that made moves smooth. Others faced serious problems-failed AC units left in limbo for weeks, foundational cracks affecting doors and windows, roaches, and unresponsive follow-ups-with management refusing justified rent credits and deleting maintenance requests. Recent updates show the property has improved; one long-term resident who battled early roach and maintenance issues now recommends the complex after seeing renovations and stronger staff performance. Still, newer tenants continue reporting AC breakdowns and communication gaps during critical repair moments.

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Last updated 2026-07-23