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Evergreen At Plano

Updated 2026-09-22 · 1,796 reviewed · 193 listed · Scored from 85 Google reviews · How we rank ›

4.1(85) 67 composite score See reviews on Google ✓ Google-verified
Senior / 55+ CommunitiesPet-Friendly Communities
Evergreen At Plano
Location
Evergreen At Plano Parkway, Plano
Services
Senior / 55+ Communities, Pet-Friendly Communities
Reviews
85
Ranking
#14 in Senior / 55+ Communities
Best for
Long-term residents seeking active senior community with pet accommodations and regular social engagement.

Google Business Profile is the source for the business data shown here, last checked 2026-09-22. Details taken from their website were fetched 2026-08-22.

What we found

Long-term residents praise responsive staff, frequent activities, and professional grounds care. However, recent reviews raise serious concerns about broken elevators without air conditioning, persistent odor and pest issues, security lapses at entry gates, and inadequate pest control for the rent charged.

Praised for
  • responsive maintenance staff
  • social events and activities
  • well-maintained grounds
  • professional management
  • pet-friendly environment
Watch-outs
  • elevator failures and poor maintenance
  • pest problems and odors
  • security breaches
  • annual rent increases
  • aging unit appliances
friendly-staffgood-amenitieswell-maintainedpoor-maintenancepest-issuesoverpriced-rent
Best for: Long-term residents seeking active senior community with pet accommodations and regular social engagement.
Think twice if: Concerned about elevator reliability, pest control, security gate function, or rising annual rent on fixed income.

What's working here

  • responsive maintenance for repairs
  • regular social events and exercise classes
  • professional grounds maintained by landscapers
  • pet-friendly policy

Read this before you tour

  • Maintenance replaced AC unit same day when it failed
  • Professional trainer leads exercise classes three times per week
  • Live entertainment and meals at social events
  • Management practices open-door policy
  • Recent management change noted by some residents as positive, others as disruptive

What residents say

Senior / 55+ Communities
Staff responsiveness praised by long-term residents; maintenance issues with elevators and cleanliness raise safety concerns for mobility-dependent seniors.
Pet-Friendly Communities
Residents note dogs welcome at office for treats and community accepts pets; dog park available though smoking violations not enforced.

Side by side with nearby options

  • Rated 4.1 against a 4.22 average across the 37 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

Why this score

How We Rank
Star rating 40
Review volume 84
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
48
4
20
3
4
2
4
1
9

Contact the property

Address
600 Independence Pkwy, Plano, TX 75075
Open in Google Maps

Last verified 2026-09-22

When the office is open

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

As published by the business on its own website; not independently verified.

Questions we get asked

Are pets allowed?
Yes. Dogs are welcome; residents mention enjoying living here with pets for years and visiting the office for treats.
What activities are offered?
Social events with live entertainment and meals, monthly birthday parties, holiday celebrations, and exercise classes three times per week led by a professional trainer.
Is this suitable for mobility challenges?
The property is designed for seniors, but recent reviews note serious concerns about elevator reliability and air conditioning in elevators, which could be problematic for residents using walkers or wheelchairs.

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Residents praise the social activities, staff warmth, and location, with longtime tenants and recent arrivals both noting strong community spirit. Recent management turnover has created friction: pool maintenance has stalled, the resident portal went down, and repair timelines have stretched, though the new property manager has begun rebuilding trust through responsive leadership.

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Overture Plano
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Residents consistently praise the vibrant social scene, well-maintained grounds, and welcoming staff. The community delivers regular activities, fitness classes, and on-site dining that help seniors build friendships. However, serious concerns emerge around management responsiveness, billing accuracy, and building maintenance, with several residents reporting months-long elevator outages, disputed charges after move-out, and unanswered inquiries from both lease applicants and former tenants.

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Maintenance staff and front-desk personnel earn consistent praise for speed and courtesy. A resident's carpet emergency saw same-day fan deployment and next-day replacement; another received rapid AC installation after staff ordered a new unit. The property draws 4+ year residents who value the quiet setting, weekly activities with food and prizes, and quick response to work orders. Some residents note amenities listed on promotional materials were unavailable upon arrival. One concern raised is the admission of younger renters alongside seniors, cited as a safety issue by one reviewer. Grounds maintenance appears inconsistent in spots, though long-term residents praise overall upkeep.

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Last updated 2026-09-22