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Evergreen At Plano

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 83 Google reviews · How we rank ›

4.2(83) 68 low data composite score See reviews on Google ✓ Google-verified
Senior / 55+ Communities
Evergreen At Plano
Service
Senior / 55+ Communities
Reviews
83

What we found

Most residents stay long-term and praise quick maintenance responses, friendly staff, and community events. However, recurring complaints center on rising rents for fixed-income residents, unreliable phone access to the office, and deferred maintenance on building exteriors and hallway safety features.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive maintenance and immediate repairs
  • friendly and caring staff
  • well-maintained grounds and landscaping
  • community events and social activities
  • safe senior-focused environment
Watch-outs
  • annual rent increases on fixed incomes
  • inconsistent front-desk phone responsiveness
  • outdated appliances and unit wear
  • elevator and common-area maintenance gaps
  • building exterior needs repainting
responsive-managementwell-maintainedfriendly-staffquiet-communitypoor-maintenanceoverpriced-rent
Best for: Seniors seeking long-term, community-focused living with responsive maintenance.
Think twice if: Annual rent increases strain fixed incomes; office phone lines often unanswered.

What's working here

  • fast emergency maintenance response
  • frequent social events with entertainment
  • pet-friendly and long-term resident base
  • professional grounds maintenance

Read this before you tour

  • Maintenance replaced AC unit same day
  • Exercise classes held three times per week by professional trainer
  • Monthly birthday parties and holiday celebrations
  • Staff member Sammy Galindo noted for regular sweeping
  • Staff members Victoria and Saray highlighted for responsiveness
  • Elevator repairs can take weeks or longer
  • One resident reported 12-year tenure without receiving phone call callbacks from office staff

What residents say

Senior / 55+ Communities
Residents consistently praise staff care and community activities; rising rents and maintenance gaps create frustration.

Side by side with nearby options

  • Rated 4.2 against a 4.23 average across the 43 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

Why this score

How We Rank
Star rating 45
Review volume 84
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

The numbers behind the score

5
48
4
20
3
4
2
4
1
7

Contact the property

Address
600 Independence Pkwy #3214, Plano, TX 75075
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

As published by the business on its own website; not independently verified.

Questions we get asked

How quickly does maintenance respond to emergencies?
Same-day AC replacement was reported; maintenance described as coming immediately when called.
What activities and social events do residents have access to?
Exercise classes three days per week, monthly birthday parties, holiday celebrations, and frequent events with live entertainment and meals.
Are pets allowed?
Yes; one resident has lived there 16 years with a dog, and staff offer treats to resident pets.

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Last updated 2026-08-22